9 jobs found in Chicago

We build primarily in Ruby/Rails, Python, Go and React, but we value identifying the right language/framework for the job. We believe in fast development cycles, clean architecture, test-driven code, fast specs, and continuous deployment.   Everyone at Reverb takes creative initiative, helps set their own priorities, and comes up with new ways to grow the business. Our software engineers take pride in crafting great software but take even more pride in product ownership, taking ideas from concept to release and beyond. Not sure what it's like to work here? Check this out:  https://product.reverb.com   Here are the qualities we look for in our potential hires: Product ownership  – we are not just software engineers and designers. At Reverb, you’ll be expected to track the performance of features you release, talk to stakeholders, fix bugs, and understand your impact on the business. Self-motivation  - taking initiative to just get things done. Have an idea? Make a pitch and have your idea turned into reality.   Responsibilities: Building the Reverb core Rails app and refactoring existing code to higher quality standards. Developing and maintaining public facing and internal APIs using gRPC and JSON Taking a pragmatic approach to product development through understanding and making well-reasoned technical decisions and tradeoffs.  Participating in pairing sessions, code reviews, and researching things independently. Elevating your direct team members and other developers through continuous mentorship.  Being more than an engineer - a product owner who wants to interact with customers, break down large problems, and follow up on the performance of your features to know how they impact customers directly.   Requirements: Professional experience with React, Ruby 2, Rails 4 or other applicable web frameworks and Postgres or other RDBMS. Deep expertise of your chosen languages and frameworks, but curiosity and ability to ramp up on new technologies quickly when called for. Experience with unit testing (whether TDD, BDD, or spike it first and test it later) and a desire to push everyone to do better. Great communication skills and the desire to collaborate across departments and with customers. Experience with ElasticSearch, Redis, Docker - huge pluses.   What you'll get: To complement our competitive compensation and stock options plans, we offer: No-bureaucracy environment where ownership and initiative is valued. Health insurance and a healthy work environment-- no 80 hour weeks. 401k with 4% match. Flexible vacation and sick days. Pre-tax commuter benefits. A MacBook Air, monitor, keyboard, mouse of your choice and standing desk. Discounts on music gear. This is a local position in Chicago, please no remote workers or recruiters.

Reverb is looking for a passionate developer ready to push our codebase forward. We believe in shipping code quickly and safely and we'll be relying on you to help us tackle the most impactful projects and make the right improvements to keep us accountable. We work primarily in Swift. We sweat the details, spending time polishing a critical feature to delight our users. We are a lean team and always try to leverage the right tool for the job whether that be native code, a web view, or SwiftUI in the (near future).   Everyone at Reverb takes creative initiative, helps set their own priorities, and comes up with new ways to grow the business. Our software engineers take pride in crafting great software but take even more pride in product ownership, taking ideas from concept to release and beyond. Not sure what it's like to work here? Check this out:  https://product.reverb.com   Here are the qualities we look for in our potential hires: Technical Leadership  - You have a framework of how you want to quickly and safely ship software, are ready to implement that vision, and can instill that vision with others.  Product ownership  – We are not just software engineers and designers. At Reverb, you’ll be expected to track the performance of features you release, talk to customers, and help figure out next steps to grow the business. Self-motivation  – Taking initiative to just get things done. Have an idea? Find someone else to help you make it a reality rather than waiting for work to be assigned.   About iOS @ Reverb: Our app is native, majority in Swift (with an ever shrinking amount of ObjC) We use GraphQL extensively. Continuous Integration with Unit and UI Testing via Fastlane. Mobile at Reverb drives about 50% of revenue.   Responsibilities: Push the Reverb iOS codebase forward. Define and build how we write the next generation of features. Work with the product team to implement their vision while providing feedback and taking ownership of the behavior, design, and implementation of features. Refactor existing code with pride. Embrace and extend patterns and processes employed by mobile through pairing and active participation in review. Learn the Reverb platform and advocate on behalf of our users. Collaborate across development, marketing, customer engagement, content, sales and management teams to gather feedback. Serve as a mentor to other mobile developers. Pursue the advancement of your skills both in and outside of Reverb.   Requirements: Prior experience leading mobile projects from concept to implementation Ability to guide and mentor junior team members  Understanding of network frameworks and APIs A portfolio of published apps in the App store that demonstrate your skills and expertise   Bonus Points: Experience working with alternative mobile frameworks like React Native, RXSwift/RXCocoa. Knowledge or experience with Rails, Go, Protobuf, or GraphQL. Android or other mobile platform experience. A love of playing or enjoying music.   What you'll get: To complement our competitive compensation and stock options plans, we offer: No-bureaucracy environment where ownership and initiative is valued. Health insurance and a healthy work environment. 401k with 4% match. Paid parental leave. Flexible vacation and sick days. Pre-tax commuter benefits. Bi-monthly lunches. A MacBook, monitor, keyboard, mouse of your choice and standing desk. Discounts on music gear.   This is a local position in Chicago, please no remote workers or recruiters.  Please send us a link to your github!

