It doesn’t matter who you are, where you come from, what you look like, or what music you love – ​at Spotify you’ll be​ part of a band that reimagines the entertainment industry and unlocks the potential of human creativity.

Our open, collaborative work environment, thriving social community, and innovative, audacious brand gives you the opportunity to drive your own development and to find your inner rock star. If you bring your passion, your sincerity, your whole self to work, we’re certain that together, we can make beautiful music.

Spotify London, UK
May 20, 2019
Full time
Spotify’s Internal IT team provides support to employees worldwide. The team is responsible for the first line technical support, both on location and remotely. Spotify is currently searching for an IT Technician in London to give the Internal IT team the boost it needs to scale its service with the growth of the company. The Spotify desktop environment is a combination of macOS, Windows and Linux, with a heavy focus on macOS. Our employees work on both iOS and Android phones. We make great use of web-based services and our infrastructure is quite unique; you will have the opportunity to work with new and interesting technologies. What you’ll do Act as one of the IT Support representatives for Spotify offices in the European region. Work close with IT teams in other regions, keeping daily contact to make sure strategy and alignment remain on a global scale within the IT Support area. Give personal and remote support on hardware and software problems to fellow Spotify employees. Administration of IT systems such as email and centralised user management. Make sure printers, meeting room technology and other IT related equipment is functioning for all employees. Who you are You have experience in supporting macOS and Windows based systems and love to give personal, customer focused support to help people solve technical problems. You have some knowledge of client and software deployment. You have some experience of using terminal. You articulate yourself well in English, vocally and in writing. You are a curious person and a fast learner. You enjoy diving into new technologies and tools. You are an analytical troubleshooter. You may not have the answer, but you know how to find it. You are a team player that actively collaborates with people around you, and in other locations, to find solutions to problems. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of changing the way the world listens to music. Spotify is a global company with employees from all over the world. For this reason, please make sure all your applications documents are submitted in English.
Spotify London, UK
May 20, 2019
Full time
As a Staff Engineer, you will architect, design, develop, deploy and operate features that are used by millions of users. You‘ll be the technical leader for a department, contributing hands-on in a team, while leading technical projects spanning multiple teams. We are looking for someone who can drive development and delivery, build sound architecture and foster best practices when it comes to web development, as well as mentor other engineers to grow. What we are looking for Have proven experience as a technical leader for a team/department. Have extensive experience working hands-on as a Software Engineer in an agile environment. Have domain experience in e-commerce / marketing/ personalised targeting, real-time optimisation, and measurement capabilities Have experience building platforms. Have experience in mentoring and supporting peers and engineering teams.   Knowledge in how to write distributed, high-volume services. Experienced with deploying and operating services on Linux. Have a deep understanding of system design, data structures, and algorithms and understand how to apply them to design pragmatic solutions. Care about quality and you know what it means to ship high quality code. You have experience in identifying, debugging and resolving complex production issues What you’ll do Design, develop and deploy backend services with a focus on high availability, low latency and scalability Build and operate infrastructure, toolset and deployment pipelines Collaborate closely with other engineers and become a valued member of an autonomous, cross-functional team Take operational responsibility for the services that are owned by your team, potentially including taking part in an on-call rotation Work in an environment that supports your individual growth Continuously improve our product by innovating on the service through the usage of A/B tests. Find ways to spread learning and knowledge sharing across the organization, leveling up our engineering practices. Be a department-level expert in a particular area or tribe-level go-to person for solving problems in your domain of expertise. Contribute to the vision and long-term strategy in your domain of expertise. Who you are You are comfortable with a wide range of technologies You are interested in keeping up with current best practices in your areas of expertise You are experienced working with modern infrastructure and tools You are comfortable running your software in Linux environments You know and care about sound engineering practices like continuous delivery, defensive programming and automated testing You’re familiar with designing and building distributed and scalable systems and enjoy seeing millions of users running your code You have a good understanding of data structures and algorithms, and understand how to apply them to design pragmatic solutions We strongly believe that diversity of experience, perspectives, and background will lead to a better workplace for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of changing the way the world listens to music.
Spotify London, UK
May 20, 2019
Full time
Spotify’s main mobile development tribe is expanding to our London office & is looking for an iOS Staff Engineer.As a Staff Engineer,you will architect, design,develop,deploy & operate apps that are used by millions of users.You‘ll be a technical leader contributing hands on in a team,while leading technical projects spanning multiple teams.You will be driving development and delivery,building sound architecture, mentoring & fostering best practices in mobile. What you’ll do: Be a leader of the Spotify-wide mobile developer community driving and influencing our architecture across the company. Drive best engineering practices within your team(s) and define and teach these. Work hands on in a team. Contribute to the vision and long-term strategy in your domain of expertise. Be a department-level expert in a particular area or tribe-level go-to person for solving problems in your domain of expertise. Mentor other engineers. Find ways to spread learning and knowledge sharing across the organization, levelling up our engineering practices. Facilitate collaboration between engineers, product owners, and designers. Be part of and accountable for the tribe Technical Steering Group together with other staff engineers working in the tribe, driving technical practices and roadmap for the tribe. Be part of the Podcast and Talk Formats product area leadership team and driver the technical direction for the product area. We believe you: Have proven experience as a technical leader for a team/department. Believe in servant leadership and include other engineers in your decision making Have led technical projects spanning over multiple teams. Have extensive experience working hands-on as a Software Engineer in an agile environment. Posses a deep understanding of the product and business goals which you can translate into tech. Have experience in mentoring and supporting peers and engineering teams, fostering best engineering practises. You actively invest in your technical skills and leadership abilities You have several years of working experience as a Software Engineer with Objective-C/ C++  and Swift Hold a Computer Science background with deep understanding of system design, data structures and algorithms and understand how to apply them to design pragmatic solutions. Take initiative in building and shipping high quality codeYou have experience in identifying, debugging and resolving complex production issues.
