3 jobs found in indonesia

Main Missions Ensure contract renewal for our existing accounts Ensure customer satisfaction, engagement, and success Within the Label and Artists Solutions team, you will be responsible for a portfolio of strategic clients and define with your manager the best solutions to maximize client satisfactions and services execution.  As the clients’ point of contact, you will be responsible for: Delivering flawless service, and ensuring cross-functional collaboration of teams: Operational support (within internal team) Marketing optimization (with Editorial and Marketing Partnership teams) Proactively providing the best strategic support (go-to-market strategies, quarterly business reviews, providing insights, etc.)  with the use of digital distribution knowledge Fully comprehending the client needs and identify potential services to upsell Participating in year-on-year development of customer’s revenue and gross margin through analyzing data from the dashboard and...

Office Management  Manage the relationship with vendors/ suppliers and external service providers i.e. telco operator, internet provider, cleaning services, etc  Work alongside with Finance in maintaining a budget for office expenses.  Handle procurement or purchase request from internal/external stakeholders  Respond to emergency situations or other urgent issues involving the facility  General administration duties including maintaining of copier machine and other office equipment etc repair and maintenance for office equipment  Maintain and replenish of pantry and stationeries control  Liaison with Travel Agent, Airlines and Hotel Reps. for Corporate rates  Assist in arrangement for hotel reservations for events, meetings etc  Travel and visa arrangement for Indonesia office; assist and handling of visas for local and region request  Postage / mail handling, courier service arrangement  Liaison with the landlord on structural...

Daily video optimization/analyzation support for producers including maximizing watch time hours, platform engagement, audience growth, monetization growth, and community interaction, etc. Elaboration of Business Reviews, Optimization Plan, Channel Audit, Analysis, and support Sales team in potential acquisition targets Educate and on-boarded the producers on product knowledge such as YouTube analytics, YouTube Policies and Copyrights, etc. Implement strategies and Best Practices for artists’ and labels’ channels across video platforms. Work closely with Video Rights and Distribution Team to analyse clients' concerns to solve complex support problems by troubleshooting and investigating client and product, prioritizing and escalating issue reports through JIRA. Work closely with Head of Distribution and Regional Head of Video in order to improve client relationships and ensure the execution of the local strategy through the respect of internal process. Qualifications 2...