Point Blank Music School Los Angeles, CA, USA
Feb 03, 2020Full time
Point Blank Music School (Los Angeles) is searching for a highly-motivated and energetic Admissions Advisor with an engaging personality, excellent communication skills, and the ability to deliver outstanding customer service to potential students. Student recruitment and/or sales experience is required. A passion for music production & DJing is preferred. Review the job description below. JOB DESCRIPTION: ADMISSIONS ADVISOR Position Summary: The Admissions Advisor is involved in all aspects of Point Blank’s student recruitment, registration, and enrollment efforts in a fast-paced, service-driven environment. They are responsible for growing enrollment at Point Blank Music School (both Los Angeles campus and Online School) by generating leads and analyzing lead conversion, responding to inquiries, fostering and maintaining relationships with prospective students over the phone and in person, conducting school tours, hosting Open Houses, and walking new students through the entire registration and enrollment process. The Admissions Advisor has an in-depth understanding of our program offerings, financial options, and admissions requirements, enabling them to provide impeccable customer service and to persuade prospective students that Point Blank Music School is the best choice to help them attain their goals in music and higher education. Position Type: Full-time, 40 hours per week Position Schedule: 9:00am – 5:30pm, M-F Reports to: Music School Manager (direct report; sales) & Chief Academic Officer (indirect report; compliance) Specific Duties and Responsibilities: Manage program sales, admissions, and enrollment Answer email, phone, and live online chat inquiries promptly and effectively Dialogue with prospective students to determine their educational background and goals Educate prospectives on the benefits of attending Point Blank Communicate appropriate program information and sales points accurately and confidently Work closely with students and parents to determine the most effective tuition financing options including scholarships, grants, and payment plans Proactively follow up with leads efficiently and repeatedly via phone and email Track lead generation and conversion to enrollment Propose new initiatives for increasing lead generation and lead conversion rates Conduct campus tours for interested prospective students and their parents Help plan and conduct Open House events at the Los Angeles campus Register students for both residential and online programs over the phone and in person Assist students with the registration process, ensure proof of high school graduation is obtained and all BPPE-required admissions documentation is completed in compliance with state law Maintain enrollment records in Point Blank’s student database Build and maintain relationships with all students to ensure repeat bookings Attend weekly sales meetings – update supervisors, discuss progress, and develop strategies Attend weekly update meetings with the MSM, CAO, and/or GM Work closely with the Sales and Marketing Departments to organize Masterclasses, Open Houses, and other student events Understand and adhere to all Point Blank Music School policies and state and federal regulations with respect to recruitment and enrollment Minimum Qualifications: Three (3) years of practical work experience in a customer service and/or sales role Experience in meeting monthly/periodic sales goals Excellent oral and written communication and strong administrative/organizational skills Friendly, compelling demeanor and confident, persistent attitude Preferred Qualifications: Bachelor’s degree Keen interest in music production and/or DJing Knowledge of electronic music and audio software including Ableton Live, Logic Pro, Pro Tools, Pioneer DJ General Requirements: At least 18 years old, authorized to work in the U.S., and able to pass a background check Available to work flexible hours including days, nights, and weekends as needed Compensation: Competitive pay commensurate with experience and qualifications; starting salary range of $32,000 - $36,000 per year Application Process: To apply for this job, please submit your resume or CV along with a cover letter, which specifically addresses each of the minimum and preferred qualifications, via Doors Open.