Operations & Inventory Coordinator

The Role

We are Universal Music Australia (UMA), part of the Universal Music Group — the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We operate a broad array of businesses across recorded music, music publishing, merchandising and audio-visual content in more than 60 countries.

We’re looking for a couple of detail-driven Operations & Inventory Coordinators to support the day-to-day physical operations across Universal Music Australia’s supply chains, including Wholesale, Ecommerce (D2C) and Global distribution. These roles support end-to-end physical product management from scheduling through to final delivery across local and international new releases and back catalogue titles.

These roles are both 12-month contracts, please note we have two positions available.

What You’ll Do

Supply Chain & Inventory

• Support end-to-end management of physical product from scheduling through to final delivery
• Maintain accurate release schedules, inventory systems, master data and stock turnaround timelines
• Manage high-volume catalogue scheduling, stock reservations, pre-orders, consignment stock and ongoing product maintenance
• Assist with ordering, tracking and receipting of locally manufactured and imported product
• Support KPI delivery across catalogue accuracy, obsolescence, ordering and fulfilment
• Contribute to departmental projects and continuous process improvement initiatives

Physical Product, Ecommerce & Distribution

• Process and maintain physical products across UMG AU systems, including product setup and purchase orders
• Coordinate local manufacturing and international imports, managing costs, contracts and turnaround times
• Coordinate D2C and intercompany export orders across multiple international markets
• Work closely with 3PL, manufacturing and distribution partners to ensure inbound accuracy and on-time delivery
• Support merchandise inventory, reconciliation and invoicing where required
• Maintain operational tools, schedules and documentation to support clear team communication

Global & Wholesale Support

• Support the delivery of global physical products via international warehouse and distribution networks
• Maintain accurate product setup across formats, bundles, exclusivities, pre-orders and release timing
• Support stock re-ordering, range reviews, deletions, invoicing and destruction processes
• Assist with artist, tour, promotional and sample stock ordering and delivery

Stakeholder & Team Support

• Liaise with internal teams including Ecommerce, Sales, Labels, Manufacturing, Finance and Distribution
• Support inventory procedures, documentation and reporting across all processes
• Assist with supplier invoice queries and stock receipting as required

About You

• Intermediate Excel skills
• Excellent attention to detail with strong organisational skills
• Strong system aptitude and ability to understand end-to-end process flows
• Experience in physical media manufacturing or supply chain operations is an advantage
• Strong communication and problem-solving abilities
• Comfortable working to tight and changing deadlines in a fast-paced environment
• Professional, customer-focused approach with internal and external partners
• Tertiary qualification preferred but not essential
• Background in delivery of physical and/or digital audio-visual products

About Us

• A unique opportunity to grow your career in a supportive, motivated and ambitious team
• Join the world’s leading music company
• All the perks of working in the music industry (yes — live music!)
• Two paid U-Days per calendar year to spend however you like
• Strengths-based learning and development opportunities
• And much more…

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