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Studio Services Assistant - Amplify U, Trainee

Job Description

Music is Universal
 
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.

The Role 

Abbey Road Studios is looking for an enthusiastic and organised Studio Services Assistant to support the day-to-day operation of our world-renowned studio facilities. 

This is an exciting opportunity for someone looking to build a career within the music, film, television or creative industries. Working closely with the Studio Services team, you will help coordinate bookings, support clients throughout their studio experience, and contribute to the smooth running of studio operations. 

You will gain exposure to a wide range of projects and clients while developing commercial, operational and relationship-management skills within one of the most iconic creative environments in the world. 

 

What You'll Do 

Support Studio Operations 

  • Assist with the coordination and administration of studio bookings 

  • Help maintain accurate booking information within internal systems 

  • Support the Studio Services team in ensuring sessions run smoothly 

  • Liaise with technical, facilities and hospitality teams to help deliver an excellent client experience 

  • Assist in resolving day-to-day operational issues and escalating where appropriate 

  • Help maintain high service standards across all studio activities 

Support Client Relationships 

  • Act as a friendly and professional point of contact for client enquiries 

  • Assist with booking requests and provide information about studio services 

  • Help build positive relationships with clients and support repeat business opportunities 

  • Welcome clients to the studios and help ensure a positive experience throughout their visit 

  • Support the team in preparing for client meetings and sessions 

Commercial & Administrative Support 

  • Support the Studio Services team on daily tasks 

  • Support the preparation of weekly booking and pipeline updates 

  • Help maintain accurate client records and account information 

  • Assist with invoicing administration and client account queries 

  • Work closely with Finance and Studio Services teams to ensure information is up to date 

Business Development Support 

  • Assist with maintaining client databases 

  • Support outreach and relationship-building activities 

  • Help identify new opportunities and emerging industry contacts 

  • Contribute to commercial and marketing initiatives across the business 

 

Who You Are 

  • An excellent communicator with strong interpersonal skills 

  • Organised, proactive and able to manage multiple tasks effectively 

  • Interested in music, film, television and the creative industries 

  • Customer-focused with a desire to deliver outstanding service 

  • Comfortable working in a fast-paced environment 

  • A collaborative team player with a positive attitude 

  • Willing to learn and develop commercial and operational skills 

  • Strong attention to detail and administrative capability 

  • Confident using Microsoft Office and learning new systems 

  • Flexible and adaptable when priorities change 

Desirable 

  • Previous experience in a customer service, hospitality, events, administration or studio environment 

  • An understanding of recording, production or post-production workflows 

  • Experience working with booking systems or CRM platforms 

 

Why This Role Matters 

The Studio Services Assistant plays an important role in helping Abbey Road Studios deliver exceptional experiences for artists, composers, filmmakers and creative partners. Through excellent organisation, communication and client support, you will contribute to the continued success of one of the world's most iconic creative destinations. 

 

Core Competencies 

  • Client Focus – Delivers a welcoming and professional experience 

  • Organisation – Manages tasks accurately and efficiently 

  • Collaboration – Works effectively across teams 

  • Communication – Builds positive relationships with clients and colleagues 

  • Adaptability – Responds positively to changing priorities 

  • Initiative – Takes ownership of tasks and seeks opportunities to learn 

  • Attention to Detail – Maintains accuracy and high standards in all work 

 

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.


Job Category:

Amplify U - Work Experience
Universal Music Group
About Universal Music Group

We are UMG, the Universal Music Group.

We are the world’s leading music company.

In everything we do, we are committed to artistry, innovation and entrepreneurship.

We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries.

We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Our vast catalog of recordings and songs stretches back over a century and comprises the largest, most diverse and culturally rich collection of music ever assembled.

As digital technology refashions the world, our unmatched commitment to lead in developing new services, platforms and business models for the delivery of music and related content empowers innovators and allows new commercial and artistic opportunities to flourish.

Knowing that music, a powerful force for good in the world, is unique in its ability to inspire people and bring them together, we work with our artists and employees to serve our communities.

We are the home for music’s greatest artists, innovators and entrepreneurs.

Together, we are UMG, the Universal Music Group.

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