Resident Advisor
Remote (Tokyo)
About RA Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The site's audience of over 7 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA-branded events at venues and festivals worldwide, original films and a weekly mix series that has run for 20 years. Purpose of the role Following RA’s soft launch in Japan, we’re looking forward to offering our full list of services to the Japanese electronic music community soon. This entry-level position, based in Tokyo, will support our Support team locally and globally to help maintain RA’s industry-leading service levels. Playing a vital part in the daily operations of one of RA’s most dynamic teams, the Platform Support Advisor will be responsible for day-to-day promoter and customer support and administration. Key responsibilities Deal with customer ticketing...