ppluk
London, UK
Training & QA Coordinator Department: Member Services Location: London / Soho, London (Hybrid – minimum 3 days in office) Contract: Permanent, full time About the Team PPL’s Member Services team supports performers and recording rightsholders, helping ensure their accounts, repertoire and payments are managed accurately so they can collect the royalties they are owed when their recorded music is played. Within Member Services, the Training & Quality Assurance function plays an important role in building team capability, embedding consistent ways of working and supporting a high-quality service experience for members. What you’ll be doing We’re looking for a highly organised and proactive Training & QA Coordinator to provide vital support across training, quality assurance and service improvement activity within Member Services. Reporting to the Training & QA Manager, you’ll help coordinate training programmes, maintain accurate...