FUGA

What we do FUGA operates a technology and services platform for the music industry. We have years of experience in digital distribution, rights management, retail marketing and royalty processing. Our mission is to create a level playing field for the independent music industry.

Our distribution platform FUGA offers a cutting-edge content delivery service which allows our partners to benefit from our industry-leading delivery platform, in-house distribution partnerships and dedicated services team – such as catalogue migration, tech support, strategy consultation and marketing and promotion to enable our clients to maximize their digital market reach,independently. Our customers operate our platform directly or indirectly from their own database via XML or API integration. We offer daily refreshed sales trends & analytics per region and per DSP, since recently extended with Spotify and Apple playlist data.

Royalty Accounting tool Completes the circle by massively simplifying financial admin and providing an all in one sales & reporting tool. Designed specifically for the music industry, web based and auto-synched with clients’ FUGA catalogue. Maximum flexibility – direct or aggregated; digital or physical; all currencies; custom reports; import and export to other reporting tools. 

Aggregation & Marketing & Promotions FUGA offer retail marketing strategy and support, tailored to the client’s KPIs, to maximise target engagement, fan-base dedication and visibility. We have marketing and services representation across the globe with offices in Amsterdam/Benelux, London, New York, and Milan to representatives in France, L.A., South America and Asia, to ensure that unique markets are locally penetrated at all major digital service providers (DSP’s).

Neighbouring Rights We offer management, delivery, collection and administration of neighbouring rights at all key Performance Rights Organisations (PRO’s).

FUGA Tokyo, Japan
May 17, 2019
Full time
FUGA, a leading digital music distribution platform headquartered in Amsterdam, is currently looking for an Account Manager to support our growing client base in the Japan (based in Tokyo). You will be the first point of contact for record labels and online music services that use our software to distribute music.  What you do  In addition to being a front-facing liaison with partners and clients, your responsibilities will include investigating, solving, and escalating issues within our client services team. Main components of job are:  Be a point of contact for our clients and digital service providers in Japan.  Train those new Japanese clients in using the FUGA system.  Guide them in migrating their back catalogue to the FUGA system.  Investigate, troubleshoot, and (where possible) solve technical and content related issues.  Provide email and phone support.  Escalate issues appropriately and communicate effectively with internal teams.  Create support documentation, training guides and procedures in Japanese and English. Test software improvements and bug fixes. Requirements Who you are  You are tech savvy, communicative and have experience dealing directly with customers. Some of the core qualities and capabilities we feel are required for this role are:  Two or more years of experience in a client facing support role. Independent worker / thinker / planner.  Fluent in Japanese and English - both spoken and written. Tech savvy.  Motivated to develop ones skill base. Analytical and investigative.  Excellent communication and analytical skills.  Organized and comfortable tracking and prioritizing multiple issues.  Able to work under (time) pressure. Comfortable working in an AGILE environment.  Even better   We would be thrilled to have someone that is passionate about music and has a firm understanding of digital supply chain operations. So please make sure to mention if any of this describes you:  Have music industry experience in digital operations  Know how FUGA or a similar music delivery platform works.  Understand music metadata issues.  Knowledge of the digital music consumer landscape.  Are passionate about music. Who we are Small, enthusiastic team and a growing company with strong ambitions. International business environment, colleagues and clients around the world with diverse backgrounds in music and tech. Egalitarian, transparent environment with career growth opportunities. Part of a dynamic industry: music & technology. About FUGA  Founded in 2006, FUGA build software and provide services for the digital music industry. We have an extensive and growing international network of clients and partners in more than 50 countries. Our HQ is based in Amsterdam, the Netherlands, with offices in New York, London and Milan and representatives in Paris, Los Angeles, Korea and Brazil. We operate at the heart of the music industry with clients such as Armada Music , Spinnin’s Records, Tommy Boy, Ultra Records, Curb Records, Epitaph, Domino Recording Company and many more. FUGA connects these record labels, artists and distributors with online stores such as Spotify, iTunes, and Apple Music. FUGA's products & services provide a complete ecosystem for the digital product cycle. Clients manage, distribute and promote their music and collect on their revenue. By doing so FUGA enables its clients to optimize their business processes and successfully execute their strategy.
