We’re an international marketplace scale-up, changing the game in live music, youth culture and travel. Having closed out $100M in funding to date, we are seeking a Global Technical Support Lead.
Our marketplace continues to grow rapidly on both sides of the Atlantic with a unique membership model. Our travel business is already the market leader across North America and has allowed us to tap into an increasingly larger share of an $800m market.
With 35,000 active ambassadors globally, we have already mastered our craft as the world leader in word-of-mouth sales & marketing. Our white label solution enables festival and concert giants such as Live Nation and Universal Music group, to revolutionise fan interaction and convert their fans into their strongest sales channel.
We’re scaling quickly and boast very high talent satisfaction scores (average survey responses are 9/10) which we put down to our innovative culture focused entirely on self...
Oct 08, 2020
Full time
We’re an international marketplace scale-up, changing the game in live music, youth culture and travel. Having closed out $100M in funding to date, we are seeking a Global Technical Support Lead.
Our marketplace continues to grow rapidly on both sides of the Atlantic with a unique membership model. Our travel business is already the market leader across North America and has allowed us to tap into an increasingly larger share of an $800m market.
With 35,000 active ambassadors globally, we have already mastered our craft as the world leader in word-of-mouth sales & marketing. Our white label solution enables festival and concert giants such as Live Nation and Universal Music group, to revolutionise fan interaction and convert their fans into their strongest sales channel.
We’re scaling quickly and boast very high talent satisfaction scores (average survey responses are 9/10) which we put down to our innovative culture focused entirely on self...
Your mission
The IT Applications Team at Ableton is looking for an Atlassian Solution Architect to grow our capacity and expertise for tools like Confluence, Jira, Trello, Bitbucket and others. As a team we help our colleagues around the world to make the most out of the Apps they use in their daily work. We seek to understand how tools can make teams be more productive and build them accordingly. Your work will focus on maintaining, supporting and enhancing our Atlassian Tools. You will be part of a cross functional team that covers a wide range of tools and technologies beyond Atlassian.
Your responsibilities
You provide 1st and 2nd level support for Atlassian-related issues
You plan and design trainings for our colleagues to master the tools
You engage in designing and driving enhancements to our Atlassian tool stack
You stay up to date in the Atlassian product world and community (introduce/evaluate new tools and best practices, organize user group...
Oct 06, 2020
Full time
Your mission
The IT Applications Team at Ableton is looking for an Atlassian Solution Architect to grow our capacity and expertise for tools like Confluence, Jira, Trello, Bitbucket and others. As a team we help our colleagues around the world to make the most out of the Apps they use in their daily work. We seek to understand how tools can make teams be more productive and build them accordingly. Your work will focus on maintaining, supporting and enhancing our Atlassian Tools. You will be part of a cross functional team that covers a wide range of tools and technologies beyond Atlassian.
Your responsibilities
You provide 1st and 2nd level support for Atlassian-related issues
You plan and design trainings for our colleagues to master the tools
You engage in designing and driving enhancements to our Atlassian tool stack
You stay up to date in the Atlassian product world and community (introduce/evaluate new tools and best practices, organize user group...
