GENERAL MANAGER

ABOUT HOUSE OF YES 

House of Yes is a creative collective with a theatrical nightclub venue in Bushwick, Brooklyn that has become a beacon of NYC nightlife. We are renowned for programming and producing outrageous dance parties, circus spectacles, immersive cinema, aerial & cabaret shows. In addition to our in-house programming, we offer our space for private events, fundraisers and community activities. Each night is specially curated to present a fusion of music, visual art, theatrics and interactive elements. We are a fast growing company being recognized on an international level for holding the culture of nightlife to a higher standard, through our inclusive programming and consent initiatives. 

JOB DESCRIPTION

The General Manager is an integral part of House of Yes, collaborating between operations, booking, ticketing, marketing, and creative leads to create a harmonious, efficient, and successful venue. The General Manager touches all departments to supervise the overall health of the organization. This role leads the House of Yes team with a mature, discretionary, critical thinking demeanor. The General Manager should have a passion for nightlife, food & beverage, performance art, dance and consent culture, as well as deep connections to these communities. The role requires a high level of organization, attention to detail, and a commitment to hospitality - for ticket buyers and artists. We expect you to be a forward-thinking leader who takes initiative, is proactive about introducing fresh ideas and constructive criticism, thrives as a team leader, and believes that customer service is an art.

HOURS: Full time and salaried; night time, weekend, and holiday availability required 

REPORTING MANAGER: House of Yes Partners

RESPONSIBILITIES (INCLUDES BUT NOT LIMITED TO)

• Acts as the main authority, along with the House of Yes Partners, for the day-to-day operations of the organization while simultaneously forecasting future operational needs and requirements

• Monitors and supervises Lead Managers and ensures that projects and protocols are followed through in the manner in which they are agreed upon, always remaining receptive to change and evolution  

• Acts a leading role in meeting the sales and profitability targets of House of Yes

  • Maintains operational budgets alongside the Accounting Dept and works collaboratively to identify cost saving opportunities while not sacrificing the quality of the guest experience 

• Acts as the MoD (Manager on Duty) for Friday and Saturday late night operations (approximately 9 PM - close)

• Hospitality-driven: ensuring consistent, high quality beverage and guest services

• Assists in the supervision and management of MoDs (Managers on Duty)

• Acts as a direct liaison to the security company serving House of Yes

• Manage Square (the POS system), ensuring it is configured efficiently and logistically, and perform updates

• Supervisor and supporting the Bar Manager as they lead Front of House and Back of House staffing and scheduling, which includes recruiting, hiring, + corrective action and holding seasonal team meetings as needed

  • Spearheads (alongside the Bar Manager and HR) with the resolution of interpersonal or other similar issues amongst Front of House / Back of House staff

  • Supervises and supports as needed the Bar Manager’s execution of weekly payroll for Front of House and Back of House and weekly variance report requirements 

  • Supervise and monitor the Bar Manager with beverage and dried goods ordering, ensuring there is always adequate inventory and correctly reporting inventory, while making changes and updates as needed

  • Supervises and supports Bar Manager with beverage sponsorships and partnerships in order to increase sales and profitability yet while also maintaining House of Yes’ level of customer service and creativity 

• Attend all required weekly department meetings, management team meetings, special event meetings, and meetings with the House of Yes partners

• Ensures House of Yes remains compliant with Department of Health rules and regulations as well as all other government agencies 

• Actively spots issues or inefficiencies and works to quickly resolve them, never abandoning the issue until it is completely resolved

• Works in tandem with House of Yes Department Leads to disseminate information and delegate responsibilities 

• Assists the House of Yes owners with expansion opportunities as they may arise

• Creating a positive, rewarding work environment for all House of Yes staff while acting as an exemplary employee and leader

• Other tasks and responsibilities as assigned by the House of Yes Partners 

REQUIRED SKILLS

• Google Workspace

• Square

• Experience in Shotgun, DICE, Eventbrite, Resident Advisor, and / other other ticketing software platforms

• Monday.com or similar platforms 

• Slack

• Familiarity with Gemini, Claude, or other AI platforms

OTHER REQUIREMENTS

• Legally permitted to work in the USA

• 21+ 

• 5+ years in General Management of a Nightclub or club-like atmosphere 

• FDNY F03/04 and E06 (may have grace period of 1 month after hiring to obtain) 

• Food Handler’s Certificate 

• Must be comfortable lifting up to 50 pounds and standing for long periods of time 

• Excellent communication, leadership, and written skills

• Receptive to change and pivoting to better serve the organization as a whole; solution-oriented mindset 

• Comfortable in nightlife, queer, and alternative spaces as well as large crowds

DESIRED CHARACTERISTICS OF ALL HOUSE OF YES TEAM MEMBERS

• Embrace and exemplify House of Yes culture. 

• Be enthusiastic about work and creating an excellent experience for all.

• Demonstrate flexibility and a receptiveness to change.

• Maintain professional courtesy and behavior at all times.

COMPENSATION: Beginning $100,000.00 yearly salary plus competitive benefits package including health care (medical, dental, vision, etc), paid time off, and other organizational and industry perks 

To apply, please email your resume and cover letter to info@houseofyes.org 

House of Yes recognizes that diversity fuels creativity and innovation; we are committed to cultivating an inclusive team that mirrors the vibrant diversity of our venue’s patrons and the community we serve. 

>>> Click on Apply Now to be taken to the application page