FUGA Amsterdam, Netherlands
May 17, 2019
Full time
Do you have a proven track-record in general administrative support? Are you interested in an interactive finance role, operating close to our client & vendor base and our staff? Then we are looking for you! Job description FUGA, a leading digital music distribution platform, is currently looking for an Administrator to support our Finance & HR department. The group’s staff departments are based in Amsterdam and reporting to the CFO consist of Finance-, Legal and HR department.  Your key responsibility is supporting the Finance and HR team of FUGA to ensure our company’s high performance and continuous growth. Main components of the day to day activities for this role are: Finance: Bank reconciliation (bank, paypal, credit card, other payments in bank); Review & create the customer and vendor input for our sales/ finance departments; Review and book expense reports of our employees; Finance inbox: daily review of incoming emails, picking up requests from employees, customers and suppliers, other ad hoc emails; central point of contact; Solving problems with vendors / creditors/ debtors; HR:  Assist with the on boarding of new employees, collect loonbelastingverklaring / copy passport/ signing process employee contracts; Registration of sickness in ARBO portal; Registration of holidays; Application to the pension scheme; Filing employee contracts or contractor agreements on the HR drive; Prepare the monthly payroll process in collaboration with our payroll company; Registration of new employees in Numbers and staff overview; Send information to PWC according our payroll; Adding new employees to Netsuite for expenses;  Overall Implement necessary operational improvements; Other general administrative tasks.  Requirements Job requirements Associate degree in relevant fields (Finance); At least 3 years’ experience in a similar role; Experience with financial software is a must, and experience with NetSuite is a pre;  Affinity with personnel and related matters Experience in MS Office and other administrative tools; Excellent communication and analytical skills; Be pro-active, an eye for detail and work with accuracy; Willingness to learn and grow and align with ambitions of the company Excellent verbal and written communication in English language;  Affinity with working in an international environment; Music lover. Who we are Small, young and enthusiastic team in a growing company with strong ambitions; International business environment, colleagues and clients around the world with diverse backgrounds in music and tech; Egalitarian, transparent environment with career growth opportunities; Part of a dynamic industry: technology, media and entertainment.
FUGA Amsterdam, Netherlands
May 17, 2019
Full time
Founded in 2006, FUGA builds software and provide services for the digital music industry. We have an extensive and growing international network of clients and partners. Our HQ is based in Amsterdam, the Netherlands, with offices in New York, London and Milan and representatives in Paris, Los Angeles, Korea and Brazil. We operate at the heart of the music industry with clients such as Tommy Boy, Ultra Records, Curb Records, Spinnin' Records, Armada Music, Epitaph, Domino Recording Company and more. FUGA connects these record labels, artists and distributors with online stores such as Spotify, iTunes, and Apple Music. By doing so FUGA enables its clients to optimize their business processes and successfully execute their strategy. FUGA's products & services provide a complete ecosystem for the digital product cycle. Clients manage, distribute and promote their music and collect on their revenue. Are you enthusiastic and accurate? Do you want to join a fast growing music and tech company? Then we’re looking for you! Job summary   FUGA is looking for an enthusiastic and accurate Junior Royalty Administrator to assist in processing incoming and outgoing royalty statements using FUGA’s internal royalty accounting software. You will join a fast growing music and tech company and will help streamlining FUGA’s royalty accounting processes. In this position you are part of the Aggregation team. You work closely together with the Royalty Administrator and you report to the Director of Aggregation & Services. What you do   As junior royalty administrator you are responsible for: Ensuring all incoming reporting & payments are processed and received in a timely fashion, for Aggregation and Neighbouring Rights services; Ensuring all invoices are send in a timely fashion; Ensuring Aggregation and Neighbouring Rights reports are correctly imported into our in-house royalty accounting system and FUGA clients receive accurate statements; Administering royalty balances; Assist in DSP onboarding process and work closely together with licensing team; Investigating and solving royalty allocation issues; Ensuring contracts are set up correctly into royalty system; Royalty inbox: daily review of incoming emails. Pick up requests from customers and suppliers, other ad hoc emails; central point of contact. Requirements Who you are You have minimum bachelors degree; You have the ability to work efficiently and accurately within given deadlines; You are pro-active and can work independently; You like working with numbers; You pay attention to detail and work accurate; You are comfortable with communicating to clients and business partners; You are experienced in MS Office and other administrative tools; You have excellent verbal and written communication in English language; You are a music lover. Who we are Small, enthusiastic team and a growing company with strong ambitions; International business environment, colleagues and clients around the world with diverse backgrounds in music and tech; Egalitarian, transparent environment with career growth opportunities; Part of a dynamic industry: technology, media and entertainment; Location in the heart of Amsterdam.
