Sony Music

  • London, UK

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 60 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship. Sony Music Entertainment is a member of the Sony family of global companies.

Oct 03, 2022
Full time
Sony Music London, UK
Ticketing Administrator at Sony Music Entertainment UK London, England As a Ticketing Administrator you’ll play a key role in the delivery of the extensive Raymond Gubbay Ltd. event portfolio with occasional support required across neighbouring business units such as Backyard Cinema.  Read more about Raymond Gubbay  here .  What you'll do: Maximise ticket sales by proactively managing ticket availability – regularly updating and liaising with the operational team and venue partners. Respond to queries from customers, venues or agents, and monitor and report on customer feedback via venues and email. Some direct customer service via phone may be required from time to time. Report on ticket sales daily including complex manifest management across multiple agencies and venue Box Offices. Generating scheduled reports for internal and external stakeholders. Assist with reporting on...
Oct 03, 2022
Full time
Sony Music London, UK
Marketing Coordinator - Raymond Gubbay at Sony Music Entertainment UK London, England Raymond Gubbay Ltd (RGL) is a division of Sony Music Entertainment and widely recognised as being at the forefront of entertainment promotion both in the UK and internationally.  We are looking for a marketing coordinator to come and join our team to support across marketing activities for our hugely popular Light Trails. In this role you will play an active, integral part in supporting the marketing department’s many and varied activities such as concerts, tours and one-off events. Following the expansion of our business, we are excited to bring a new marketing coordinator on board to be part of the journey at this exciting time in RGL’s development. Given the nature of the events industry, some of this role will require out of hours work. What you'll do: You will work alongside members of the marketing team to help deliver effective...
Oct 03, 2022
Full time
Sony Music London, UK
Customer Service Manager - fixed term contract at Sony Music Entertainment UK London, England As Customer Service Manager you will be responsible for the management of omni-channel customer support across the extensive Raymond Gubbay Ltd. event portfolio. This role will manage budget and staffing to ensure the delivery of the highest level of customer service. This role is a 6 month fixed term contract. Read more about Raymond Gubbay  here .  What you'll do: Respond to queries from customers, venues and agents, whilst monitoring and reporting on customer feedback via venues and email. Direct customer service via phone required. On-boarding and training Customer Service Assistants and Representatives Reviewing and adhering to internal Service Level Agreements and targets and generating scheduled reports for internal and external stakeholders. Reviewing budget & staffing plans and flexing up or down as required to...
Sep 12, 2022
Full time
Sony Music London, UK
Somethin’ Else are looking for a number of Podcast and Radio Producers to come and join the Music and Entertainment Team. We are looking for exceptional audio producers who will work across our premium audio content.  In these roles, you will lead one or more of our audio shows to commercial and critical success, be it a Somethin’ Else original, a branded or client podcast or a music entertainment show for the BBC. You will develop quickly as you help us in our mission to become a global premium audio network. We are open and encouraging of applications from the broadest range possible, we have a wide range of content to work across so please let us know in your application the type of content you have experience with and where you excel. We are recruiting a number of different roles and no single role will cover every genre. If you have digital audio production experience across any of the following then we definitely want to hear from you:...