Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
Department
UMG Direct to Fan focuses on connecting artists directly with their audiences through e-commerce and digital experiences. We support labels to sell music and products via owned & operated retail stores (The Sound of Vinyl & Recordstore), artist storefronts & label stores, while also rolling out merchandise design and production. Our team delivers campaigns across all artist levels – from emerging acts to global artists – including large-scale activations tied to tours, ensuring fans can engage with and purchase products seamlessly.
The Role
The Marketing Assistant will support the Demand Team within Direct To Fan across a range of marketing activities. This includes developing engaging creative content, supporting campaign rollouts through social media & CRM, and analysing performance data. The role is ideal for someone interested in digital marketing, offering hands-on experience across end-to-end campaigns.
Key Responsibilities
Supporting weekly performance reporting and campaign updates
Assisting with social media planning and scheduling
Creating engaging digital content for campaigns
Supporting CRM activity
Taking notes in team meetings and sharing key actions
Skills and Experience Required
Must have
Strong interest in music, marketing, and digital culture
Good organisational skills with strong attention to detail
Familiarity with social media platforms (e.g. Instagram, Facebook) and a basic understanding of how content differs across them
Proactive attitude and willingness to learn
Nice to have
Experience creating content (social media, school, or personal projects)
Familiarity with creative tools (e.g. Canva, CapCut, Adobe Suite)
Basic understanding of digital marketing or CRM
Interest in e-commerce or online retail
Key Behaviours
Curious and eager to learn, with a genuine interest in marketing and music
Proactive attitude – willing to take initiative and get involved
Collaborative and open to feedback
Organised and able to manage tasks effectively
Creative mindset with an interest in digital content and trends
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
We are UMG, the Universal Music Group.
We are the world’s leading music company.
In everything we do, we are committed to artistry, innovation and entrepreneurship.
We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries.
We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
Our vast catalog of recordings and songs stretches back over a century and comprises the largest, most diverse and culturally rich collection of music ever assembled.
As digital technology refashions the world, our unmatched commitment to lead in developing new services, platforms and business models for the delivery of music and related content empowers innovators and allows new commercial and artistic opportunities to flourish.
Knowing that music, a powerful force for good in the world, is unique in its ability to inspire people and bring them together, we work with our artists and employees to serve our communities.
We are the home for music’s greatest artists, innovators and entrepreneurs.
Together, we are UMG, the Universal Music Group.