Senior Business Process Analyst

Music is Universal
 
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.

The Role

Universal Music Group has recently acquired a group of companies comprising three divisions and legal entities across 12 countries, supported by central finance teams in the Netherlands and the United States.

The Senior Business Process Analyst will play a pivotal role in the integration of this newly acquired group into the UMG finance ecosystem. This includes the alignment, standardisation, and implementation of global finance processes and systems.

This role will focus primarily on the end-to-end integration of core finance process areas, including Purchase-to-Pay (P2P), Order-to-Cash (O2C), Tax, and Banking. The successful candidate will act as a key liaison between Finance stakeholders and IT (predominantly SAP), ensuring business requirements are effectively translated into scalable system and process solutions.

Key Responsibilities

• Lead and support the integration of acquired the entities into UMG’s global finance processes and systems.

• Analyse, document, and optimise end-to-end finance processes across P2P, O2C, Tax, eCommerce, and Supply Chain Finance.

• Act as a bridge between Finance users and IT teams, translating business requirements into functional specifications, particularly within SAP environments.

• Identify process gaps, risks, and improvement opportunities, and drive standardisation initiatives aligned with UMG best practices.

• Support data migration activities, for master and transactional data.

• Ensure compliance with global tax regulations (VAT/GST/Sales Tax) and internal controls.

• Contribute to project planning, tracking, and delivery against defined timelines and milestones.

• Collaborate with cross-functional teams across Finance, IT, and Operations within a complex global environment.

Key Skills & Experience

Essential

• Strong accounting background with comprehensive understanding of P2P and O2C processes.

• Professionally qualified (CIMA, ACCA, or equivalent).

• Solid understanding of indirect taxes, including VAT, GST, and Sales Tax.

• Proven experience in process analysis, design, and documentation.

• Hands-on experience with SAP (transactional processes, master data, and basic data structures/tables).

• Ability to interpret and articulate finance user requirements and issues clearly.

• Excellent stakeholder management, communication, and presentation skills.

• Demonstrated ability to work to project deadlines in a fast-paced environment.

Desirable

• Experience in large-scale finance transformation or system integration projects.

• Experience with data migration (master and transactional data).

• Familiarity with collaboration and documentation tools such as SharePoint, Wiki platforms, and Atlassian JIRA.

Personal Attributes

• Highly analytical with strong problem-solving capabilities.

• Collaborative and able to influence stakeholders at all levels.

• Adaptable and comfortable working in a dynamic, global organisation.

• Detail-oriented with a commitment to accuracy and quality.

• Proactive, with a continuous improvement mindset.

Additional Information

• This role operates within a global environment and will involve collaboration across multiple time zones.

• Occasional international travel may be required.

About UMG UK

We are Universal Music Group UK – the UK’s leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.​

Bonus Tracks: Your Benefits

• Group Personal Pension Scheme (between 3% and 9%)

• Private Medical Insurance

• 25 paid days of annual leave

• Interest Free Season Ticket Loan

• Holiday Purchase scheme

• Dental and Travel Insurance options

• Cycle to Work Scheme

• Salary Sacrifice Cars

• Subsidised Gym Membership

• Employee Discounts (Reward Gateway)

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

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