11 Information Technology jobs

Music for everyone, no credit card needed. It’s a promise our platform was built on. And here in the Free team, we’re still building on it. We work on a massive scale, bringing people from all kinds of disciplines and all parts of the business together to deliver an amazing freemium experience to more than 129  million users worldwide. Want to help shape the future of free? Here’s how. We are looking for a Product Support Specialist to help provide world-class support to our internal sales team. Our ads support team currently supports a multi-hundred million dollar advertising business, and your team will ensure that it is stable and healthy. The right person for this role is enthusiastic at addressing our customers’ needs and ready to take on new challenges.  Your work will help Spotify deliver an excellent Free listener experience and promotional products for our advertisers. What You’ll Do Provide incident escalation support across support tool, slack, email, etc. to internal ad operations and technical account management teams. Conduct analysis, gathers information (i.e. click steps, logs, screenshots), troubleshoots and resolves or routes to appropriate engineering team for more complex problems. Ensures that any or all relevant incident information, and detail of incident, is recorded accurately and timely in the support tool Collaborate with engineering and product marketing teams as needed to resolve client issues, establishes priorities and communicate effectively with clients.  Actively contribute to a knowledge base that improves the effectiveness of the team, and information available to our clients. Communicate with product teams on customer feedback and help develop longer-term improvement options. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 230 million users. >>> Click on Apply Now to be taken to the application page. 

Based in:  Theale Office, Reading Reporting to:  EU IT Support & Infrastructure Coordinator The Company: Roland Europe Group Ltd. Roland is a world leader in the design, manufacture and distribution of electronic musical instruments including; keyboards & synthesisers, guitar products, electronic percussion kits, digital recording equipment, amplifiers and audio processing devices. The Position: To plan, deploy and support IT infrastructure solutions throughout the European Organization, applying best practices and keeping security in mind. Assisting 1st line support and development, with complex issues related to databases, webservers, advanced networking (routing/firewall/LAN/WLAN/WAN) or any other infrastructure related topics. Automating/scripting reoccurring tasks and problems, including advanced O365 and Azure automation. Key Attributes: Experienced with IT Hardware and different OS’s (Windows/Mac), both PC’s and Mobiles (iOS/Android) Excellent knowledge in system administration such as AD, DHCP, DNS, WSUS, VPN, VoIP Good knowledge of; Linux system administration (RHEL/CentOS), web server management (Apache, tomcat, Nginx, JRE/JDK, ...), Virtualization such as VMware and management of Windows and Linux VMs, storage systems, firewalls, routers, switches, Wireless Aps and one or more cloud platforms (AZURE, AWS, …). Experience in managing O365 Enthusiastic, self motivated, passionate and self educational team player Creative, independent, communicative and familiar with pressured environments / deadlines Fluent English speaker – any other language is a plus The Package Competitive Salary Contributory pension Private Healthcare >>> Click on  Apply Now  to be taken to the application page. 

