Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
Department
Virgin Music Group is the Independent Services division of Universal Music Group, providing a full range of label services and revenue streams for Virgin Music’s artists, releases, and label associations on a worldwide basis, including Distribution, Marketing, Promotion, Commercial Development, Branding, Synch & Licensing, Lifestyle Marketing, Business Affairs and Finance.
The Role
The Manager, Catalogue Operations & Migration directly manages the process of receiving, staging and distributing new catalogues in the Virgin Music Group digital supply chain. The role is responsible for following and developing catalogue migration best practices, optimising current workflows, tracking projects from start to finish and above all, ensuring a seamless transition of new Virgin Music Group catalogues on DSPs.
Key Responsibilities
Review and certify metadata, asset and product configurations on incoming catalogues prior to ingestion and ultimate distribution
Interface between business, technical and operational teams across multiple departments with both internal and external stakeholders
Work closely with UMG stakeholders, giving special consideration to catalogues moving from UMG supply chain to VMG
Ensure incoming content is brought in line with current metadata and asset standards, where differences exist
Master details of the Virgin Music Group style guide and understand how they apply and relate to DSP standards
Manage multiple concurrent projects in various states, balancing priorities while maximising quality and timely completion
Facilitate collection of accurate details for complex projects with large volumes of content
Assist in scheduling timelines and tracking various projects from start to finish
Work with proprietary systems and tools to configure and process audio and video content for distribution
Coordinate with the Quality Control team to ensure best practices are maintained during migration
Skills and Experience Required
Must have:
Experience in digital music distribution, content management and/or customer or technical support in digital music
Experience working with complex music metadata
Comfortable working with multiple streams of data, and the ability to analyse, manage and/or design spreadsheets
Experience working in complex operational environments and software systems
Strong ability to follow through and a desire to see even minor issues through to resolution
Ability to maintain multiple project timelines while being accountable and responsive
Experience with top digital music services interfaces, social media applications, and digital music best practices
Nice to have:
Understanding of DDEX standards
Passionate about music discovery and a fan of multiple genres of music with the ability to represent VMG in the marketplace
Knowledge of audio, video and image formats and specifications
Key Behaviours
Articulate in written and oral communication
Attention to detail and tireless drive to solve problems
Excellent customer service and relationship-building capability
Strong relationship building skills, creativity and resourcefulness in getting projects to the finish line
About UMG UK
We are Universal Music Group UK – the UK’s leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.
Bonus Tracks: Your Benefits
Group Personal Pension Scheme (between 3% and 9%)
Private Medical Insurance
25 paid days of annual leave
Interest Free Season Ticket Loan
Holiday Purchase scheme
Dental and Travel Insurance options
Cycle to Work Scheme
Salary Sacrifice Cars
Subsidised Gym Membership
Employee Discounts (Reward Gateway)
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
We are UMG, the Universal Music Group.
We are the world’s leading music company.
In everything we do, we are committed to artistry, innovation and entrepreneurship.
We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries.
We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
Our vast catalog of recordings and songs stretches back over a century and comprises the largest, most diverse and culturally rich collection of music ever assembled.
As digital technology refashions the world, our unmatched commitment to lead in developing new services, platforms and business models for the delivery of music and related content empowers innovators and allows new commercial and artistic opportunities to flourish.
Knowing that music, a powerful force for good in the world, is unique in its ability to inspire people and bring them together, we work with our artists and employees to serve our communities.
We are the home for music’s greatest artists, innovators and entrepreneurs.
Together, we are UMG, the Universal Music Group.