Reports to Head of Promoters
Based in Manchester, Liverpool, or Leeds
Resident Advisor (RA) exists to support local scenes and connect the global electronic music community. Founded in 2001, we are staffed by 50, based in 6 offices around the world, and read by more than 4 million people a month.
We are looking for a Ticketing Account Manager. While this role will interact with the global ticketing team on a daily basis, it retains a core Continental Europe focus to ensure we maintain our growth and industry-leading service levels in one of our most important regions.
Key Responsibilities:
A lead Account Manager for key clients in continental Europe
Responsible for delivering the RA Ticketing Strategy in continental Europe
Responsible for meeting client growth targets in continental Europe
Thorough research identify new opportunities and pitch for new business
Meet with promoters to share knowledge about new/existing RA products
Regular check-ins with promoters via email, phone calls and face to face meetings
Maintain existing relationships with key partners in continental Europe
Ensure that we continue deliver best-in-class customer and client support
Coordinate and assist in event announcements and on-sales for clients
Provide best practise advice to partners to aid them in managing/promoting events
Work with departments to ensure we successfully deliver a 360 solution for partners
Actively contribute to idea generation that supports our continental Europe audience and brand development
Who we're looking for:
Track record of effective communication, both personal and digital
2+ years account management / sales experience
Effective information management
Ability to win new business and bring on new partners
Confident presentation ability to small and large groups
Embedded within local scene
A passion and understanding of electronic music culture is fundamental
Our Values:
Our passion is our profession.
We are independent and we support independenceWe support local scenes.
We treat dance music as an art form.
We champion the values of acceptance that underpin dance music culture.
We care about the past, present and future of electronic music.
We choose honesty over gain.
We're always front left.
Apr 30, 2019
Full time
Reports to Head of Promoters
Based in Manchester, Liverpool, or Leeds
Resident Advisor (RA) exists to support local scenes and connect the global electronic music community. Founded in 2001, we are staffed by 50, based in 6 offices around the world, and read by more than 4 million people a month.
We are looking for a Ticketing Account Manager. While this role will interact with the global ticketing team on a daily basis, it retains a core Continental Europe focus to ensure we maintain our growth and industry-leading service levels in one of our most important regions.
Key Responsibilities:
A lead Account Manager for key clients in continental Europe
Responsible for delivering the RA Ticketing Strategy in continental Europe
Responsible for meeting client growth targets in continental Europe
Thorough research identify new opportunities and pitch for new business
Meet with promoters to share knowledge about new/existing RA products
Regular check-ins with promoters via email, phone calls and face to face meetings
Maintain existing relationships with key partners in continental Europe
Ensure that we continue deliver best-in-class customer and client support
Coordinate and assist in event announcements and on-sales for clients
Provide best practise advice to partners to aid them in managing/promoting events
Work with departments to ensure we successfully deliver a 360 solution for partners
Actively contribute to idea generation that supports our continental Europe audience and brand development
Who we're looking for:
Track record of effective communication, both personal and digital
2+ years account management / sales experience
Effective information management
Ability to win new business and bring on new partners
Confident presentation ability to small and large groups
Embedded within local scene
A passion and understanding of electronic music culture is fundamental
Our Values:
Our passion is our profession.
We are independent and we support independenceWe support local scenes.
We treat dance music as an art form.
We champion the values of acceptance that underpin dance music culture.
We care about the past, present and future of electronic music.
We choose honesty over gain.
We're always front left.
Podcast.co are currently seeking an enthusiastic person with a passion for Podcasts and Storytelling to work as part of our dynamic team in our City Centre office. This position suits a candidate who has previous experience with customer service.
Our company ignites exciting new podcasts, we operate a podcast hosting and distribution platform and studio facilities to help clients get podcasts off the ground. You’ll need to have a personable approach to talking to clients on the phone plus via chat/email so great written communication skills are essential. We’re looking for outgoing candidates who aren’t afraid to get in front of the camera or behind the microphone to help communicate our brand message.
You’ll be first point of contact for customers, so you should be proactive in troubleshooting issues, providing quick and efficient solutions and helping customers to achieve their goals. In addition to these tasks you will also be responsible for creating and improving our help guide content, managing our submissions process and generally making sure that customers are happy with our service.
You should have the following skills who are willing to learn and have a great attitude:
An inquisitive mind, with a good understanding of how the web works
Great communication skills
A positive attitude and aspires to please people
Ambitious and target driven with desire to achieve great things
Experience providing customer support for a technical product
The ability to identify opportunities and escalate them to the right department
We want to offer a great ongoing career opportunity for the right person, you’ll gain first hand industry experience by working alongside experts in technology, sales, marketing and business growth. Here’s some of what we offer:
Relaxed ‘silicon valley’ style environment.