FUGA Amsterdam, Netherlands
May 17, 2019
Full time
Founded in 2006, FUGA builds software and provide services for the digital music industry. We have an extensive and growing international network of clients and partners. Our HQ is based in Amsterdam, the Netherlands, with offices in New York, London and Milan and representatives in Paris, Los Angeles, Korea and Brazil. We operate at the heart of the music industry with clients such as Tommy Boy, Ultra Records, Curb Records, Spinnin' Records, Armada Music, Epitaph, Domino Recording Company and more. FUGA connects these record labels, artists and distributors with online stores such as Spotify, iTunes, and Apple Music. By doing so FUGA enables its clients to optimize their business processes and successfully execute their strategy. FUGA's products & services provide a complete ecosystem for the digital product cycle. Clients manage, distribute and promote their music and collect on their revenue. Record Labels and Music Services FUGA, a leading digital music distribution platform headquartered in Amsterdam, is currently looking for a DSP (Digital Service Provider) Manager, based in our Client Services team to work with the growing list of services that we deliver our clients' content to. You will join the established Amsterdam Client Services team at FUGA HQ and will manage the technical and operational work required for setting up delivery feeds to new DSPs, as well as managing the day to day relationship and troubleshooting tasks with our existing DSP partners. What you do Be a main point of contact for our existing DSP partners Provide day to day support to the Senior DSP Manager Investigate, troubleshoot, and where possible solve (technical and operational) issues related to our DSP connections Act as interface and point of contact between Client Services as well as Development and Product teams for DSP related issues Coordinate and chair regular catch up and planning calls with our DSP partners Escalate issues where appropriate (into Head of CS, as well as Development and Product teams) and communicate effectively Gather requirements for DSP platform specific feature, bug and upgrade work Create support documentation, training guides and procedures for use internally and externally by clients Test software improvements and bug fixes Work closely with FUGA Licensing team to manage and prioritise new DSP setup, as well as day to day operational and administrative tasks Requirements Who you are You are tech savvy, communicative and confident working in and dealing with technical/operational teams. Some of the basic qualities and capabilities we feel are required for this role are: 2 or more years of experience working in digital supply chain, ideally in music Are passionate about music and regularly use digital music services Independent worker / thinker / planner Excellent communication and analytical skills Tech savvy Motivated to develop ones skill base Organised and comfortable tracking and prioritising multiple issues Able to work under pressure Comfortable working in an AGILE environment Fluent in English - written and speaking (additional languages a big +) Even better  Have music industry experience in digital operations Understands and has working knowledge of DDEX Understands music metadata Knows how FUGA or a similar music delivery platform works Knowledge of the digital music consumer landscape We would be thrilled to have someone on board that is passionate about music and has a firm understanding of digital supply chain operations. So please make sure to mention if any of this describes you!   W ho we are Small, enthusiastic team and a growing company with strong ambitions International business environment, colleagues and clients around the world with diverse backgrounds in music and tech Egalitarian, transparent environment with career growth opportunities Part of a dynamic industry: technology, media and entertainment  
FUGA Amsterdam, Netherlands
May 17, 2019
Full time
FUGA is growing and we are looking for motivated people that can help us excel in the ever-changing digital music and technology industry. Currently we’re looking recruit an IT Manager. The Job:  Setting up device management for all employee devices, mainly Apple, some Windows. Ordering new office hardware like printers, beamers, TV's etc. Maintaining employee devices and troubleshooting any problems they might have. Account management of the different SAAS products FUGA uses, such as GSuite, Slack, Atlassian Suite, Help Scout etc. Setting up single sign-on for employee accounts. Setting up and maintaining meeting room IT. Maintaining office telephone and internet network. Requirements You are:  A pro-active person who brings forward own ideas and seeks for continuous improvement.  A self-reliant person who has no problem working alone (we're not large enough to have a team). You have:  Experience with managing Apple hardware (experience with JAMF is preferred). Experience working with a single sign-on solution, preferably setting one up.
