Focusrite
Nashville, TN, USA
Job Title: Sales Support Specialist Based : Nashville, TN Term : Permanent, Full time Salary : $35-$45K pa + Excellent benefits The Role: The Sales Support Specialist is a member of the Focusrite Group US Operations team and is responsible for promoting and maintaining positive customer relations by processing and tracking sales orders received from Sales team members and third-party dealers. The successful candidate should be detailed oriented, self-starting, motivated, fast learning, and have excellent verbal and written communication skills, with a focus on customer service. This is a hybrid role with the emphasis on remote working. Duties and Responsibilities: Manage incoming communications from customers and internal staff via email and phone to: Establish and maintain positive and productive business relationships with internal and external customers Review sales orders for accuracy Provide product availability information Provide order status...