Spotify London, UK
May 20, 2019
Full time
At Spotify, we’re focused on providing the right music for every moment. We’ve connected millions of people to their favorite songs and created a service that people use to discover and share music they love. The fast-moving, high-impact Premium team at Spotify is responsible for converting free Spotify users to our paid tier Spotify Premium, which provides the world’s best music experience on all platforms. We’re looking for a highly motivated talent to join our Premium team to drive our conversion efforts in the recently launched MEA markets. The role will be based in either our London or Dubai office with frequent travel to the other location and to the MEA markets. As a key member of the Premium team, your mission will be to plan and execute a conversion plan for MEA with the goal of driving paid subscriber growth and retention. What you’ll do Understand the customer, the Premium portfolio, industry, and behaviours in MEA markets, and based on that identify, recommend, and execute crucial elements needed to realise subscriber profitability, retention and growth Drive the idea generation and lead execution for campaigns in the region, A/B-tests, price promotions, local landing pages and upgrade flow optimizations – from brainstorming to launched campaigns and post analysis Plan and execute local programs and campaigns. This includes working with designers, copywriters and data analysts to create compelling marketing assets; operating CMS and CRM tools to ship e-mails, push notifications and in-client communications; and coordinating other teams involved in campaign execution like payments, web and performance marketing Drive research and insights for Premium enhancements in the region. And collect and analyze data on the user, checkout flows and marketing asset performance for insights about conversion improvement opportunities Work closely with other teams in the region (eg. Consumer marketing, PR, Content, Label relations) to ensure that we maximise retention and growth opportunities across all the business levers that we have at our disposal You will be an important member of the Premium team and work closely with the rest of the global Premium team in executing Premium growth and retention initiatives Who you are You have a total of approximately 7-9 years relevant professional experience with both experience working in a rigorous and analytical environment and at least 2+ years professional experience in online consumer business, probably in e-commerce, online media or at a mobile start-up You speak English and Arabic fluently and have good knowledge and insights into the MEA consumer online market You have managed online marketing campaigns before and are comfortable rolling up your sleeves to executing things yourself (programming e-mails, pulling queries or Photoshop image tweaks). You are knowledgeable of the required tools and skills (Google analytics, basic HTML editing, e-mail management, Photoshop, etc), and if not, you’re an eager and fast learner You have a strategic mind and can derive insights, recommendations and action plans from qualitative market trends, consumer feedback and large data sets You have a proven track record of leading and executing complex projects independently and in getting things done in a larger organisation where you have dependencies on other teams You are also opportunistic and scrappy and can capture and execute opportunities as they arise, even under very tight deadlines You have a strong personality, are self-motivated and driven, and are comfortable working remotely from other team members and senior leaders, but even so manage to stay in sync by being an excellent communicator You hold a Bachelor’s Degree or a similar degree
Spotify London, UK
May 20, 2019
Full time
Spotify Premium is looking for a Group Product Manager to join the Premium Mission, Iron Bank tribe. Our tribe is responsible for Spotify’s Premium product focussing on areas as diverse as rolling out new payment methods in new markets, optimizing our checkout flow, building marketing capabilities to sell our product portfolio and exploring entirely new value propositions and partnerships such as Hulu and Showtime. What you’ll do In this role you will be responsible for developing and driving the vision and strategy within our Conversion Product Area. You will be building and leading a team of highly talented Product Managers, Senior Product Managers and Associate Product Managers and you will have direct impact on one of the world’s largest subscription payments platforms. We are expecting you to help us take this incredible business to the next level. You will be: Developing end to end product vision and strategy for the Conversion space in collaboration with key stakeholders Building and managing a team consisting of at least two Product Managers, who in turn lead the product development of their respective full stack team. Accountable for a clear set of business metrics A key part of the tribe’s leadership and product leadership teams Expected to own and drive cross tribe product initiatives from time to time. Working in close collaboration with a tech, design and product insights counterpart to lead and grow your Product Area. Who you are You have experience from successful delivery of high quality consumer experiences. You have deep understanding of online marketplaces and the online commerce space in general You have experience of Online Marketing and Marketing platforms You have experience of hiring, coaching and growing high-performing teams of product managers. You have a few years experience as a people manager. You are self motivated with a strong focus on delivery of user value. You are driven, but with a collaborative mindset. “You don’t win unless your team wins”. You are well organized with great attention to detail. You are a “do-er”, willing to work hands-on including stepping in to work directly with a development team in a product role if needed. You are highly capable of formulating and communicating bold and far-reaching product vision and strategy, whether it be to your team or to senior stakeholders. You have strong influencing skills and can adroitly navigate a complex and matrixed organisation You are open to travel You are an excellent communicator in English, whether it be in words or in writing.
Spotify London, UK
May 20, 2019
Full time
At Spotify, we’re focused on providing the right music for every moment. We’ve connected millions of people to their favorite songs and created a service that people use to discover and share music they love. The fast-moving, high-impact Conversion team at Spotify is responsible for converting free Spotify users to our paid tier Spotify Premium, which provides the world’s best music experience on all platforms. We now seek an outstanding candidate to join the International Conversion team as a Growth/Conversion Manager to support our local efforts to grow the subscriber base, with a focus on Europe. The role will be based in our London office. The team is part of the bigger Premium Subscriptions Department, with the mission to bring Spotify Premium to more users across the globe. Your mission will be to support the International Conversion team in common regional projects and in executing the conversion plan for Europe, with the goal of driving paid subscriber growth. What you’ll do Be part of the idea generation and support execution for campaigns in Europe, A/B-tests, price promotions, local landing pages and upgrade flows – from brainstorming to planning, briefing, asset creation, asset trafficking throughout owned channels (email, in-app notifications, etc) campaign analysis and overall project management Work with designers, copywriters, and data analysts to create compelling marketing assets for our internal audio and banner channels, email, push notifications and in-client product marketing Collect and analyze campaign and user data from our regional campaigns to evaluate campaign performance at a local level in order to elaborate campaign, media and asset improvement opportunities across Europe Scope A/B tests for our campaigns, upsell assets, landing pages and funnel flows, and work with team members to implement these tests across regional channels to improve conversion Support in user research projects and lead integration of these learnings into campaigns and tests Who you are You have 4-5 years of working experience with at least 2 years of relevant industry experience in an online consumer business, probably in e-commerce, online media or at a mobile start-up You have worked on online marketing campaigns and with CRM before and are comfortable with rolling up your sleeves and executing things yourself, no matter if it’s programming an e-mail, pulling some queries or quickly adjusting an image in Photoshop You are very comfortable using a range of tools to analyse, test, and execute online marketing activities (eg. Google analytics, e-mail management/CRM and ad serving tools) and possess core skills needed to get the job done or are otherwise a quick learner (eg. basic HTML editing, copywriting, basic Photoshop/Illustrator design skills) You speak English fluently and preferably French or Turkish. Good knowledge and insights into the European online consumer market is a plus. You are comfortable working remotely from other team members, but even so manage to stay in sync and influence internal stakeholders by being an excellent communicator You have a proven track record of leading and executing projects independently, and in getting things done in a cross-functional organization, where you are not always in direct control of all the resources and competencies to get the job done You are also self-motivated, opportunistic and scrappy and can capture and execute opportunities as they arise, even under very tight deadlines You hold a Bachelor’s Degree or a similar degree Please send in your resume in English.
