SoundCloud

As the world’s largest music and audio platform, SoundCloud lets people discover and enjoy the greatest selection of music from the most diverse creator community on earth. Since launching in 2008, the platform has become renowned for its unique content and features, including the ability to share music and connect directly with artists, as well as unearth breakthrough tracks, raw demos, podcasts and more. This is made possible by an open platform that directly connects creators and their fans across the globe. Music and audio creators use SoundCloud to both share and monetise their content with a global audience, as well as receive detailed stats and feedback from the SoundCloud community.

SoundCloud Los Angeles, CA, USA
Mar 30, 2020
Temporary
What's next in music happens on SoundCloud first. As the world’s largest audio platform, SoundCloud is powered by a connected community of creators, listeners and curators who share, discover and influence what’s new, now and next in music and audio. The Repost Content Operations team works with creators as well as our internal teams to support and scale our distribution and monetization efforts. We’re currently seeking a Content Operations Specialist on a fixed term 6-month contract. Responsibilities: Manage the allocation and resolution of support inquiries from our growing client-base in a timely manner. Assist the Repost Content Ops team in the accurate and time-sensitive delivery as well as the quality control of assets and metadata submitted by artists. Facilitate the prompt resolution of rights-related issues (copyright conflicts within our partners’ content management systems, user disputes, rights assertions, etc.). Work closely with internal teams and stakeholders, communicating issues and roadblocks pertaining to department projects and procedures. Qualifications Ideally 1-2 years experience at a distributor, record label, or multi-channel network. The role will have heavy focus on customer service and interacting with clients and artists.  Experience with a customer service ticketing system such as Intercom / Zendesk is highly desirable. Proven organizational skills with the ability to multitask in a high paced, team-oriented environment. Keen eye and ear for audio and video content. Outstanding written and verbal communication skills as you will be working with a global team; impeccable follow-up and follow-through capabilities. Strong data entry, research, G Suite and Microsoft Excel skills. Well-organized and attentive to detail. Great attitude, incredible passion and enthusiasm for people, technology and process. Must be located in Los Angeles. Diversity at SoundCloud: SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us build a social platform and global community where anyone can create, discover, and share sounds. We acknowledge the challenges in our industry, and strive to develop an inclusive culture where everyone can contribute. >>> Click on Apply Now to be taken to the application page. 
SoundCloud New York, NY, USA
Mar 15, 2020
Full time
What's next in music is first on SoundCloud. As the world’s largest open audio platform, SoundCloud is powered by a connected community of creators, listeners and curators who share, discover and influence what’s new, now and next in music and audio. Our recruiting team works with hiring teams to attract and retain the very best talent for SoundCloud. We’re are now looking for a Recruiting Coordinator to join our team in New York to deliver a stellar candidate experience from start to finish with scheduling, greeting candidates, to helping our team to close top talent. About the role You will play a key role in helping our Recruiters drive hiring at SoundCloud. You will own scheduling for the recruiters and hiring teams. Working across the whole organisation, you will:  Coordinate the schedules of interview teams and candidates and be the point of contact for onsite interviews Work and support the team on recruiting related projects Help improve our processes and resolve bottlenecks to drive an excellent hiring process Support our team with running and analyzing recruiting metrics. About you You’re an expert of multitasking; an orchestrator of other people’s schedules. With your experience in coordinating, you already know how to juggle the demands of recruiters, interview teams and candidate’s availability to bring together harmony and composure in a symphony of scheduling success.  You’re somebody who enjoys detailed planning of events and are also just as comfortable jumping in to get your hands dirty. In this role you’ll have the opportunity to develop yourself, learn more about recruiting and about SoundCloud. If you’re up for this challenge, we’d love to hear from you! This is a 12 month contract with opportunity for extension based on the company and team need. About Us: We’re international! We operate in the US, Berlin and London and all of our communication is in English.  We have a flexible, friendly and inclusive office environment in Union Square  Our environment is a learning one, with specific focus on development, including a professional development allowance. Interested in a gym membership, photography course or book? We have a Creativity and wellness benefit! Lunch twice a week, plus countless snacks and goodies! Diversity at SoundCloud: “SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us build a social platform and global community where anyone can create, discover, and share sounds. We acknowledge the challenges in our industry, and strive to develop an inclusive culture where everyone can contribute”. >>> Click on Apply Now to be taken to the application page. 
