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Shotgun

Shotgun is a worldwide event marketplace that enables live event organizers to create amazing events and distribute tickets to evolving communities of users, in France, USA, Brazil, Spain, and Mexico.

We've built an intuitive software to help organizers build and grow their community and make the right decisions all throughout their journey. Shotgun allows them to refocus on what really matters to them: artistic direction and event production.

In a world where going out has become a way of life, the mobile application Shotgun is the go-to destination for young people to discover events, buy and resell tickets.

May 04, 2022
Full time
Customer Support - USA
Shotgun New York, NY, USA
Shotgun - USA At Shotgun, we're looking for ambitious and talented individuals who both know how to enjoy life and surpass themselves, who love solving problems and building products, and who believe real ambition requires resilience and humility. We are looking for Sales people to help our current Sales team (Ambassadors, Account Executive and Account Manager) in the US. You will report to the General Manager. You can be based anywhere in the USA, ideally in NYC 🇺🇸 What will I be doing? 🤔 You’ll be one of our first few members on the customer support team and you’ll be on the front-lines of responding to support messages from our users and organisers Provide reliable support: this is usually over chat messaging or email, but can also mean a phone call Occasionally organizers might also need punctual help on site with access control, scanning etc. Provide feedback regarding customer service procedures, policies, and standards Maintain...