Flexible working hours, days off etc
High degree of creative control over your work ‘be your own boss’
Open discussion and transparency, we love contribution
Opportunity to attend industry events (workshops, seminars etc)
A learning budget for you to buy books, ebooks and training materials
Apple Mac to work on
Free refreshments & lunch
Funky city centre offices with ultra ergonomic chairs
Social events & team nights out
Salary £18-23k, Depending on experience.
Apr 30, 2019
Full time
Podcast.co are currently seeking an enthusiastic person with a passion for Podcasts and Storytelling to work as part of our dynamic team in our City Centre office. This position suits a candidate who has previous experience with customer service.
Our company ignites exciting new podcasts, we operate a podcast hosting and distribution platform and studio facilities to help clients get podcasts off the ground. You’ll need to have a personable approach to talking to clients on the phone plus via chat/email so great written communication skills are essential. We’re looking for outgoing candidates who aren’t afraid to get in front of the camera or behind the microphone to help communicate our brand message.
You’ll be first point of contact for customers, so you should be proactive in troubleshooting issues, providing quick and efficient solutions and helping customers to achieve their goals. In addition to these tasks you will also be responsible for creating and improving our help guide content, managing our submissions process and generally making sure that customers are happy with our service.
You should have the following skills who are willing to learn and have a great attitude:
An inquisitive mind, with a good understanding of how the web works
Great communication skills
A positive attitude and aspires to please people
Ambitious and target driven with desire to achieve great things
Experience providing customer support for a technical product
The ability to identify opportunities and escalate them to the right department
We want to offer a great ongoing career opportunity for the right person, you’ll gain first hand industry experience by working alongside experts in technology, sales, marketing and business growth. Here’s some of what we offer:
Relaxed ‘silicon valley’ style environment.
Flexible working hours, days off etc
High degree of creative control over your work ‘be your own boss’
Open discussion and transparency, we love contribution
Opportunity to attend industry events (workshops, seminars etc)
A learning budget for you to buy books, ebooks and training materials
Apple Mac to work on
Free refreshments & lunch
Funky city centre offices with ultra ergonomic chairs
Social events & team nights out
Salary £18-23k, Depending on experience.
The Warehouse Project & Parklife are recruiting assistants to work for the street team.
18+ Weekly Pay Must drive or live in city centre/student areas
The WHP & Parklife street team is the eyes and ears on the ground for the most renowned and biggest event series in the UK, arguably ever. UK record breaking sales in 2017 across the Live Nation festivals for most amount of sales generated shows we mean business when it comes to sales, recruitment and promotion.
Based in Manchester the job will take place between working in the WHP office with the team, working in Manchester and holding regular promotion and marketing meetings.
The successful candidate will be a sales and promotions manager for The Warehouse Project & Parklife festival. It's certainly a place you want to have on your CV. You will be expected to
- Manage a team of ticket reps - Actively recruit ticket reps using our recruitment training methods - Vetting reps and getting them onto the team and selling - Work towards sales targets - Work to a high standard - Build relationships across the UK with other promoters and brands
Must have knowledge of:
- Sales - Club/Festival Promotions Techniques & Practices - Marketing - Local Music & Industry Knowledge - Working In A Team Environment - Working Towards Targets And Standards
Apr 29, 2019
Part time
The Warehouse Project & Parklife are recruiting assistants to work for the street team.
18+ Weekly Pay Must drive or live in city centre/student areas
The WHP & Parklife street team is the eyes and ears on the ground for the most renowned and biggest event series in the UK, arguably ever. UK record breaking sales in 2017 across the Live Nation festivals for most amount of sales generated shows we mean business when it comes to sales, recruitment and promotion.
Based in Manchester the job will take place between working in the WHP office with the team, working in Manchester and holding regular promotion and marketing meetings.
The successful candidate will be a sales and promotions manager for The Warehouse Project & Parklife festival. It's certainly a place you want to have on your CV. You will be expected to
- Manage a team of ticket reps - Actively recruit ticket reps using our recruitment training methods - Vetting reps and getting them onto the team and selling - Work towards sales targets - Work to a high standard - Build relationships across the UK with other promoters and brands
Must have knowledge of:
- Sales - Club/Festival Promotions Techniques & Practices - Marketing - Local Music & Industry Knowledge - Working In A Team Environment - Working Towards Targets And Standards
