ppluk
London, UK
Member Operations Specialist x 3 Permanent, Full Time (Hybrid working role, between remote and office based - 3 days minimum in the London office) About the Team PPL’s Member Services team manages the enquiries of our membership across both performer and recording rightsholder categories. Their work is split into three streams, Record Company Services, Performer Relations & Development, and Contact & Support. Our Member Services team is passionate about music and works to help ensure all our members’ accounts are up to date so they are able to collect the royalties they are owed when their music is played on radio, TV, online and in public. What you’ll be doing: To provide excellent front line customer service, transactional excellence in support and administration duties to our performer and record company members, in order to maximize their revenue and maintain retention, contributing towards the company and departments objectives....