Senior Partnerships Lead - North America

About RA

Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The site's audience of over 7 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA-branded events at venues and festivals worldwide, original films and a weekly mix series that has run for 20 years.

Today, RA operates a complex global business spanning ticketing, media, events, agency services and software. Hundreds of millions move through our platform each year across multiple markets, entities, currencies and payment flows.

As we enter our next phase, the challenge is not simply growth. It is building the systems, infrastructure and operational leverage that allow us to scale efficiently while continuing to serve the culture that made RA what it is.

The Senior Partnerships Lead - North America owns RA's commercial performance across the USA, Canada and Mexico, our fastest-growing region. The role is accountable for the region's new business, re-signs and media revenue, and for the ticket volume those partnerships generate.

This position carries both a book of business and responsibility for leading a team. The Senior Partnerships Lead personally manages RA's most strategically valuable venue, promoter and festival relationships and closes the anchor partnerships that open new markets. They will also line manage Partnerships Managers across New York, Chicago, Mexico City and the West Coast, plus the Promoter Support Coordinator.

Working closely with the regional manager, General Manager and Director of Revenue, the role will develop the Revenue team, set the strategy required to attain targets, coach colleagues through deals and build clear progression pathways. Team development is a core part of the role, not an adjunct to it.

Responsibilities

Commercial ownership

Own the North American revenue number across new business, re-signs and media for the USA, Canada and Mexico

Deliver against the annual new business target and regional ticket-volume goal, carrying individual as well as team targets

Close anchor venue, promoter-group and festival partnerships that open or transform markets

Personally manage RA's largest and most strategically valuable North American partners

Own re-sign strategy and execution across the core book, landing renewals before expiry and establishing documented save plans for at-risk accounts

Grow media and advertising revenue with consistent month-to-month pacing, working closely with Ad Ops to deliver data-driven results

Team leadership

Line manage Partnerships Managers across New York, Chicago, Mexico City and the West Coast, plus the Promoter Support Coordinator

Set and manage individual targets, quotas and territory allocation across the team

Coach colleagues through live deals, including pricing, structure and negotiation, and join client conversations where seniority adds value

Own progression and development for the team

Strategy and market development

Contribute to annual North America strategy and revenue planning alongside the General Manager and Director of Revenue

Build the region's understanding of the competitive landscape, including ticketing platforms, promoter consolidation and regulatory shifts, and translate it into commercial positioning

Represent North American commercial needs to Product, Revenue and Support, advocating for the changes the market requires

Support festival partnerships and regional RA events

Operating rhythm

Run a weekly North American commercial cadence covering pipeline and forecast, with the CRM as the single source of truth

Deliver forecast accuracy within a tight tolerance and maintain strong pipeline hygiene, ensuring every open deal has a clear stage, close date and value

Maintain qualified pipeline coverage at the required multiples of target ahead of each quarter

Who we are looking for

Embedded in the North American electronic music scene, with an existing network across promoters, venues, festivals and agencies

A genuine passion for and understanding of electronic music culture and the industry that surrounds it

At least five years' experience in sales, partnerships or account management, with a track record of meeting and exceeding revenue targets

At least two years' people-management experience, including setting targets, coaching, developing colleagues and holding a team accountable

Demonstrable experience closing complex, multi-year partnership deals and negotiating commercial terms

Strong commercial instincts and confidence with pricing, deal structure, margin and forecasting

Excellent written and verbal communication, relationship-building and client-service skills

A disciplined approach to CRM and pipeline management

Based in, or willing to relocate to, New York, with willingness to travel across the region

Advantageous

Comprehensive staff wellbeing initiatives, featuring regular activities and workplace programmes to support mental and physical health. This includes discounted ClassPass memberships and custom-fitted earplugs.

Company-led social events, team lunches and discounts on RA merch.

Paid annual volunteering allowance, encouraging contributions to community projects and charities you care about.

Regular company-wide Q&As with senior leadership, along with ongoing virtual educational training sessions for all staff.

A transparent internal company culture committed to diversity, equity and inclusion (see: https://ra.co/about/diversity).

Active involvement in community projects within the electronic music community (see: https://ra.co/about/community).

More about RA

As an independent company run by devoted dance music enthusiasts, our mission is to bring together the world's electronic music communities. Our Global Content Network (GCN) and international teams help us establish connections with hyper-niche local scenes.

We became B Corp certified in 2024, which counts us among businesses leading a global movement for an inclusive, equitable and regenerative economy and part of a community that meets high social and environmental impact standards.

We especially welcome applicants from diverse backgrounds, abilities, ethnicities, experiences, gender identities and sexual orientations. We aim for our team to reflect the communities we engage with. We ensure everyone is valued and respected by actively promoting equality, diversity and inclusion in our workplace.

Our values

Electronic music is art.

We celebrate the progressive values that underpin electronic music.

We advocate for a more inclusive and equitable electronic music community.

We honour the past, present and future of electronic music.

We use innovation to empower the community.

We choose honesty over gain and purpose over profit.

We're always front left.

This is a permanent position based in New York. The annual salary range for this role is $85,000–$95,000 USD. If you have questions about the role, please contact work@ra.co.

This listing will be open for a minimum of two weeks from the 28th of August. Please be sure to add work@ra.co to your contacts and check your junk/spam folder for emails from us.