Reverb, the global marketplace for musicians, is seeking a Director of Analytics to lead our analytics practice across the organization. This person will collaborate with stakeholders across all teams to ensure that our internal BI and product analytics needs are being met, help define and inform our glossary of analytics terms, and ensure a consistent view of key metrics across the organization.   Responsibilities: Manage our team of analysts, the front line of BI and analytics in the organization. Collaborate with the team to prioritize work, delegate projects, and ensure consistency across analyses.  Be an advocate for empowering other departments with insightful, decision making information. A mastery of Data Analytics and an understanding of how it informs decision making in our marketing, operations, and product. Ability to glean insights from data using exploratory and causal analysis, well-designed experiments, and descriptive reporting. Seek  proactive  opportunities to provide analysis for leaders within the organization. Shape efforts around ongoing education to enhance data literacy in the organization. Drive the necessary processes and training to democratize data across the organization. Understand the business metrics at the highest level and be able to tie them back to user actions and operational efficiency metrics.   Requirements: 5+ years in analytics leadership in a medium to large sized organization. A strong quantitative background obtained through a degree in a related field (e.g. Statistics, Economics, Applied Mathematics) or through professional experience. Experience writing complex SQL queries. Direct ETL experience a plus. Top notch communication skills, a proven ability to communicate clearly with technical and non-technical audiences. Experience managing web analytics duties in a B2C eCommerce setting. Proven experience analyzing Multi-Channel Attribution, Paid Search Audience Targeting and ROI Impact, Campaign Profitability, CAC. What you’ll get: Competitive salary and stock options in a high growth company. No-bureaucracy environment where ownership and initiative is valued. Health insurance and a healthy work environment-- no 80 hour weeks. 401k with 4% match. Flexible vacation and sick days. A MacBookAir, monitor, keyboard, mouse of your choice and stand-up desk. Discounts on music gear.

Reverb is the largest music instrument marketplace in the world, transforming the way musicians buy and sell gear online. Our first love was guitar, and we quickly became the premiere destination for vintage instruments, obscure pedals, boutique amps and more. Now, we encompass some of the most passionate drummers, synth heads, horn players, DJs and producers around the world who love buying and selling gear.    As a marketplace, our growth depends on the quality and breadth of the sellers we have on the platform as much as it depends on the buyers. With that, we’re focused not only on growing our selection of new, used and vintage gear, but also on creating the best possible selling experience for all sellers -- from those selling one or two pieces of gear a year on up.    As the Specialist, Seller Marketing, you will be in charge of all seller side marketing for our small to medium-sized sellers, including communications, content and product marketing. This is a new role at Reverb, so we are looking for someone with the vision to build a strategy for seller marketing as well as execute on the day-to-day. Our ideal candidate will be as passionate about gear as our sellers and market with a seller mindset. Your job will be to make the Reverb selling experience better through improved seller communication and education, which will ultimately lead to more sellers and sales via the marketplace.    In this role you will: Work with the Marketing Communications Manager to develop a seller marketing strategy and roadmap that prioritizes marketing initiatives across email, content, social and product marketing to increase the number of Reverb buyers who become sellers, increase seller feature adoption and improve seller retention.  Own seller side email marketing communications for small and medium-size sellers, including seller newsletters and journey marketing.   Collaborate with the Content Team on seller marketing content strategy and work to refresh seller content on marketing and FAQ pages. Content includes both written and video seller-focused content. Potentially develop a “seller university” with how to content and best practices for growing a business on Reverb and/or develop a seller advocacy program, where successful sellers teach newer sellers how to navigate the platform.  Serve as the marketing liaison with Outreach, Customer Engagement and Resolutions.  Work to diagnose common seller questions or issues and develop marketing that addresses those needs.  Collaborate with the User Acquisition team on growing new sellers and converting buyers to sellers via paid advertising channels.  Advocate for improvements to our product experience to serve sellers and own seller side product marketing.  Spearhead marketing initiatives to drive seller feature adoption and engagement with a focus on Bump, Protection, Shipping Labels and RPS.  Track and report on key seller KPIs, including new seller growth, seller retention, