Roland Corporation is a leading manufacturer and distributor of electronic musical instruments, including keyboards and synthesizers, guitar products, electronic percussion, digital recording equipment, amplifiers, and audio processing devices. With over 40 years of innovation that continues to shape the sound of modern music, Roland sets the standards in music technology for the world to follow.

Roland Swansea, UK
Mar 15, 2020
Full time
Job Title:  Customer Support Administrator Job Type:  Permanent Based:  Swansea Reports to:  Area Manager The Company: Roland (UK) Ltd. Roland is a world leader in the design, manufacture and distribution of electronic musical instruments including; keyboards & synthesisers, guitar products, electronic percussion kits, digital recording equipment, amplifiers and audio processing devices. The Position: The person we are looking for will; provide first class customer service and administration support, to internal and external customers, always putting the customer first. To display a positive attitude at all times and strive to use all feedback, as a benefit, to better and develop the department and organisation. KEY DUTIES: Answering telephone calls and responding to written requests from customers wishing to have products repaired/returned. All e-mails should be responded to within 24 working hours. Working with customer to...