Director, Talent Development & Strategy

Job Description

PRIMARY ROLE OR FUNCTION:

The Director, Talent Development & Strategy will serve as a strategic and operational leader responsible for advancing WME’s assistant-to-agent development ecosystem across the agency, including Music and all core business verticals.

This role will drive the design, integration, and execution of early-career development programs, ensuring a cohesive and scalable approach to onboarding, training, performance management, and career progression. The Director will play a critical role in shaping the next generation of WME agents by aligning development initiatives with broader business, talent, and operational priorities.

Working cross-functionally with HR, Business Operations, Recruitment, Inclusion, and senior leadership, this role will help define and implement a best-in-class agent development infrastructure that supports both individual growth and long-term business success.

RESPONSIBILITIES:

Agent Development Strategy & Program Leadership

  • Lead the design and execution of a comprehensive agent development strategy across all business areas, including Music.

  • Oversee and evolve core development programs, including:

    • Assistant onboarding and training

    • Farmhouse and Trainee program integration

    • Early-career agent development initiatives

  • Ensure programming aligns with agency priorities, performance expectations, and long-term talent strategy.

  • Identify gaps in development offerings and implement scalable, high-impact solutions.

 

Performance Management Design & Execution

  • Lead the build-out, standardization, and execution of performance management frameworks in partnership with HR and Business Operations.

  • Define and operationalize:

    • Clear performance expectations and success metrics

    • Feedback cadence and evaluation processes

    • Documentation and escalation pathways (e.g., coaching plans, performance improvement processes)

  • Ensure alignment across departments on performance standards, accountability, and evaluation consistency.

  • Partner with HRBPs and leadership to support managers in delivering effective, actionable feedback.

  • Integrate performance management into broader development programming to ensure a clear link between performance, progression, and promotion readiness.

  • Build out and utilize the Workday platform to administer performance management processes, including goal setting, review cycles, and performance documentation, ensuring consistency and data integrity across the organization.

 

 

Cross-Functional Sprints Leadership & Execution

  • Serve as a key leader within the HR / Inclusion / Operations Sprints initiative, partnering across HRBPs, Business Operations, Recruitment, Inclusion, and development teams.

  • Drive progress across critical workstreams, including:

    • Performance management frameworks for early-career agents

    • Standardized training curriculum (assistant through agent levels)

    • Career progression pathways and promotion criteria

    • Onboarding and orientation optimization

  • Translate sprint outputs into practical, scalable tools and programming implemented across the agency.

  • Ensure alignment across stakeholders and maintain momentum on cross-functional initiatives.

 

Onboarding & Orientation Strategy

  • Oversee the agency-wide onboarding and orientation experience for assistants and agents.

  • Partner closely with HR and on-the-ground team members to ensure:

    • Consistency across departments

    • Strong in-person and virtual delivery

    • Alignment with WME culture and expectations

  • Continuously refine onboarding experiences using feedback, data, and evolving business needs.

Program Integration & Pipeline Alignment

  • Ensure alignment across all early-career programs, including:

    • Assistant training

    • Trainee Program

    • Farmhouse

    • Additional development initiatives

  • Create a connected and clearly defined development journey from entry-level roles through early agent years.

  • Partner with leadership to ensure programs are integrated into broader talent and business strategies.

Stakeholder Management & Agency Collaboration

  • Act as a central point of coordination across:

    • Human Resources

    • Business Operations

    • Recruitment

    • Inclusion

    • Department and office leadership

  • Build strong relationships across all offices (Los Angeles, New York, Nashville, London) to ensure consistency and adoption of programming.

  • Present updates, insights, and recommendations to senior leadership.

ACCOUNTABILITY & EXPECTATIONS:

       ·  Demonstrate ownership over agency-wide agent development initiatives and outcomes.

       ·  Drive alignment across multiple stakeholders and departments.

       ·  Deliver high-quality programming that supports both employee development and business performance.

       ·  Maintain consistency, scalability, and operational excellence across all programs.

       ·  Serve as a trusted partner to HR and senior leadership in shaping talent strategy.

ESSENTIAL JOB KNOWLEDGE, EXPERIENCE, & CHARACTERISTICS:

Professional Knowledge & Experience

  • 5–7+ years of experience in talent development, organizational development, or related fields.

  • Must have previous experience using Workday as an HRIS

  • Experience building out and utilizing the Workday platform to support performance management processes.

  • Experience designing and leading scalable development programs in a complex, fast-paced organization.

  • Strong understanding of early-career pipelines, performance management, and career progression frameworks.

  • Experience working cross-functionally with HR, Operations, and business leadership.

  • Entertainment, media, or agency experience is strongly preferred.

Skills & Capabilities

  • Strategic thinker with the ability to translate vision into execution.

  • Exceptional stakeholder management and influence skills.

  • Strong program design, facilitation, and curriculum development capabilities.

  • Ability to operate both strategically and tactically.

  • Excellent communication, presentation, and organizational skills.

  • Data-informed mindset with strong analytical capabilities.

Personal Characteristics

  • Collaborative and highly relationship-oriented.

  • Proactive, solutions-driven, and adaptable.

  • High level of professionalism, discretion, and accountability.

  • Passionate about developing talent and building high-performing teams.

  • Comfortable navigating ambiguity and driving change across a complex organization.

 

Per local requirements and in the interest of transparency, the rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

Hiring Rate Minimum:

$105,000 annually (minimum will not fall below the applicable state/local minimum salary thresholds)

Hiring Rate Maximum:

$140,000 annually

WME is an equal opportunity employer and encourages applications from qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.