Spotify London, UK
May 20, 2019
Full time
Spotify is seeking a passionate experiential producer that will join our Global Business Marketing team. This role will be part of a team considered to be the global center of excellence for production and experiential marketing that supports the Partner Solutions and Free Business Unit orgs at Spotify. While collaborating with partners across the organization and in market team members, you will manage the planning and execution of experiences that bring our brand and client brands to life. As a member of the Experiential Marketing, Brands team you will execute all creative and production needs for O&O activations for industry events and sold branded events in collaboration with clients. You will be responsible for flawlessly producing events and activations that will creatively bring to life the Spotify brand and the brand of our partners. Above all, your work will impact the way the world experiences audio and music. This candidate must have a proven track record as a team member on major event, promotion and concert productions.  We are looking for a creative and innovative experiential mind and an experienced cross-functional team player with a strong production background. What you’ll do Own the physical manifestation of the Spotify brand in marketing and industry, O&O, and branded activations and productions Manage the production and creative elements for an activation as the Production Manager/Producer on each project Have a creative point of view on projects/productions assigned, while providing insights to great design, innovations, fresh concepts, and interesting production partners Develop and manage creative timelines and budgets, while managing creative traffic between departments Work with artist and label teams to execute a show of the highest standard with their buy in Manage budgets, contracts, and vendors Execute events across several markets while partnering with the Regional Business Marketing Managers and Creative Solutions teams using your expertise in production to bring their goals and vision to life Work closely with our Creative Solutions and Sales teams to concept, create, roll out the sponsored Branded Events strategy and guidelines Work with a variety of internal stakeholders to transition the concept to reality (artist and talent teams, label teams, finance, creative, PR, marketing and sales teams) Liaise when needed with clients and cross functional teams for updates and approvals Work from our office in (London) but you are comfortable with traveling as needed Who you are: BA/BS degree or equivalent You know how to build brand experiences You are experienced with 6+ years of event, content, and show production You have a deep understanding of how to translate brand needs and goals into an experiential activations You have production experience, including understanding of staging, lighting, and branding need for which you are able to brief agencies and vendors involved in the production You have examples of event or project management work that you can tell us about Your attention to detail and ability to multitask is core to who you are You are able to find creative solutions to any problem You are well versed in experiential and stage production You have a global mindset and experience being flexible and working with vendors and team members across multiple offices and timezones
Spotify New York, NY, USA
May 20, 2019
Full time
At Spotify, we’re focused on providing the right music for every moment. We’ve connected millions of people to their favorite songs and created a service that people use to discover and share music they love. We are looking for an outstanding Client Solutions Partner that will join our Americas Client Solutions & Success team. You will be responsible for assisting the sales cycle from prospecting through negotiations, ultimately closing the deal. This role includes strategic planning, consultative selling, brainstorming, expert product knowledge, project management, analysis, storytelling and driving retained revenue. You must be professional, organized and motivated as well as have the drive to succeed in a dynamic, high impact environment. You will be a reliable and crucial market team member with comprehensive platform knowledge who can anticipate client and sales team needs. Above all, your work will impact the way the world experiences music. What you’ll do:   Deliver best-in-class customer service to Spotify’s advertiser and agency partners using a client-centric approach to make recommendations that meet campaign objectives and drive revenue growth Lead the strategic development of RFP response recommendations and rationales using data driven insights to provide compelling solutions while delivering proposal collateral and media plans for client submission Embody a behavior and mindset of driving revenue and retention by creating strong media plan recommendations that are mutually beneficial for clients and Spotify’s ad sales business Become Spotify’s product and process expert to consult with clients and field product functionality and capability questions and/or media plan recommendation questions throughout the sales cycle Rely on your curiosity and abilities to ask questions to uncover needs of customers and key stakeholders, appropriately positioning Spotify’s capabilities and value in a way that drives buyer interest and ultimately revenue and retention Be well-versed in and able to assess inventory forecasts and data to make recommendations that drive repeat client revenue and establish Spotify as a consultative partner Support sales and client presentations by preparing key data points, historical findings and relevant advertiser research Regularly attend and participate in client meetings and client entertainment to deepen client relationships as a trusted and valued partner Liaise and develop strong relationships with cross-functional internal teams including Creative Solutions, Compliance, Production, Pricing and Inventory, FP&A, Research & Measurement and Product Marketing to deliver cohesive best-in-class customer service to clients Collaborate daily with Client Success Partner to formally transition deals for execution, while being briefed on live campaign status, performance, optimizations and incremental recommendations to make informed recommendations during future RFP opportunities Have a strong knowledge of the programmatic landscape, taking the lead on creating and ensuring successful PMP campaigns for advertisers to establish multiple streams of revenue for Spotify Partner closely with AD and Client Success Partner in quarterly bottoms up and account planning exercises, as well as annual global partnership and upfront negotiations to ensure RFP response recommendations adhere to necessary requirements while driving incremental revenue Report to Manager of Client Solutions and Success Who you are:     You have a Bachelor’s degree, preferably in Sales, Advertising, Marketing, or Business You have a minimum of 4 years experience in digital planning and buying while also having solid industry knowledge and a desire to learn more about the digital media industry You are passionate about digital strategy and growing within the sales organization You will be a passionate, accountable, creative, and team-focused individual that exemplifies the values and responsibilities of the Spotify sales strategy You demonstrate the ability to think creatively, sell consultatively, proactively problem solve and efficiently communicate internally and externally You have the ability to gracefully translate client requests to make impactful recommendations that meet client needs, tell a story that eloquently translates data, breaks down complex information and clearly articulate Spotify’s value so that media plans can be seamlessly sold through to the client You understand the unique circumstances of client buying process, key decision makers and influencers, timing and needs in order to make an informed RFP response recommendation You have excellent verbal, written, and presentation skills and are eager to further refine and develop these skills You understand the importance of and build relationships and alignment across internal teams and key stakeholders within the client’s organization to get projects completed and deals sold You are a highly organized and focused multi-tasker with strong attention to detail, analytical and project management skills, and can work independently within a team focused organization You thrive in a fast-paced, deadline and detailed oriented environment You have a reputation of being a superstar Client Solutions Partner (or similar sales support function) that provides world class customer service while maintaining a cool, calm and collected demeanor You believe in the power of teamwork, and are a team player You have excellent dexterity in excel and powerpoint, and have experience working within CRMs, Order Management Systems, ad servers and other digital media tech systems
Spotify New York, NY, USA
May 20, 2019
Full time
At Spotify, we’re focused on providing the right music for every moment. We’ve connected millions of people to their favorite songs and created a service that people use to discover and share music they love. We are looking for an outstanding Client Success Partner that will join our Americas Client Solutions & Success team. You will be responsible for assisting the sales cycle from campaign execution through campaign wrap up, ultimately driving incremental revenue and renewals. This role includes strategic planning, consultative selling, brainstorming, expert product knowledge, project management, analysis, storytelling and delivering on brand’s business objectives. You must be professional, organized and motivated as well as have the drive to succeed in a dynamic, competitive environment. You will be a reliable and crucial market team member with comprehensive platform knowledge who can anticipate client and sales team needs. Above all, your work will impact the way the world experiences music.   What you’ll do: Deliver best-in-class customer service to Spotify’s advertiser and agency partners using a client-centric approach to ensure sold campaigns exceed objectives, while driving incremental revenue via proactive upsell/renewal opportunities Lead the consultative management of ad sales campaigns, partnering with clients and internal cross-functional teams to launch, manage and fully deliver all sold direct and programmatic deals Become Spotify’s product and process expert to consult with clients throughout the campaign launch, management and renewal lifecycles Spearhead the campaign activation process by scheduling and leading client kick-off calls with the goal of confirming campaign objectives and KPIs, communicating accurate production and creative asset spec information, ultimately confirming all details needed for a flawless and timely launch Liaise and develop strong relationships with cross-functional internal teams including Creative Solutions, Ad Operations, Pricing and Inventory, Research and Measurement, Product Marketing, Ad Policy and Finance to deliver cohesive best-in-class customer service to clients Have a strong knowledge of the programmatic landscape, taking the lead on monitoring PMP spend and making proactive client recommendations to increase spend, while troubleshooting any tech issues to ensure ongoing spend and multiple streams of revenue for Spotify Provide ongoing comprehensive in-flight reporting and learnings to client, establishing Spotify as a consultative and trusted partner Create comprehensive post-campaign analysis with learnings and recommendations, effectively communicating best practices for renewals and future RFPs to drive account revenue growth Complete monthly billing and reconciliation requirements, functioning as the lead to minimize delays in invoice payment, flagging any issues to sales and finance leadership Collaborate daily with Client Solutions Partner to formally provide feedback on campaign learnings, while being briefed on campaigns working through the sales pipeline for future activations Regularly attend and participate in client meetings and client entertainment to deepen client relationships as a trusted and valued partner Support sales and client presentations by preparing key data points, historical campaign performance data and relevant measurement research Partner closely with AD and Client Solutions Partner in quarterly bottoms up and account planning exercises, as well as annual global partnership and upfront negotiations to ensure sold campaigns adhere to necessary requirements while driving incremental revenue Report to Manager of Client Solutions and Success Who you are: You have a Bachelor’s degree, preferably in Sales, Advertising, Marketing, or Business You have a minimum of 4 years experience in digital planning and buying while also having solid industry knowledge and a desire to learn more about the digital media industry You are passionate about digital strategy and growing within the sales organization You will be a passionate, accountable, creative, and team-focused individual that exemplifies the values and responsibilities of the Spotify sales strategy You demonstrate the ability to think creatively, sell consultatively, proactively problem solve and efficiently communicate internally and externally You have the ability to gracefully translate client requests to internal cross-functional partner teams to drive campaign success and incremental revenue You have the ability to tell a story that eloquently translates data, breaks down complex information and clearly articulate Spotify’s value so that incremental recommendations can be seamlessly sold through to the client You understand the unique circumstances of client buying process, key decision makers and influencers, timing and needs in order to make an informed optimization and upsell/renewal recommendations You have excellent verbal, written, and presentation skills and are eager to further refine and develop these skills You are a highly organized and focused multi-tasker with strong attention to detail, analytical and project management skills, and can work independently within a team focused organization You thrive in a fast-paced, deadline and detailed oriented environment You have a reputation of being a superstar Client Success Partner (or similar sales support function) that provides world class customer service while maintaining a cool, calm and collected demeanor You believe in the power of teamwork, and are a team player You have excellent dexterity in excel and powerpoint, and have experience working within CRMs, Order Management Systems, ad servers and other digital media tech systems
Spotify New York, NY, USA
May 20, 2019
Full time
Spotify is looking for a Programmatic manager for the performance marketing team who can own the overarching programmatic strategy and business. The ideal person for this role has strong programmatic background, can be the lead day-to-day subject matter expert, and knows how to stay ahead of industry trends. What you’ll do: Build strategies for scaling and optimizing programmatic global marketing campaigns for a diverse range of initiatives: E.G. Revenue generation, user sign-ups, as well as local and global brand campaigns Manage media agency & daily execution of programmatic campaigns Conceptualize and implement optimization strategies to meet and exceed volume and ROI targets Develop business plans and forecasts, ensuring proper pacing against said plans and volumes Stay abreast of Programmatic industry trends and best practices in Performance Marketing Have a passion for and knowledge of marketing technology advancements and proactively seek out opportunities to enhance our mar tech stack beyond just Programmatic platforms Act as a liaison with other internal departments with vested interest in marketing tech advancements Manage an intricate experimentation roadmap including A/B creative tests, incrementality tests, and spend scaling tests Test new channels and technology for brand strategies in the US, including OOH, TV, Audio, etc. Contribute to other team projects and initiatives, remaining flexible and willing to participate in cross channel deliverables Educate global teams on programmatic capabilities and advancements, specifically as it pertains to new channels and tech for brand media initiatives   Who you are: 5-7+ years of experience in digital media with a focus on Programmatic and Performance Media Highly proficient in Excel (pivot tables, graphs, formulas, etc.) Must be detail-oriented, organized, and results-driven Deep familiarity with CPA, CPC, CPM, ARPU and LTV Extreme comfort working with agency ad operations teams to ensure the proper implementation, QA, and troubleshooting of ad tags and floodlights In depth knowledge of tracking systems and data transparency Ability to set goals and execute under tight deadlines In depth knowledge of how to leverage programmatic data for cross functional learnings ie behavioral analysis, path to conversion, etc. Direct experience with analytics & marketing tech suites such as Google Analytics, DCM, DoubleClick Search, Adjust, LiveRamp and mParticle Experience in/around a startup or mobile culture is a plus –  you are agile and able to adapt quickly, operating in a high growth mobile-first business Experience working in a global team, collaborating across multiple geographies and familiarity with international data providers and inventory sources Experience managing a small team with a large volume of demands Experience trading in platform a huge plus   THE MUST HAVES: A bachelor’s degree in a related field Be of good character A strong work ethic A desire to always improve A curious and open mind A willingness to get your hands dirty We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of changing the way the world listens to music.
