Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
The A Side: A Day in the Life
Universal Music Group is looking for a detail-oriented and proactive Commercial Projects Coordinator to support the Commercial Projects team within the Commercial Affairs division.
This team operates at the intersection of digital curation, physical product strategy, marketing, and brand management, driving commercial success across both physical and digital platforms.
In this role, you’ll coordinate a wide range of projects—from managing vinyl and CD campaigns to curating playlists, supporting brand communications, and liaising with international teams on thematic campaigns and analytical reporting.
You’ll need to be an adaptable multitasker who can balance operational efficiency with creative problem-solving, and a natural collaborator who thrives in a fast-paced, music-led environment.
Key Responsibilities
Physical Campaigns
Create and maintain vinyl and CD price campaign sheets.
Create campaign themes and explore commercially viable products to sell across retail & e-commerce.
Manage approval workflows and determine pricing for new campaign titles.
Run and analyse sales data for physical campaigns.
Track canvass responses across markets, ensuring timely and complete feedback.
Draft and send internal marketing notes for campaigns including product info and assets.
Digital & Curation
Quality check compilation products in coordination with the delivery team.
Curate and maintain a portfolio of hero playlist products and pitching new playlist and brand concepts.
Collaborate with designers to maintain playlist artwork and deliver monthly Spotify ad asset suites.
Coordinate with social media freelancers to ensure regular, relevant content posting, and manage the creation of social ad assets.
Manage the track priority process across labels, ensuring clear communication and feedback on placements.
Brands
Manage social media channels across TikTok, Instagram, YouTube, Reddit, Discord.
Manage marketing budgets across labels & markets, coordinating invoices, and measure final performance.
Liaise with markets and support operational processes such as scheduling releases
Build CRM mailers and support digital communication strategies.
Onboarding digital creators to our internal database, and utilising across campaigns.
The B Side: Skills & Experience
Be Organised
Proven ability to multitask and manage project timelines across multiple disciplines.
Schedule and coordinate meetings, calls, and updates.
Maintain campaign calendars and ensure visibility of project status across the team.
Keep track of budgets and report on spend where relevant.
Be Analytical
Conduct data-driven analysis across markets, sales, and performance metrics.
Generate insights and visualisations to inform strategy and decision-making.
Interpret data to drive continuous improvement across campaigns.
Be Collaborative
Foster strong working relationships with internal stakeholders including global commercial teams and labels.
Coordinate cross-departmental efforts to deliver integrated commercial campaigns.
Be Creative
Identify and respond to new trends in digital and physical media.
Contribute innovative ideas for curation, campaigns, and brand growth.
Support creative storytelling across UMG’s catalogue and marketing activities.
Person Specification
Essential
Excellent organisational skills with the ability to manage multiple priorities.
Strong written and verbal communication skills.
High attention to detail and proactive work ethic.
Calm and adaptable under pressure.
Experience using social and digital media platforms (Instagram, TikTok, etc.).
Competence in analysing and presenting data.
Advanced Excel skills.
A genuine passion for music with strong catalogue repertoire knowledge.
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
We are UMG, the Universal Music Group.
We are the world’s leading music company.
In everything we do, we are committed to artistry, innovation and entrepreneurship.
We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries.
We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
Our vast catalog of recordings and songs stretches back over a century and comprises the largest, most diverse and culturally rich collection of music ever assembled.
As digital technology refashions the world, our unmatched commitment to lead in developing new services, platforms and business models for the delivery of music and related content empowers innovators and allows new commercial and artistic opportunities to flourish.
Knowing that music, a powerful force for good in the world, is unique in its ability to inspire people and bring them together, we work with our artists and employees to serve our communities.
We are the home for music’s greatest artists, innovators and entrepreneurs.
Together, we are UMG, the Universal Music Group.