We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

HOW WE LEAD:

The Director, Physical Sales and Marketplace Strategies will drive UMG’s physical retail and marketplace sales, and lead broader multi-channel strategies. This role is responsible for maximizing revenue opportunities, innovating commerce strategies, and building strong relationships with label, retail and marketplace partners. The ideal candidate will be a strategic thinker, passionate about music, and adept at navigating the evolving landscape of physical and digital sales.

HOW YOU'LL CREATE:

• Lead and execute physical sales strategies across retail accounts, marketplaces, and non-traditional outlets.
• Develop and implement innovative multi-channel retail initiatives to expand revenue streams and fan engagement.
• Build and maintain strong relationships with physical retail and marketplace partners, ensuring optimal product placement and promotional opportunities.
• Oversee inventory management, product distribution, and logistics in collaboration with internal teams.
• Analyze sales data and market trends to identify growth opportunities and optimize performance.
• Collaborate with marketing, label, and merchandising teams to strategize and execute artist events, pop-ups, and in-store appearances.
• Champion new platforms, technologies, and community-first models to enhance fan acquisition and engagement.
• Provide regular reporting on revenue, account trends, and campaign effectiveness.
• Troubleshoot operational issues and refine processes to improve efficiency and outcomes.
• Serve as a strategic advisor to internal stakeholders, sharing best practices and insights on marketplace and consumer strategies.

BRING YOUR VIBE:

Skills/Abilities:
• Advanced proficiency in Microsoft Excel, Office, and PowerPoint.
• Excellent communication and interpersonal skills, with emphasis on executive-level presentation and relationship building within UMG, labels, and partners.
• Meticulous attention to detail, superior organization, and time management.
• Strong analytical and quantitative skills; ability to interpret data and drive actionable insights.
• Capacity to lead multiple projects and produce high-quality results under tight deadlines in a team environment.
• Innovative, creative, and resourceful problem solver.
• Deep understanding of physical product sales, supply chain, and marketplace dynamics.
• Familiarity with e-commerce, D2C, CRM, and community platforms within the music or entertainment industry.
• Ability to quickly learn new systems and adapt to changing business needs.

Experience:
• Minimum 5+ years’ experience in business operations, sales, and marketing at a music/media company, digital partner, or related digital content industry.
• Proven track record in physical retail, marketplace sales, and e-commerce strategy.
• Experience managing distributed teams and collaborating across departments.
• Demonstrated success in driving adoption of new platforms and practices.

Education:
• BA degree (4-year college) or equivalent required.

Perks Playlist:

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

• Comprehensive medical, dental, and vision coverage

• Including 100% coverage for out-patient in-network mental health services

• Fertility coverage for eligible medical plan participants

• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

• Student Loan Repayment Assistance and Tuition Reimbursement

• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution

A variety of ways to prioritize much-needed time away from work including:

• Flexible Paid Time Off (PTO) for exempt employees

• 3-weeks PTO for non-exempt employees

• 2-weeks paid Winter Break

• 10 Company Holidays (including Juneteenth and Wellbeing Day)

• Summer Fridays (between Memorial Day and Labor Day)

• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category:

Salary Range:

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.