Spotify New York, NY, USA
May 20, 2019
Full time
We are looking for a highly motivated inbound leads specialist to join our team in New York. We are looking for a proactive problem solver who is curious about and empathetic towards prospective clients’ needs, and has a deep interest and passion for online media and innovation. We want someone who enjoys direct contact with clients and prospects and can identify new approaches and processes to constantly improve their ways of working in a way that best serves both our clients and internal stakeholders. You should be confident without ever being arrogant, and you work hard, but know how to have fun. Above all, your work will impact the way the world experiences music. What you’ll do: Work with inbound enquiries and leads we receive through our various marketing channels to identify who is a prospective digital advertising client for Spotify, and then route qualified leads to the appropriate Spotify contact Work across all Spotify’s English-speaking markets, including USA, Canada, UK and Australia/NZ Collaborate with multiple stakeholders across Spotify, including Sales, Marketing, Product, Salesforce specialists, Analytics and more Focus on delivering an excellent experience for prospects and clients and setting Spotify salespeople up for success Manage all your activity in Salesforce.com Meet and exceed your targets for lead handoffs and resulting pipeline and closed won bookings Constantly evolve and improve your approach and processes for prospect development Who you are: You are a highly motivated self-starter You likely have a couple of years of experience in inside sales, lead qualification and/or performance marketing You have experience working in Salesforce.com You have experience in, and a passion for, digital advertising You are detail oriented and interested in constantly improving processes You like direct client contact Your written and spoken English is excellent, especially in email communications You have experience with and understanding of the needs of digital advertisers You can balance multiple factors to make swift but well-reasoned decisions You are able to work in a fast-paced, exciting environment and across external and internal teams You may also speak Spanish, Portuguese or German and be able to work in that language or languages in addition to English
Spotify New York, NY, USA
May 20, 2019
Full time
We’re looking for a passionate Product Manager to join our tech tech team in the Publishing Royalties space, NYC. We are around 50 people in the Royalty tech team today located across Stockholm and New York. Our task is to provide a royalty platform to the rest of the organisation and our licensors that handles our mutual contracts, and make sure we pay and report to each and everyone of them in a timely and correct way. The teams you will guide from a product perspective are responsible for the technical solutions needed to report to and gather input from the Publishing ecosystem (Collecting Societies, Publishers), through which the song and lyrics writers of the world get their compensation. We are on an exciting journey where we are modernising and improving both our own processes and supporting systems as well as pushing change to the wider community, for instance through a new user interface where licensors can interact with us directly. What you will do Help set the long-term vision of how Spotify and the licensor community will interact. This will be done together with other PMs in Creator Marketplace, Finance and Premium Business. Work together with our UX Designers to ideate, prototype and iterate on a new user experience for all of our licensors. Work with the rest of the tech team and our internal and external stakeholders to figure out faster and simpler processes to get accurate and precise ownership data in a timely manner, to be able to pay the creators of the world fast and fair. Work with our Financial stakeholders and Licensing to help them close the books and predict future contractual scenarios in an easy, safe and fast way.    Who you are Experienced in defining and driving product strategy as a product manager You have excellent leadership and relationship building skills. You are an excellent communicator and storyteller, communicating concepts and ideas to stakeholders at all levels, in different shapes depending on the context You are good at sorting out ambiguity You have a proven track record of developing and managing world-class software products Experience of building products with User Interfaces together with UX specialist and designers. Experience of developing and maintaining Financial Systems. Experienced and  knowledge of agile methodologies You know how to inspire, motivate and support a team to get things done You know how to influence decision-making at all levels within an organisation, and in a variety of contexts You like to travel to Stockholm a 3-4 times per year, but spend most of your time in New York. Having experience with Royalties and the music industry will be highly valued and a great asset for success, but is not mandatory. 
Spotify New York, NY, USA
May 20, 2019
Full time
We are looking for a passionate and seasoned Program Manager to join the Creator Marketplace mission — the group at Spotify dedicated to helping artists thrive. Creator builds the features and services that help artists (and the teams around them) understand, grow, engage, and monetize their fans. The role is based in New York, though we have teams in Stockholm, London and Boston, as well. You will report to the Head of Creator Marketplace Operations.  You will be responsible for enabling and ensuring great collaboration throughout the product development cycle of a core strategic capability area, while keeping true to tech, product & design principles. Your job will be to amplify the effectiveness of this complex, cross-disciplinary team, as well as collaborate with key stakeholders. Who you are: You have at least 6 years working in program management roles, preferably in product teams with a strategic focus. You have experience working with teams that build and support core capabilities for an international subscription platform, e.g. payments, financial systems integrations, reporting, analytics You have practical experience with agile and lean values, principles, and techniques. You have extensive experience in running Discovery phases and have a toolbox of discovery techniques to help de-risk any large investments in solution building. You have experience running large, cross-functional software projects and can easily communicate status at a moment’s notice. You are flexible, and use your judgment to apply the model and approach that best fit with the context. You confidently and coherently communicate across disciplines and levels within the organization, translating complex ideas for stakeholders in Design, Tech, Product, Data, Finance, Marketing, Sales, etc. You’re a great communicator and bring clarity to the projects you take on: defining goals and success measures, freeing up lines of communication, identifying and removing blockers, encouraging collaboration, and, most importantly, continuously looking for ways to improve how we work. You are the glue of a happy, productive, cross-functional team; making space for the creative work across all disciplines to happen in a transparent, open environment. You fight for the right user-centered process to achieve a practical balance of quality and speed. What you’ll do: Working with team leadership, you will help drive and own outcomes for key internal and cross-functional initiatives, in support of the Creator Marketplace mission. You will have a broad array of responsibilities including: Program Management (primary responsibility) Work closely with the Product Management team to steer the formation of new opportunities and how these move into Discovery phases and then into Delivery. Help with ensuring the appropriate people are involved at each stage of the product lifecycle. Facilitate overall roadmap planning: unpack a broad, cross-functional initiative into specific workstreams, help teams define scope, deliverables, and schedules, and coordinate release planning across multiple teams for multiple stakeholders Design and facilitate best in class operational processes to track and communicate progress across a program of work, ensure it is on track, facilitate decision-making, resolve blockers and surface challenges. Help define & track KPIs to monitor health of the program. Help coordinate budget forecasting and tracking, ensure teams are appropriately staffed. Coordinate with Insights and User Research teams to ensure product development is data-informed. Craft and execute on cross-functional communications strategies for large program teams Find creative ways to help our teams connect with our objectives. Visualise the important program milestones for the delivery teams so they understand how their work fits into the overall program. Help monitor and ensure overall team health. Understand and communicate complex engineering issues and ensure they are on a path for resolution Coordinate project/program reviews, planning sessions, and other team events, as necessary Enable continuous improvement during the project, ensuring learnings are captured, shared, and integrated Culture Building Outlining the team’s rituals and rhythms: all hands, scrum of scrums, stakeholder meetings. Promote a happy, healthy team by organizing team socials and fun events and celebrating all the successes. Find interesting ways to spread the education of the team mission and goals, both within the team and externally to other teams at Spotify. Mission Operations (shared responsibility with the rest of the operations team) Collaborate across the Operations team to help drive Mission-wide processes, such as goal-setting, tracking, and broad communications Help push the envelope on best-in-class product discovery management, working with leadership to improve the process of vetting new opportunities
Spotify New York, NY, USA
May 20, 2019
Full time
We’re now looking for a Content Infringement and Moderation Manager to join our team in NYC and be part of the Content Operations team. Content Operations are responsible for the planning, management and ingestion of music, video and podcasts, and improving the user experience through metadata curation. Content Operations proactively and reactively monitor the catalogue to ensure all incoming content is in line with Spotify’s internal standards. We’re looking for a person that has a high degree of knowledge of music and the culture around it, combined with a strong background in technical content management. What you’ll do Ensure we ingest a high quality of content (metadata, audio, cover art, etc) from partners Process different types of incoming infringement claims efficiently and be the liaison between rights holders/claimants and Spotify Content and Legal department Analyse and curate content to adhere our Metadata Style Guide, Infringement Guidelines and Internal Policies Continuously improve processes, tools and documentation regarding the handling of infringement claims Analyse large data sets and report back both internally and externally Work cross-functionally with a range of teams at Spotify including Artist & Label Marketing, Trust and Safety, PR, Licensing, Legal, Customer Support and R&D  to ensure that operations are effective. Communicate complex technical problems and solutions to non-technical internal and external partners in an understandable way Troubleshoot infringement related issues as well as policy violations and escalate accordingly Work with our developers to improve and progress our catalogue management system Process and review a range of sensitive content on Spotify platform to ensure there are no violations of policies and that users are safe on the platform Ensure content complies with all published policies, procedures and any legal and regulatory requirements that the company is obliged to adhere to Who you are You are fluent in English. You have at least two years of relevant experience of working with moderation of content You have experience of supply chain management You have experience with content analysis, customer support or similar and/or technical operational skills You have a strong understanding of, and an interest in, music, copyright and technology You can build strong working relationships with external providers You are capable to meet tight deadlines and will be focused on execution You have a systematic approach to identify solutions and are able to take initiative for the team You are adaptable, and a quick learner who thrives in a rapidly changing environment You are a multi-tasker, with excellent time-management and organisational skills You are a self starter, with the ability to take ownership of technical work streams You are analytically minded and competent to interpret complex data   We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of changing the way the world listens to music.
Spotify New York, NY, USA
May 20, 2019
Full time
The core of Spotify’s business is our freemium model, delivering an amazing free experience that sets us apart globally. With over 45 million users enjoying our free product, we’re off to a good start. Over the last few years, we’ve built out an exceptional team, and a solid platform to support our users, our sales teams and our advertising partners. However, we see this as only the beginning of our ads and free monetization efforts and we are looking for the right person to join our team and create an experience that will push us into the future. The challenge ahead is how to scale the people, culture, design and business for our advertising & promotional platform. There is much more we can do to iterate on our existing offering, expand the market for digital formats and craft innovative promotional experiences for brands and artists alike. We’ve caught up with the advertising market at large, and believe the next step is to take the lead. What We’re Looking For We’re searching for someone to lead one of our New York based design organisations (we call them product areas or tribes), focused on developing tools and experiences for advertisers on our platform because we believe that delivering excellent experiences to advertisers will result in excellent experiences for our listeners and artists. Our designers work collaboratively with both business, product, research, and technology teams, to deliver standout promotional experiences for our users and customers alike.   To be successful, you have experience in the following areas: Motivation  – You are someone who has a deep appreciation for the role that advertising & promotion can play in a service such as Spotify, and you can share this passion to motivate the team and the wider organisation. Management & leadership  – You have practical management experience with designers in agile product development environment, and you are able to foster and grow the culture in cross-functional teams through advocacy. Team builder  – You have experience hiring product designers and some experience with guiding teams through hyper growth. Collaborative  – You have deep history working with other Design leaders, Product Managers, Developers, and Product Insights/Researchers, as well as a working understanding of either advertising technology and/or media platforms that rely on advertising as a business model. Domain experience  – We are truly looking to push the envelope and keep the best interests of our users (both consumers AND advertisers) at heart. The adtech domain is fast paced, prone to dark UX patterns (which is NOT what we’re interested in), and not necessarily intuitive. We are hoping to challenge those antiquated values, and an existing understanding and ability to evangelise is valuable for the role. You will be responsible for co-leading a product area of one of our tribes, including management of 5-10 designers focused on delivering outstanding advertiser tools and experiences. What you’ll do Alongside your Tech and Product counterparts, you will be responsible for leading a product area, which has responsibilities across many areas of Spotify. This includes internal and external/customer-facing tools on both web and native platforms. You’ll provide thought leadership to develop the right product strategy. Together, you’ll solve problems and come up with solutions that delight our users. Shape the data-informed product design vision for the user experience of the products we make in this Tribe and create the space for others to collaborate across the entire product lifecycle and multiple product launches Put a premium on listening to users, both directly and through the work of our Product Insights team, and letting their needs guide us to the best solutions. Hire and grow the craft of talented designers for your product area and across Spotify. Be autonomous. You’ll take full ownership your product area, and you take responsibility for every last detail, every step of the way, including how the work your Tribe contributes to an overarching and holistic user experience. Work from our office in New York with travel to Stockholm on a semi-regular basis. Who you are You have extensive experience leading design teams with a variety of crafts (visual, interaction/IA, writing, research, etc.) at consumer-focused tech or media companies. Ideally that feature deep and rich ad integrations. You are a player/coach/servant leader with practical design chops you don’t mind dusting off from time-to-time. You’ve shipped many consumer products over the years, and understand what it takes to create awesome, consumer-oriented experiences. You’re a fantastic communicator and storyteller. You have the communication skills to help you work cross-functionally with business stakeholders and cross functional partners. You shine most at motivating others to carry forward and execute a strategy without needing to be in the room. You are people-focused and have the right balance of gut, pragmatic intuition and a user and data-focused design mentality. You are constantly looking to hone your team’s instincts through a variety of inputs – including trend analysis, benchmarks, user feedback and data insight. You are hungry to learn and evolve in all things. From leadership skills to design craft to process to industry and market trends — you never stop pushing into the next big challenge and fit right in to our growth-focused culture. You thrive in coaching teams to balance short term needs while keeping an eye on and contributing to long term strategic goals. You are familiar and comfortable working within and contributing to large design systems that you may or may not own directly. Balancing the needs of the larger design ecosystem with the local goals of your mission. You are able to provide a brief explanation in your application of why you are excellent for this role, while highlighting a portfolio of work that represents who you are as a designer and leader. What We Value Dogmatic user focus, innovation, collaboration, transparency, passion and playfulness are the start. We believe our culture is a core part of what makes Spotify successful. We’re looking for someone who understands our culture, will thrive within it, and will help shape it as it evolves. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of changing the way the world listens to music.
