Sofar transforms everyday spaces - like a living room or retail shop - and turns it into a captivating venue for secret, live shows, creating an immersive experience that brings guests and artists closer together. Each Sofar is small, and typically features three diverse acts, with no headliner.

Sofar Sounds New York, NY, USA or London
Jan 23, 2020
Full time
Based: New York or London Who we are:  Sofar​ ​Sounds​ ​reimagines​ ​live​ ​events​ ​through​ ​curated, ​secret​ ​performances​ ​in​ ​intimate​ ​settings in​ ​more​ ​than​ 420+ ​cities​ ​around​ ​​the ​world! We are growing swiftly, helping more artists in more cities. As we expand, we are looking for ambitious and innovative individuals (like you!) to join our team.  About the role:  As the  Curator Communications Manager , you will manage Sofar’s communications and support channels to better engage and build Sofar’s relationship with our community of Sofar Curators around the world. You will work alongside our Regional Community Leads to develop processes, tools and content to inform and support our community members. Our ideal candidate has an exceptional mix of process development and communication skills, as well as experience in developing engaging content. You should be a ‘people person’ with great community support skills. What you’ll do: Community management and engagement Develop and oversee communications strategy and calendar to better support and inform our global community of Curators Draft all global and regional communications for the Curator community, including liaising with other departments within Sofar to meet the community’s needs and priorities while ensuring brand and voice consistency Proactively suggest ideas to further engage and support the community Get out and see some live music!  Operations capability and processes Expand our suite of community management tools to improve our processes and resources (favoring automated solutions) Work closely with our Operations and Tech / Product teams to coordinate community support activities and platform development  Set and report on support KPIs, constantly working to improve our user engagement and experience Content and guidelines Support Regional Community Leads with their content planning and strategy Maintain accurate and up-to-date community facing content (FAQs, guides, contact details, etc) across our knowledge-sharing platforms Coordinate with our Brand team to contribute to the development of our tone of voice and ensure brand consistency Who you are: Extensive experience in communication and community management roles, ideally supporting a diverse set of constituents and audiences with competing needs Independent worker with a high level of personal accountability An authentic and empathetic communicator with low ego and high emotional intelligence Experience at a music or creative community-focused company is a big plus Working here:  Sofar Sounds offers a comprehensive benefits package as well as opportunities for career growth and development, not to mention, unlimited live music! Our team is made up of music lovers across the globe who are committed to our mission of artist exposure and making live music more attainable for all!   At Sofar, we embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are inclusive. The more we live that, the better our work will be. >>> Click on Apply Now to be taken to the application page.