Songspace is a growing music technology company based in Nashville that designs, builds, and delivers innovative products and services for music creators, publishers, and labels to manage music catalogs, collaborate with other creators and rights owners, send and share songs and playlists, and organize the creative workflows in music rights management. The foundation of the company mission and culture is a shared passion for music, music creators, music rights, and technology.  We work closely with music creators and rights holders to ensure our products and services provide superior experience, utility, and value. We are proud to have earned the trust of the thousands of publishers, labels, and creators around the world that rely on our products to manage, promote, and deliver their music copyrights and recordings. Job Overview Songspace is seeking an experienced Lead Data Architect to oversee the design, implementation, and management of the company’s data assets, workflows, processes, models, databases, and technologies.  This is a hands-on position with daily activities ranging from strategic planning, to new system development, to department leadership, to customer response. This role will be responsible for maintaining and improving existing data architectures and implementations, with a continuous goal of automating data processes, increasing data workflow efficiencies, ensuring data availability, supporting scalability, and mitigating data security risks. This position offers the ideal candidate an opportunity to be a key leader and influencer in the company’s technology and product roadmap and strategy, working in an interesting and fun industry, with substantial responsibility, self-direction, and autonomy. Job Responsibilities Lead the company’s Data Architecture, Data Governance, and Data Platform administration & strategy Evaluate, design, sponsor, implement, and support scalable, cloud-based databases, frameworks, pipelines, and environments that support automated management, workflow, exchange, integration, governance, and integration of structured and unstructured data Develop logical and physical models as well as data lifecycle strategies and SOP Create and manage data backup, recovery, and data retirement strategies Assess, document, and articulate existing data architecture to identify opportunities for improvement and mitigation of technical debt  Maintain, improve, and extend the Songspace music data exchange platform, a music content management and workflow platform for music copyright and sound recording data, and associated multimedia Identify and promote opportunities to increase data usability, efficiency, and profitability Collaborate with other internal teams to deliver projects and initiatives such as new products, functionalities, applications, upgrades, and data integrations Participate with other company department leaders on roadmap strategy and prioritization Work with the technology teams to plan, prioritize, and manage technical backlog of data deliverables Collaborate to design, develop, and sponsor proofs-of-concept Oversee ingestions of music metadata and multimedia assets from creator, music publishing, and record label clients Manage daily monitoring of content delivery queues and troubleshoot/resolve delivery errors Act as a data technology subject matter expert for our clients, external data providers, and internal teams Advise and guide new clients and their technical teams when integrating with the Songspace platform Create and collaborate with others on the creation and maintenance of technical documentation Manage and mentor data team members Requirements Job Qualifications A minimum of 3 years of relevant data architecture, development, and administration experience is required Bachelor’s degree or equivalent professional experience in a technical discipline such as Computer Science, Mathematics, Statistics is required Expertise in MySQL and at least one other relational or non-relational data platform (e.g. MongoDB, PostgreSQL, Snowflake, Redshift, etc.) is required Experience with data modeling, performance tuning, scalability/capacity planning, and backup/recovery is required Experience designing, deploying, and managing data and data technologies on AWS using at least two of the following AWS services is preferred:  S3, EC2, RDS, DynamoDB, Redshift, Lambda, Glue, Elasticsearch Expertise with SQL is required Experience with Data Warehouse design, BI reporting, and data visualization tools is required  Experience creating, implementing, and/or using REST APIs is preferred Experience with Agile/CI software development methodologies is required Experience with git a plus Experience with audio, video, and image file indexing, retrieval, and management is a plus Experience with music data standards (DDEX, CWR) is a plus Must think strategically about business, product, and technical challenges and opportunities Must be comfortable working independently and with small, distributed teams Must be proactive in problem solving Must be curious – continuously seeking and open to new ideas and solutions Must be committed to develop and expand knowledge and proficiencies for self and others Must be proactively communicative and possess strong written communication skills Must be legally authorized to work in the United States Benefits The Songspace company culture is grounded in a shared passion for music, music creators, and technology. We take pride in building and delivering quality products and experiences to our customers. We are a small, collaborative, and inclusive team that encourages and thrives on new ideas, challenges, and opportunities. We believe in ensuring and contributing to a healthy, supportive, and productive work environment for every team member.  In addition, Songspace offers eligible team members the following benefits: PTO Health, Dental, Vision Insurance 401(k) Flexible Hours Remote Work (eligibility is discretionary and based on role/experience) >>> Click on Apply Now to be taken to the application page.