Spotify New York, NY, USA
May 20, 2019
Full time
The  Podcast Content Strategist  will help steer the direction of Spotify’s original podcast productions. The role will work as a vital link between analytics and creative teams, turning data-backed insights into actionable creative recommendations. It will help develop both Spotify’s holistic podcast strategy as well as more granular best practices. This role provides an exciting opportunity to be part of shaping Spotify’s original content strategy, in a pivotal time as we transition from being a music first company to an all-audio first company. The position will serve a key role in an exciting mission: Evolve the way the world experiences audio storytelling. What you’ll do Develop Spotify’s podcast strategy for multiple topic categories, contributing to both the creation of programming slates as well as providing data-backed creative recommendations Work with analytics teams to assess content performance, build relevant benchmarks and develop models for forecasting future results Analyze content trends and translate them into clear and actionable programming guidelines Give feedback to creative teams on techniques for optimizing series performance Analyze future opportunities to guide programming decision-making Organize lookbacks and post-mortems to discuss and distill findings Identify and monitor key market and competitive trends Who you are 3+ years experience in podcast production or programming, digital video strategy, TV programming or digital audience development Proficiency in both data analysis and creative storytelling Ability to turn data-backed insights into actionable recommendations Love of podcasts and audio storytelling Strong communication and presentation skills Excellent ability to build relationships with multiple functions and regions at all levels of the organization Ability to prioritize and handle several projects at the same time in a dynamic environment while adhering to shifting deadlines We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of changing the way the world listens to music.
Spotify New York, NY, USA
May 20, 2019
Full time
We are looking for a highly motivated Manager to join the global Commercial Partnerships team in New York City. The Commercial Partnerships team manages business-critical relationships with major/indie labels and drives cross-functional strategic initiatives. Your role will include an exciting combination of strategy, operations, business development, data analysis, and project management. Your work will impact the way the world experiences music. What you’ll do Deliver best-in-class client service to major and indie labels Become deeply familiar with a wide range of products and business processes at Spotify to be able to consult with labels, field functionality and capability questions, and resolve escalated issues Rely on your strong communication skills to appropriately position Spotify’s capabilities and value in a way that drives excitement and engagement with our tools and services Regularly attend and participate in formal and informal/external meetings to deepen label relationships as a trusted and valued partner Maintain strong knowledge of the evolving music industry to inform dialogue with partners Lead global business reviews; identify and execute opportunities to drive growth for both our platform and our partners’ core business Liaise and develop strong relationships with cross-functional internal teams including R&D, Legal, Licensing, Sales, Product Marketing, and Artist & Label Marketing to deliver cohesive best-in-class service to labels and to advance the Spotify mission Report to Senior Manager of Commercial Partnerships Who you are You have at least five (5) years of experience in management consulting, corporate strategy, business operations, or product management; music industry experience a plus! You have an MBA or Master’s degree in a management, technical, or engineering field You are well-qualified for client services and/or partner relationship management You demonstrate consistent ability to quickly master challenging topics, think creatively, proactively problem solve, and drive results You feel very comfortable analyzing and applying data to design strategies and make decisions You have excellent verbal, written, and presentation skills (which includes mastery of PowerPoint) You have successfully led and executed complex strategic and operational initiatives at medium and/or large organizations You have experience partnering with and advising senior stakeholders You are collaborative and have a stellar ability to work cross-functionally with internal teams across various functions and levels You are highly organized, attentive to detail, and thrive in a fast-paced, deadline-oriented environment You are passionate about Spotify’s mission  
Spotify New York, NY, USA
May 20, 2019
Full time
Spotify’s global Strategic Marketing team is seeking a full time Senior Digital Producer to manage Partner Solutions’ owned and operated digital ecosystem of marketing channels and tools, including Spotify for Brands.com, Ad Studio and Spotify for Creatives.com with the goal of providing central technical oversight and implementation of digital engagement strategies that scale and drive efficiencies. Put simply, this person will help guide our marketing team to improve our digital marketing programs to ensure delivery of cutting edge user experience solutions for our audiences of marketers, media agencies and creative agencies. The right candidate is a proven leader with a track record of managing and guiding internal and external teams, as well as defining and executing end to end processes within digital content development and production workstreams. Ability to mentor and manage while contributing as a key player is a must. Experience executing complex digital marketing programs a must. This is a brand new role coming into the organization so it’s important for the candidate to come with strong experience and an attitude to establish new ways of working, influence stakeholders and create value.   What you’ll do: Serve as a primary point of contact between the various marketing functions and outsourced vendor partners and internal Spotify tech teams to resolve technical issues and assist in prioritizing workload. Lead digital development roadmap for all PS owned & operated channels, in partnership with internal marketing stakeholders and external development agency partner(s). Guide the process to align strategies to briefs into actionable plans. Assist in defining technical project scopes, milestones and deliverables. Facilitate contract negotiations considering PS wide technical landscape. . Prioritize workflows and ensure work is being delivered to scope. Brief, lead, and organize team workflows– with both internal marketing stakeholders and external vendor partners to evolve our channels and deliver on engagement bets. Manage the creative + development process and workflows across cross-functional teams, including stakeholders for each channel, creative, business ops and outside partners. Ample experience working with developer partners a must. Provide deeper technical expertise and help resolve technical issues related to the PS digital ecosystem. Guide your marketing colleagues who don’t speak the language of development or coding. Manage production process and trafficking of assets such as floodlight tags, GA and GTM for digital media campaigns. Oversee Newsletter operations working closely with our integration into Salesforce and other CRM tools. Serve as the liaison for understanding Vault (our Bynder DAM instance for Spotify) to fully leverage our CMS across the digital ecosystem. Instruct stakeholders and partners on best practices to define efficient workflows and use of