FUGA New York, NY, USA
May 17, 2019
Full time
Founded in 2006, FUGA builds software and provides services for the digital music industry. We have an extensive and growing international network of clients and partners. Our HQ is based in Amsterdam, the Netherlands, with offices in New York, London and Milan and representatives in Paris, Los Angeles, Korea and Brazil. We operate at the heart of the music industry with clients such as Ultra Records, Curb Records, Armada Music, Epitaph, Domino Recording Company and many more. FUGA connects these record labels, artists and distributors with online stores such as Spotify, iTunes, and Apple Music. By doing so FUGA enables its clients to optimize their business processes and successfully execute their strategy. FUGA's products & services provide a complete ecosystem for the digital product cycle. Clients manage, distribute and promote their music and collect on their revenue. About the role: The FUGA Client Services department is looking for an experienced, passionate, technically savvy professional to work in our Client Engineering (CE) team (based in our New York office). You will be working in a local team of 5 people, and will be the first technical team member in our New York Office. As an intrical part of the technical arm of the Client Services department, the Client Engineer will oversee both the ingestion of content from our label clients, as well as the delivery feeds to our DSP partners. Just as importantly you will be a go to person for wider team members when it comes to running data analysis, SQL queries and gathering other such business intelligence . The ideal candidate will also be capable of building tools (alongside our Development team) to help optimize and streamline existing process within the CS team. Role: Technical point of contact for our US clients, digital service providers and internally for the Client Services team Work alongside the Client Engineering team based in our HQ in Amsterdam prioritizing and managing technical backlog Advise and guide new clients and their development team when integrating with the FUGA platform Escalate issues where appropriate to the Head of Client Services and/or the Development team Investigate, troubleshoot, and where possible solve (technical) issues Work with inhouse Product Owners to help develop tooling that will assist clients and/or internal FUGA stakeholders to optimise workflow Responsibilities:   Running label catalog ingestions for (onboarding) clients Creating and Updating scripts to automate daily tasks Work with DSC (Digital Supply Chain) Dev team to plan and prioritise CE work for development sprints Assign issues and prioritize work with the wider CE team on a daily basis Manage daily monitoring of delivery queues and troubleshoot delivery errors Monitor analytics data processing and troubleshoot queue issues Perform custom SQL queries upon request Run existing update scripts on request Perform/test DSP interface upgrades, code changes and bug fixes Create and update support documentation and procedures Train team Members in using internal tools such as SQL and Kibana Provide email & phone support where required to clients Workshop and spec out (alongside our Development team) ideas for tools to help optimize and streamline existing process within the Client Services department Requirements Who we are looking for: You are an experienced Tech support/Account Manager, Client facing Ops or Project Manager  with at least 3+ years experience working in digital supply chain or content delivery. You have the confidence and capability of working in a fast paced role with clear and continuous KPIs, have a data driven mindset when it comes to decision making, and are able to problem solve and think outside the box when whiteboarding solutions. 3+ years experience in a client facing technical / operational support role Comfortable working in an AGILE environment Existing skills using MySQL Understanding of Linux command line tools Independent worker / thinker / planner Excellent communication and analytical skills Organized and comfortable tracking and prioritizing multiple issues Able to work under (time) pressure Entrepreneurial and problem solving approach to your work A data driven decision maker Able to workshop and implement new operational process and product features Comfortable working in a small team environment and eager to make a positive impact early on  Who we are Small, enthusiastic team and a growing company with strong ambitions International business environment, colleagues and clients around the world with diverse backgrounds in music and tech Egalitarian, transparent environment with career growth opportunities Part of a dynamic industry: technology, media and entertainment Location - HQ in Amsterdam, with offices in London, NYC, Rome, and Korea
FUGA Amsterdam, Netherlands
May 17, 2019
Full time
FUGA, a leading digital music distribution platform for independent record companies, distributors and artist services platforms, is currently looking for an experienced, enthusiastic and driven colleague to manage the Benelux Region. Job description Your key responsibility is growing FUGA’s Benelux client-base and managing FUGAs operations in the Benelux. The role may be developed to include more territories and also managing a team.  Responsible for growing our business in the Benelux, driving key sales trajectories with a particular focus on labels and premium artist management companies Maintaining close relationships with our key Benelux-based clients Proactively reach out to prospective new clients Qualify incoming leads and analyze potential of prospective clients Manage introductory calls, FUGA platform demos, and present custom marketing strategies Represent FUGA at local industry events Implementing the necessary processes for FUGA to sell its products and services in the Benelux and to perform required after sales service Managing contract negotiations and process with Benelux clients Manage and expand local client base, end responsible delivering regional budgets for the Benelux Investigate new leads through industry research Working closely with the Client Services team and the wider global sales team Manage all back-office and administrative aspects related to the local entity Implement product and service policies defined by the HQ in Amsterdam Reporting to FUGA’s Global Director Of Sales & Client Services Requirements Who you are  You are social, outgoing, industry savvy, communicative and have experience dealing directly with business leaders to foster new opportunities and strengthen industry relationships. Some of the core qualities and capabilities we feel are required for this role are:  Seven or more years of experience in a business development and/or label relations position within the music industry Strong network in the Benelux music industry Creative and independent worker / thinker / planner Knowledge of the music industry and music industry trends Motivated to develop and foster independent distribution processes  Analytical and investigative Strong capability for cultivating trust within partnerships Ability to interact and work on a trusted level with clients Experience working for an international company Confidence in a negotiation and business terms discussion Affinity with a technical (digital) product suite and a broad services offering Who we are Enthusiastic team and a growing company with strong ambitions International business environment, colleagues and clients around the world with diverse backgrounds in music and tech Egalitarian, transparent environment with career growth opportunities Part of a dynamic industry: technology, media and entertainment About FUGA Founded in 2006, FUGA builds software and provide services for the digital music industry. We have an extensive and growing international network of clients and partners. Our HQ is based in Amsterdam, the Netherlands, with offices in New York, London and Milan and representatives in Paris, Los Angeles, Korea and Brazil. We operate at the heart of the music industry with clients such as Tommy Boy, Ultra Records, Curb Records, Spinnin' Records, Armada Music, Epitaph, Domino Recording Company, Riot Games and many more. FUGA connects these record labels, artists and distributors with online stores such as Spotify, iTunes, and Apple Music. By doing so FUGA enables its clients to optimize their business processes and successfully execute their strategy. FUGA's products & services provide a complete ecosystem for the digital product cycle. Clients manage, distribute and promote their music and collect on their revenue.