Embedded Software Engineer (C, C++, Linux) Term: Full-time, Permanent Location: High Wycombe Are you an engineer looking to be a part of an innovative team who create audio products such as synthesisers and audio interfaces for live music performance, studio recording and education applications? On a day to day basis you will be responsible for developing embedded software from driver to application level. There will be close collaboration with other multidiscipline teams throughout the product engineering lifecycle, opportunities to contribute to strategic team objectives and engage with wider department continuous improvement goals. You should apply for this role if you have: Confidence in configuring a Linux operating system and developing on it. Competent C/C++ coding skills (some scripting skills e.g. Python would be helpful) Understanding of embedded firmware architecture and can balance design trade-offs A technical or engineering-based degree and a passion for developing embedded Linux products An interest in audio and particularly its implementation on the Linux operating system Commitment to continually improve both personally and the wider team Ability to articulate complex problems and solutions for both technical and non-technical audiences It would be advantageous if you have some of the following: Microprocessor development on bare metal and RTOS Ported C and C++ code between platforms and familiarity with open source projects Optimised the Linux kernel to improve latency, boot time and system robustness Experience of Git, Mercurial and SVN. Familiarity with of Jenkins and Artifactory Test driven development (TDD); unit, integration and automated testing experience Communication protocol/stack experience e.g. audio, USB, SPI, Ethernet, I2C, Wi-Fi Consumer electronics experience and ideally able to read a schematic Knowledge of how to configure Linux for security (e.g. embedded content protection) About Us Incorporating the Focusrite, Novation, Ampify and ADAM Audio brands, we aim to enrich lives through music by removing barriers to creativity. As the number one selling audio interface brand worldwide, Focusrite has an illustrious history. We have received multiple Queen's Awards for Enterprise Innovation and have been recognised 5 times in "The Sunday Times 100 Best Small Companies to Work For". The hardware and software that we develop plays a significant role in shaping the sound of modern music. From beginner to professional, our vision is a future where we've made a difference, creating opportunities for anyone to enjoy making music. We embrace evolution, and that means being open to new ideas. Our business has a flat structure and is set up to enable everyone to contribute and be heard at all levels and stages of product development. We encourage innovation, fresh thinking and are passionate about creating great products. Benefits include 28 days holiday on top of UK bank holidays, flexible working, home working, share options, an employee product discount scheme, company music events, games nights, offsite company parties, free breakfast/lunch in the canteen, and showers for runners and cyclists. Lunch-time entertainments include table football, table tennis, pool, video games and card games. We arrange company training sessions, hack days and lunch & learns, and encourage personal development through dedicated learning days and collaboration with industry and education. Focusrite is an equal opportunity employer. We are a company of employees spanning a wide range of diverse backgrounds and we acknowledge that embracing our diversity is one of the keys to our future success. >>> Click on  Apply Now  to be taken to the application page.

With its broad and diverse roster of new stars and legendary artists, Warner Music Group is home to a collection of the best-known record labels in the music industry including Asylum, Atlantic, East West, Elektra, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Bros., Warner Classics and Warner Chappell Music, one of the world's leading music publishers with a catalogue of more than one million copyrights worldwide. For more than four decades, WMG has been an industry-leading force in providing a world-class array of services designed to help artists and labels grow their careers and their businesses. Artist & Label Services is the umbrella for WEA (Warner-Elektra-Atlantic) – the pioneering WEA distribution and marketing network – and Alternative Distribution Alliance (ADA) – the ground-breaking global distribution company for independent artists and labels. Job Title: Junior Product Manager Fixed-Term Contract until January 2021 A little bit about our team: Within the Global Technology team we support all aspects of the company’s worldwide technology operations including information security, infrastructure engineering and operations. We also develop innovative and secure applications solutions, systems and platforms that serve the creative and commercial needs of WMG’s recording and publishing divisions, labels, writers and artists. You will work in our small but efficient team of technical product managers, working with a variety of business stakeholders, from QA, engineering, data, and marketing, and will have a direct impact on the tools used across the global company. Our Data Factory team, reporting to the SVP of Global Data Solutions, is at the center of the global technology ecosystem, and as such you will gain a wealth of knowledge about artists across the repertoire, and what makes each market tick.  