SoundCloud London, UK
Feb 28, 2020
Full time
What's next in music happens on SoundCloud first. As the world’s largest open audio platform, SoundCloud is powered by a connected community of creators, listeners and curators who share, discover and influence what’s new, now and next in music and audio.We reach hundreds of millions of listeners globally every month, many of whom listen on mobile.  We're looking for an  Artist Relations Manager  with responsibility to develop and maintain relationships with priority SoundCloud artists and grow their use and understanding of the SoundCloud platform. You will provide key insights into artist needs on the platform, with a focus on expanding SoundCloud's relationships with the music industry. You will also serve as an evangelist for SoundCloud and work across internal teams.  The ideal candidate will be a clear, confident communicator with deep music industry knowledge and experience working directly with the Creator community.  Key Responsibilities:  Day-to-day management of designated key artist and manager relationships, at all levels.  Representing SoundCloud to the artist and management community through meetings, check-ins and updates on a regular basis.  Responsibility for communicating how the creative community can best use SoundCloud to grow their career, engage with and grow their fanbase, and monetize on the platform.  Problem solving for members of our artist community.  Working cross-functionally with Creator, Label Relations, Brand Revenue, Marketing, PR, and other teams within SoundCloud to represent the voice of the creator community.  Using data and industry knowledge, work to identify artists for further engagement and for inclusion in SoundCloud Premier  Managing all aspects of relationships with a designated cohort of artists who are part of SoundCloud Premier.  Working closely with Marketing and Content Strategy teams to identify and develop new opportunities to surface creators in outbound consumer and brand marketing/franchises.  Requirements:  At minimum five (5) years experience in artist management, label product management, artist relations, and/or artist marketing Deep knowledge of current music, digital and industry trends, and are a passionate SoundCloud user  Digitally savvy, with a passion for new technology and an ability to think creatively about artist needs.  You’re a confident and personable self-starter.  You can easily carry conversations with industry leaders  Superior attention to detail and strong organizational skills.  Ability to manage multiple priorities simultaneously, within tight deadlines.  Ability to effectively communicate with all levels of management.  Exceptional written/verbal communication skills and interpersonal/team skills.  You are able to work under pressure in a fast-paced, rapidly changing environment, across various time zones Diversity at SoundCloud SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us build a social platform and global community where anyone can create, discover, and share sounds. We acknowledge the challenges in our industry, and strive to develop an inclusive culture where everyone can contribute. >>> Click on Apply Now to be taken to the application page. 
SoundCloud Los Angeles, CA, USA
Feb 28, 2020
Full time
What's next in music happens on SoundCloud first. As the world’s largest open audio platform, SoundCloud is powered by a connected community of creators, listeners and curators who share, discover and influence what’s new, now and next in music and audio.We reach hundreds of millions of listeners globally every month, many of whom listen on mobile.  We are looking for hungry, ambitious, and talented individuals looking to take on an exciting challenge and join one of the highest-performing sales teams in the music industry. SoundClouds Talent Team is a critical component of our sales model. In this role, you will: Join one of the highest-performing sales teams in the business. Challenge yourself and have a lot of fun with amazing colleagues. Develop a deep understanding of the Music industry and SoundClouds products. SoundClouds Talent Team is responsible for driving enormous growth in the business. We pride ourselves on setting high goals and have a ton of fun achieving them together. We take pride in our culture greatly, and only invite optimistic, talented, and motivated people to join our team. The Role: Handle top of funnel (priority) leads and reach outs Collaborate with Head of Talent and Sales Ops to come up with new processes to optimize lead generation and flow of talent into Creator Services Work with label services on executing release campaigns Do discovery & qualification with our current customers & prospects to better understand how they’re using and gaining value from SoundCloud Be a key component in ensuring we have accurate data via crm management to drive the strategy for our future growth Use a variety of methods (Email, phone, social media) to engage prospects, users and decision makers Generate new business opportunities to fuel SoundCloud growth. Have the autonomy to operate beyond your role and help the team continuously improve and optimize our process, training, use of technology, and any other aspects of our business. About You: 2-3+ years experience in a sales role (preferably music or Saas platform experience) Enjoy working in a collaboratively competitive environment. Make others around you better while achieving your own goals. Deep understanding of sales tactics and client relations Be coachable (don’t just do what we say, but rather be self-aware and reflective, and digest feedback critically and adapt to overcome challenges). Be friendly, enthusiastic and demonstrate empathy and thoughtfulness in your professional communication. To REALLY stand out, you have experience in: Entrepreneurship The music industry Diversity at SoundCloud SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us build a social platform and global community where anyone can create, discover, and share sounds. We acknowledge the challenges in our industry, and strive to develop an inclusive culture where everyone can contribute. >>> Click on Apply Now to be taken to the application page.