Sennheiser electronic GmbH & Co. KG is a German privately held audio company specializing in the design and production of a wide range of high fidelity products, including microphones, headphones, telephone accessories and aviation headsets for personal, professional and business applications.

Sennheiser Marlow, UK
Mar 08, 2021
We offer a unique opportunity within a global market leader within audio industry. We are looking for a Service Administrator to join our Service Team on a fixed term 12-month contract. As our new Service Administrator, you will b e responsible for  all business administration processes supporting the service engineers. As our new colleague your culture and language skills will be the ambassadors of our corporate culture principles. You will manage enquiries, incoming returns and exchanges  for our customers in our ERP system using the Sennheiser guidelines and specifications. You will encompass the customers’ needs by providing and delivering a professional, high quality service, and offering assistance while handling customer service queries and returns. You will also be responsible for covering goods in/ out function as a backup when required. The role requires maintaining an excellent level of customer focus, quick thinking solutions...