shared creative assets. Contribute to creative brainstorms related to new digital experiences that serve Partner Solutions audiences bringing a technical, UX/ IA perspective into the mix. Understand the B2b marketing landscape  and competitive environments Manage budgets and internal and external resources effectively Manage 2 direct reports Who you are: 9+ years of experience working within a digital media or publishing environment building and developing websites and/or experiences with deep understanding of complex CMS systems Leadership: You can effectively influence others, gain alignment cross functionally and provide guidance to stakeholders. Demonstrates a positive attitude that contributes to a no ego, collaborative work culture. Comfortable giving and receiving feedback to team members. Solution-oriented. Management:   Experience managing and coaching a small team and/or individuals within a digital environment. Communication: Excellent and open communicator cross-functionally and across reporting lines. Provides appropriate context for team and stakeholders to operate effectively Target & Results Driven: Works hard towards challenging goals that drive positive business results Work style: Ability to identify priorities and shift focus between the big picture and the minutiae; Can work under pressure and with aggressive deadlines. Self prioritize and manage workload with minimal direction. Analytical: Able to early identify business problems to be addressed, and clearly scope out the workstream, to be executed by self or team Tech skills: Experience with HTML, CSS javascript experience // basic frontend framework understand (react). Experience with Adobe Creative Suite or other equivalent creative solutions product UX design Process and system design Must have worked with an SVN Experience with industry standard Front End Frameworks Working with a CMS and and understanding of browser capabilities/nuances Basic understanding of PHP will be an advantage, but not essential Experience with digital marketing/web analytics preferred (Adobe Analytics, Google Analytics, etc.
Spotify New York, NY, USA
May 20, 2019
Full time
We are looking for an experienced Executive Assistant to provide support to the US Head of Ad Sales for the Ad Sales team at Spotify. We are looking for an Executive Assistant that will support our ad sales leadership team. You will work with sales leadership to accelerate business results by providing creative, strategic, tactical and organizational sales support for needle-moving initiatives across our top clients. In addition, you will also be responsible for partnering with internal teams for industry events, client engagements, crafting of presentations, providing assistance with meeting preparation, client research, and administrative support to our team. You will serve as a point of contact between top management, team members, and related stakeholders across Spotify. Your work will impact the way our external brand partners experience the Spotify advertising message. What you’ll do Schedule work related meetings and events including managing calendars on short notice Handle expense reports and other day to day administration Coordinate extensive business travel logistics with detailed itineraries Coordinate, setup and execution of off-site/team building activities and departmental social events Provide coordination and administrative support to the US Head of Ad Sales based in New York City Prepare presentations and financial analysis used by sales leadership for senior client meetings, team meetings, agency meetings, and industry education. Types of reports include quarterly business reviews, sales forecasting, and tracking, etc. Plan and execute client events, industry conferences, and internal offsites Act as the team’s point person for questions/concerns relating to the cadence of the business, meeting agendas and calendar planning Job includes meeting/calendar organization, booking travel, and processing invoicing and payments Who you are An executive assistant with at least 3+ years experience reporting to a senior executive Highly organized and efficient with meticulous attention to detail Able to bring a focused and steady sense of administrative and operational expertise while remaining calm under pressure A loyal self starter, forward thinker, and problem solver Able to meet tight deadlines, handle multiple projects and expectations, and maintain a sharp focus while managing competing priorities Accomplished in mastering an ever changing and challenging schedule Proactive and can anticipate needs and/or changes that may occur Able to be a team player and work effectively with other team members & staff A true travel hacker, able to find the best itinerary and logistics options Experienced in working in a fast paced dynamic and international environment Excellent proficiency using Mac programs, Microsoft Office Suite, as well as Google apps and calendar Highly proactive, and able to initiate change in a constructive way You have experience with Salesforce or related CRM, and are comfortable creating and delivering presentations via keynote, Google slides, and PowerPoint, You have a strong quantitative outlook, matching analytical skills, the ability to do non-linear thinking and you know how to identify and implement creative solutions You care about organization, efficiency and clear communication. You also have a strong interest in developing strategic skills in the context of business and technology You are an effective listener and communicator and can operate with a wide degree of creativity and latitude You have advanced Microsoft Excel skills You have a bachelor’s degree, preferably in Advertising, Business, Communications or Marketing You flourish working in a constantly changing, but always-exciting environment
Spotify New York, NY, USA
May 20, 2019
Full time
We are looking for a Data Analyst to work with our Publishing Royalties team. Your mission will be to support the operational processes related to ingesting and analyzing publishing claim files required for calculating royalties owed to our rights-holders. You will be managing the data ingestion process, monitoring and resolving data quality issues, and analysing data to respond to provide insights to internal and external stakeholders . What You’ll Do Manage the ingestion of publishing royalty related ‘Claim Confirmation & Invoice Detail’ (CCID) files, including monitoring and identifying data quality issues and working with internal and external stakeholders to communicate and resolve Support ad-hoc requests from various internal teams (Accounting, Legal, Licensing, Financial Planning, etc) as well as external music licensors that require analysis of publishing data and systems Monitor and maintain operational metrics dashboard and analysis and drive continuous improvement Work with a cross-functional team of data analysts, engineers and accountants to define and test requirements for enhancing publishing royalty systems Work in an environment with a group of highly motivated individuals who are passionate about Spotify’s success Who You Are You have a minimum of 1-2 years of experience using databases and analytics tools to solve business problems You have experience in the data extract, transform and load process including data cleansing and quality review You are comfortable working in a command line environment with the ability to execute basic commands such as copying/moving and parsing files You have a degree in mathematics, statistics, computer science or another quantitative discipline You are detailed oriented with strong communication skills Desired Skills SQL (preferably Postgres) Big Query / Google Cloud Platform Basic Command Line operations Tableau / Qlik other visualization tools Python / Pandas