Why this could be your next big break: This role is expected to help WMG make smarter decisions to deliver even better products and services to artists, labels and customers. The primary focus will be to support the product team by managing the development backlog and ensuring work is prioritized in adherence to the business roadmap. You will be part of a cross-functional team driving decision-making and product delivery in a big data ecosystem. You are curious about how things work and why we do them, and are naturally good at picking up patterns and applying logic. Here you’ll get to: Help manage the prioritization and planning of deliverables in Jira and Trello Monitor and manage daily end-user issues Support and improve the communication strategy between stakeholders and engineering Help identify and extend third party data sources of information to drive competitive advantage Identify and help implement technology trends to help drive innovation. Enhance, design and document data collection processes to include information that is relevant for building analytic systems Ad-hoc analysis and presentation of results in a clear and accurate manner to assist in decision making Help select features, design and optimize solutions Capture, clarify and translate business requirements into development tasks Help process, cleanse, and verify the integrity of data used for analysis and insight Help define rules for automated anomaly detection and self-healing systems to enable constant monitoring of their performance Help educate the business to answer questions using appropriate techniques, and put data into context Collaborate with other technology teams and architects to define and develop cross-functional solutions and integrations Work with the Engineering team to help establish and reinforce disciplined software development processes and best-practices Work closely with the project manager to ensure smooth grooming, planning and retrospective ceremonies Work with Agile methodologies About you: You must be a great communicator, with the ability to explain concepts in layman’s terms You must be proactive, can-do attitude, concise, focused, economic You must have a healthy dose of common sense with great problem-solving skills You must be comfortable reaching out to stakeholders/end users to gather information You must be enthusiastic and willing to learn on the job You must be data oriented and a people person You must have willingness to deliver ground breaking, disruptive solutions in a fast-paced industry You must have attention to detail and ability to adhere to deliverable timelines You will drive total clarity across all parties You will have great interpersonal skills and ability to work effectively with peers from a diversity of backgrounds, in a respectful manner and environment It would be music to our ears if you also had: Experience with data visualization tools, such as Tableau, Power BI, Business Objects etc. Basic knowledge of query languages such as SQL, Hive, Pig, Spark or similar Knowledge of applied statistics skills, such as distributions, statistical testing, regression, etc. Music industry knowledge Why join us? Here at Warner Music Group we’re all about our people. We are one global company made up exclusively of knowledgeable, passionate, and creative people. It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and the people behind the music - at every stage of their career. We strive to set WMG apart by embracing a philosophy of innovation – it’s part of our company's DNA.  Consider a career at WMG and be a part of one of the most influential forces in culture today.  >>> Click on  Apply Now  to be taken to the application page. 

Bandcamp is looking for a clever, convivial individual to join our interdisciplinary, ultradedicated, unusually well-loved support team. You are a superb and compassionate communicator, obsessively detail oriented, and possess a strong desire to get to the bottom of how things work (or why they don’t). You are willing to spend the majority of your day crafting helpful messages because you, like us, believe that customer support is not a necessary evil, but rather a critical business function as powerful as any product feature. Indeed, you’re not looking for a traditional customer support role, you’re looking to learn, grow, and contribute in meaningful ways to a company whose mission you believe in. You will: Use your expert knowledge of the site to field email inquiries from an amazing (but not always 100% sober) customer base of artists, labels, and fans. Follow, review, and test new project developments to stay several steps ahead of potential support issues. Perform analyses on common problems to identify, report, and correct usability snags (and other surprises). Hone our help docs and internal processes with the objective of putting yourself out of a job reducing the support team’s load. About you: Your writing is clear, concise, empathetic and 99.9999% of the time typo-free. Your grammar is impeccable. Full stop. You are able to retain an enormous, ever-changing set of specific details, and live for the little blast of dopamine that comes from connecting the pieces. You are familiar enough with HTML/CSS/JavaScript to know when opening your browser’s page inspector will be especially illuminating. You live anywhere, but your workday overlaps with 9am-5pm PST for at least four hours. Extra credit: you are already a Bandcamp user (applicants with both Fan and Artist accounts are entitled to bonus points). How we work Our team is sprinkled throughout the world, with arms, cells, pods, what-have-yous in Oakland, Brooklyn, Montreal, British Columbia, the British Isles, Pittsburgh, Vermont, Paris, Melbourne, and Tokyo. We use a bunch of online collaboration tools to work together across time zones, and once a year we all get together in person for a week of trust falls and youthful misunderstandings (all ages welcome, no actual trust falls). We welcome/celebrate all manner of variance in ethnicity, race, culture, gender, and sexuality, and hope you’ll consider joining us! What we offer Work from anywhere. You can work for Bandcamp from wherever you want to be, so long as the wifi is strong and your schedule overlaps GMT-7 at least four hours each day. If you prefer a co-working space to your kitchen table we cover the cost, and you’re always welcome to work from one of our as-close-as-we-get-to-an-office offices in Oakland, Victoria, Brooklyn, and Raleigh. Generous vacation (as in, no set number of days). We’ll remind you to take some, if necessary. Family leave. We have common sense leave, so take what you need. If you’ve been at Bandcamp for a year, your leave is fully paid. Matched charitable donations. Health, vision, dental, 401k matching, and travel insurance, but these are country-specific, so let’s talk. >>> Click on Apply Now to be taken to the application page. 

