1 jobs found in nashville

Job Title: Social Support Coordinator (US) Based : Nashville, TN with hybrid working available Term : Permanent, Full time Salary : $37k pa + excellent benefits The Role: As a Social Support Coordinator, you will be responsible for assisting existing and prospective customers on defined social media platforms to a high standard, both reactively and proactively. You will represent the company on social platforms, reinforcing our professional yet friendly approach and will build rapport with advocates and key communities. Reporting to the Senior Social Support Coordinator, you’ll work with our global customer service team to hit our social KPIs and strive for improvements, looking for opportunities to innovate and broaden our reach. The position involves liaison with customers, social media team, global support team, marketing and brand advocates. Key responsibilities: Maintain a presence on defined social platforms, responding to customer queries in a timely,...