Sony Music Entertainment UK
London, UK
As a Desktop Support Analyst, you'll play a key role in enabling Sony Music employees to do their best work every day. You'll provide first-class technical support to users across the business, both in person and remotely, while helping to maintain and enhance our global technology environment.
This is a hands-on role that combines user support, troubleshooting, hardware deployment, and project work, offering the opportunity to work with a broad range of technologies while collaborating with colleagues across our global organisation. If you're passionate about technology, enjoy solving problems, and thrive in a fast-paced, customer-focused environment, we'd love to hear from you.
What you'll do
Serve as a key point of contact for technical support, representing the Service Desk.
Deliver exceptional support to employees, ensuring a positive and professional user experience.
Diagnose and resolve hardware, software, and connectivity issues across a range of devices and...