why we're here Our  vision  is to be at the heart of every inspiring live experience in the world, by creating a powerful, collaborative environment where artists and technologists can bring their shared vision to life. With an established range of products, we are leading the market in building a software and hardware solution that designs, sequences and controls the most progressive live entertainment and experiences. Over the last year our products have been placed at the heart of the Grammys; the Brit Awards; touring the world with U2, Beyoncé and Lady Gaga; live events including Coachella and Glastonbury; theatre productions such as Frozen and Harry Potter; product launches for the likes of Nike and Apple; and a growing number of films and live TV broadcasts. We are a fast growing company who hire bright, creative, talented individuals across the world to push the boundaries of visual experiences and build lasting relationships with our community. We are delighted to have featured in the  Sunday Times Tech Tracker 2018 , listing Britain’s fastest growing tech companies See our showreel  demonstrating just some of the incredible work from disguise. why you're here This role is based out of our offices in Hong Kong. The Junior Support and Training Specialist is a crucial role in the support team. You will be at the forefront of first line support, helping a wide range of users to overcome software and hardware issues. You will be delivering training on a regular basis to clients of all abilities. We want you to be excited about technology and the live entertainment industry. We will invest in you and your ability to learn, pushing you to grow and expand in the role and the company. You will be surrounded by an experienced team that can help you develop and improve. Disguise is passionate about proving industry-leading support and training services across the world. what you are here to do Assist the Support team by monitoring and responding to incoming email and phone inquiries Interact with members of the team and clients via Slack, Service Cloud, email and phone to aid in support for all disguise product range. Deliver the Training program in conjunction with the Senior Support and Training Specialist. Contribute to updating the course syllabi in conjunction with the Global Training Manager Update and maintain internal documents. Prioritise incoming support cases, escalating critical cases. Aid other Support technicians with on-site support visits. Work with the Development & Q&A teams, feedback and logging of software issues. Assist the Sales/Support team with Demo setups and events/trade shows. what you need to know Qualifications, Skills & Experience required: Essential A working knowledge of current technical entertainment systems. A passport is essential and a drivers licence would be desirable. Experience in a client facing role. Mature, Collaborative, Responsible Self-motivated Passionate about technology Ability to remain calm under pressure Ability to shift gears quickly and easily Desirable Knowledge of disguise or experience of other media servers. Entertainment or music industry background. An ability to work and communicate clearly within a small, nimble team. A strong interest in 3D visualisation, projection systems. Experience with public speaking and conducting/delivering training. Experience with CRM tools such as SalesForce. An interest in the wider live events and entertainment industry. Attention to detail with emphasis on logging processes and capturing data. Additional language skills >>> Click on Apply Now to be taken to the application page.