FUGA Amsterdam, Netherlands
May 17, 2019
Full time
FUGA is growing and we are looking for motivated people that can help us excel in the ever-changing digital music and technology industry. Currently we’re looking recruit a senior DevOps engineer to lead our DevOps team.  The Job:  Lead our DevOps team (people management, sprint execution), report to the CTO. Continuous integration / Continuous delivery: reduce the time to market by improving the development pipeline to make sure software changes go to production in a fast and reliable way. Monitoring: Use industry standard tools to automate monitoring our production environment. Set up resource metrics, work metrics and proactive alerts.  Infrastructure: Improve resilience, scalability, performance by leveraging high availability and cloud environments. Design and implement the next generation modular, performant and maintainable FUGA SaaS back-end architecture and continuous deployment infrastructure to provide fault tolerant high available services to our clients. Oversee the hardware budgets. Work and learn within a small Scrum team with autonomy and freedom in making decisions. Drive new features for FUGA from end to end though prototyping, validation, implementation, launch, and further iteration. Work within a product company, using modern technologies, diving deep into technical problems, writing clean code and doing things right. Informal working environment in the canal district of Amsterdam. Competitive package, flexible working hours. Requirements You are:  A talented DevOps engineer with a solid background in Computer Science. Bold and curious, not scared of new technologies and with a constant desire to learn, grow, teach, lead and improve. Enjoying the challenges of building an infrastructure for data intensive, highly responsive, and fault tolerant apps. You have:  A minimum of 5 years of hands-on experience with the following concepts or technologies: Linux system administration; On-premise server maintenance; Networking concepts, design and hardware responsibility; On-premise / cloud hybrid setup; Provisioning tools like Docker and Chef. A minimum of 3 years of experience working in a team lead role. A minimum of 3 years of experience working in a tech lead role, overseeing execution of multiple infrastructure projects. Preferably, a passion for music! 
FUGA Amsterdam, Netherlands
May 17, 2019
Full time
FUGA is growing and we are looking for motivated people that can help us excel in the ever-changing digital music and technology industry. Currently we’re looking to recruit a Principal Engineer. The job:  Work alongside and report to our chief architect. Spend roughly 1/3 of your time assisting the chief architect in overseeing the development teams on a technical level; 1/3 of your time consulting teams on technical matters; and 1/3 of your time coding, helping teams out that require assistance or development power. Formulate guidelines for FUGA wide development practices and oversee implementation. Drive new features for FUGA from end to end though prototyping, validation, implementation, launch, and further iteration. Maintain and extend FUGAs music distribution platform, a digital music content management and workflow pipeline system distributing millions of albums per month to stores like iTunes and Spotify.  Work within a product company, using modern technologies, diving deep into technical problems, writing clean code and doing things right. Informal working environment in the canal district of Amsterdam.  Competitive package, flexible working hours. Requirements You are:  A talented engineer with a solid background in Computer Science and at least 8 years of experience in Java software development.  A strong communicator. A confident engineer that thrives within a product company, and enjoys the challenges of building data intensive, highly responsive, and fault tolerant apps. You have: Outstanding communication skills. The ability to drive or assist a team towards a clearly defined direction. Experience with: Java 8, Hibernate, Spring (Security, data, AOP, Spring Boot), Docker, ElasticSearch, CI/CD, Microservices, Google BigQuery, Jenkins, MySQL, Git.  Preferably, a passion for music!