Universal Music Group
New York, NY, USA
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. How you’ll LEAD: As a Tech Support Analyst on UMG’s Global Service Desk, you will be the first line of support for employees across the organization, ensuring that every user receives timely, professional, and reliable technical assistance. You will help maintain trust in UMG’s technology ecosystem by resolving issues efficiently, documenting your work with accuracy, and escalating when necessary to keep operations flowing. Your leadership shows...