About BMAT BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. The company started with an idea – to index all the music in the world – and a mission – to better the music eco-system – and a team of nerds eager to learn how to build a successful business. Today the company has grown to more than a hundred people - spread across Barcelona, Buenos Aires, Lima, São Paulo, London, Paris, Oslo, Tel-Aviv, Johannesburg, Singapore, Tokyo and Seoul - that team up to deliver daily 1 million identifications and 3 billion matches to our partners from all over the music industry. Our Culture We love music. It makes our lives a zillion times better. And we want to give something back to her (yes, to us music is a lady). Make her life easier and her future brighter. We apply our scientific, data-infused brains to tell everyone what music has been played – so that creators get the recognition they deserve. We hear everything everywhere and tell everyone who wants to know. ‘What plays around will come back around’ we say. We believe by helping this happen we can make a positive change in the music ecosystem and enjoy talent for another million years. We are a team of pretty decent people who enjoy working with each other. We’re open-minded and well-traveled, coming from all parts of the world. We like coffee, tea, chai, and mate all the same. We’ve got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for technology and Barcelona as a backdrop has proven to make a good combination. We say there is a BMAT touch. We believe it has to do with being passionate, obsessive, nice, generous, honest, self-motivated, entrepreneurial, intrepid, crazy, extraordinary, creative, agile, human, friendly, smart, witty, talented, naive, optimistic, surprising, sensual, and nerdy, but not very hipster (unfortunately). What You Will Be Doing As part of the engineering team, you will work side by side with the operations team in order to offer the best user experience to our clients and develop creative solutions to satisfy their business needs. Participate in the design and planning of a brand new platform to deal with ownership metadata of millions of sound recordings. Code, test, document and maintain the platform. All About You Proficiency in Python (Proven experience) Have worked with open source web application frameworks such as Django or Flask and relational databases (PostgreSQL) Linux and git experience Experience with software design life cycle and best practices (Code Reviews, Testing) Enthusiasm, initiative, commitment, with the ability to learn independently  Bonus Track Experience designing and developing RESTful APIs Experience with Docker Experience with non-relational databases: Mongo, Elasticsearch Experience with AWS Have interest in front-end development Education Bachelor´s degree in Computer Science, Telecom Engineering, Audio Visual Engineering or similar Languages Fluency in English and Spanish You Can Enjoy Full-time position Flexibility on working hours and home office Free coffee, fruits and language classes Snacks, beers and jam sessions on Friday afternoons Becoming part of a diverse and multicultural team based in Barcelona obsessed with bettering the music industry Diverse perspectives bring about challenges and drive innovation, and innovation is kind of our thing. Our open-minded and flexible culture organically fosters this diversity. We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life. Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense and time-zones - but we all have one common goal: Making the music world a better place. With equal opportunities for everyone, BMAT is a pretty nice place to work.    >>> Click on Apply Now to be taken to the application page. 

We are music and tech fans hailing from all over the globe, working to make Deezer the most personal music streaming service. From data scientists to tech experts, artists & labels specialists to marketers, and even in-house music editors, our team is spreading the love for music to over 180 countries. Supporting local and international artists and bringing them closer to their fans is our mission - we believe music is about diversity, multiculturalism and togetherness. Ready to join the team? We're all ears. What you will do? Identifying, verifying, correcting homonyms artists and artist discographies. Curate key metadata in the music catalog. Work closely with the local and global Editorial, Catalog, Acquisition and Artist Marketing teams. Continuously improve processes, tools, and documentation regarding curating metadata. Create regular reports. This is a working student position (20 hours / week). Qualifications What we are looking for: Must be fluent in English and German. Another language is a plus. Experience in the music industry will be highly valued. Deep knowledge of the local music culture and passion for popular German music from contemporary pop to traditional genres. Understanding of metadata and technology, especially when it comes to music. Comfortable working in a technical environment and ability to communicate complex ideas with clarity. Additional Information Life @ Deezer Depending on the country you’ll be working in, you will find several of the following perks:  - Start-up philosophy - Highly motivated and product-focused people ready to drive innovation - Opportunities to share your love for music (in-house bands, gigs, piano, guitars…) - Hackathons & meetups - Friday drinks, summer and winter parties  - A stocked kitchen with free drinks and snacks - Areas to relax and collaborate with beanbags and table football - An ‘at home’ vibe, with great outdoor spaces - Gym access at Deezer HQ with lunch-time yoga, pilates and boxing classes If you feel like this is the right opportunity for you, press play! We are an equal opportunity employer.  >>> Click on Apply Now to be taken to the application page.