3 jobs found in Wales

TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. About the Team The Content Partnerships team is seeking an enthusiastic community & education development leader to support the TikTok creator community strategy. You will be responsible for understanding emerging creator communities, how they address TikTok's creator ecosystem needs, developing the strategy to developing these communities on TikTok. This role requires a passion for creators, creativity and technology. You will help us empower the next wave of TikTok creators and partners by creating best-in-class scaled creator education programs. Education programs include and self-service online site, O&O TikTok creators channels and help channels. You will develop education content, launch education initiatives and promote the programs. You should be excited about the future of creator education and their experience, with a focus on video-offline and video-first learning. You need excellent written and verbal communication skills, and the ability to adapt to a fast-paced environment. The ideal candidate should be a rock star who is excited working in fast-paced environments and on multiple projects simultaneously. We are looking for individuals who are flexible, can find solutions to ambiguous problems, be resourceful and bring positivity to the work environment. Responsibilities: Community Development   Develop a comprehensive strategy to drive community development on TikTok Develop and implement retention strategies to ensure long-term engagement of onboarded creators Collaborate with the cross-functional teams (marketing, communications, music etc.) to drive strategic community growth. Track and analyze the performance of community development efforts including community size, active rate, product adoption, video videos and audience growth Community Education:   Develop creator and education programs to assist with onboarding and educating key communities on TikTok including workshops, events and marketing campaigns Lead education content development and pipeline including learning objectives, and produce content with expert teachers & creators Drive the promotion of TikTok creator education efforts (in-app, marketing campaigns etc.) in collaboration with cross-functional teams Track and analyze the performance of community education efforts - Manage a team of creator development & education specialists Qualifications 8+ years experience working with creators, developing communities and with designing, producing, testing, and measuring the effectiveness of online education content. BA/BS degree or equivalent practical experience such as Creator Marketing, User Experience, Technical Writing, Educational Technology, or equivalent practical experience.  Project management and team management experience Experience with data, measurement, and analyses in order to draw insights from dashboards, report on them, and derive recommendations Deep understanding of online communities, the online creator landscape with a passion for finding, developing communities Deep understanding of the current competitive landscape of education and technology - Excellent written, verbal, and professional communication skills Superior attention-to-detail, multi-tasking, and time management skills A team player who is accountable, proactive, and solution-oriented in a fast paced environment >>> Click on Apply Now to be taken to the application page. 

Vevo is the world’s largest all-premium music video provider, offering artists a global platform with enormous scale through its distribution partners. Vevo connects artists with their audience globally via music videos and original content, working directly with them to find unique ways to bring their music to life visually. Vevo also works with emerging artists, providing them with a platform of global scale and reach, to find and grow their audience. Reaching 26 billion monthly views globally, Vevo has over 400,000 music videos in its catalogue. Vevo is looking for a rock star salesperson to sell Vevo’s music video programming to both clients and agencies. The Sales Manager is responsible for building relationships, driving revenue and closing business. This seller is the day-to-day point of contact for agencies and clients and is responsible for selling Vevo’s value proposition effectively in the media marketplace, across all verticals.   This is a full-time position and is based at our Sydney office, but you will be responsible for managing a national client patch, which will require regular interstate travel. As A Member Of Our Team, You Will: Drive revenue, close business, and build relationships across your client base Consult with clients on their advertising needs, and present innovative video solutions to meet their objectives Negotiate deal costs and terms to close client programs that results in a win for everybody Forecast/track/report sales performance, including budget, dates, and probability to close Travel interstate as required Collaborate with Vevo teams (Revenue Operations, Sales Solutions, Research, & Programming) to lead proper execution of campaigns and ensure alignment with client needs Provide actionable insights and solutions to clients based on their objectives and Vevo’s opportunities Attend relevant industry events This Describes You: A deep understanding of the media landscape, inclusive of the programmatic marketplace You have well established relationships within media agencies and client-side teams Ability to lead, collaborate, and work autonomously in a dynamic start-up team environment with a positive attitude Problem-solving skills, specifically the ability to assess situations, evaluate options, make decisions, draw conclusions, and exercise judgment Ability to analyse client’s business marketing objectives, brand or ROI goals, media buying cycles, metrics for success, etc. Proven capacity to utilise analytics to drive campaign optimisation Requirements: Minimum 4 years of digital sales experience, with a deep understanding of online video Strong sales skills with proven success achieving revenue targets Excellent organisational, analytical, interpersonal, and communication (written and verbal) skills Strong negotiation & presentation skills Knowledge of ad sales CRM platforms Basic understanding of viewability and data tags Interested? Great! You might like to know: We're a fun, energetic, and tight knit team We really enjoy music and technology We have excellent renumeration and benefits packages We have premier access to music content and new releases of original media content Vevo considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age, disability, genetic information, veteran status, or any other legally protected status under local, state, or federal law.   >>> Click on Apply Now to be taken to the application page.  

Job Title:  Customer Support Administrator Job Type:  Permanent Based:  Swansea Reports to:  Area Manager The Company: Roland (UK) Ltd. Roland is a world leader in the design, manufacture and distribution of electronic musical instruments including; keyboards & synthesisers, guitar products, electronic percussion kits, digital recording equipment, amplifiers and audio processing devices. The Position: The person we are looking for will; provide first class customer service and administration support, to internal and external customers, always putting the customer first. To display a positive attitude at all times and strive to use all feedback, as a benefit, to better and develop the department and organisation. KEY DUTIES: Answering telephone calls and responding to written requests from customers wishing to have products repaired/returned. All e-mails should be responded to within 24 working hours. Working with customer to identify actual fault(s) on the product. Logging the details accurately into CRM. Utilising SAGE with respect to stock and order processing of replacement products/parts. Arranging collection of the faulty products and ensuring closure of the customer issue. Follow up any outstanding returns on a regular basis to ensure that outstanding balances remain low and customer satisfaction is maintained and exceeded wherever possible. Constantly ensure that our returns/repairs policy is in line with our J-Sox Procedure. In the event of holidays etc, work as a team to ensure a smooth handover of processes as and when required. Accurate and timely completion of data entry. Undertakes general office duties KEY ATTRIBUTES: Communicates with clarity and accuracy, both internally and externally - an excellent verbal and written communicator. Proactive and efficient, able to handle scheduling and logistical tasks daily. Exceptional organisation skills – ability to plan and priorities daily responsibilities and projects, completing them within the required timescale. The ability to work effectively, individually and as part of a team, with minimal supervision - supporting an internal multi functioning/multi-tasking Customer team. Can develop positive relationships with all customers and internal/external Roland Staff. Can convey correct and prompt information, with accurate and speedy data entry skills. Competent using Microsoft Office (Excel, Word etc.) and Outlook Personality: Enthusiastic, confident, ambitious, professional, friendly, polite. Competent in producing solutions, to customer problems and to develop the team/organisation. Significant and progressive experience of working in a demanding environment. Has a drive and passion to achieve excellent results. Competent Musician / interest in Music and Roland Products (advantage only)  The Package Competitive Salary Private Healthcare Contributory pension Free onsite parking >>> Click on Apply Now to be taken to the application page.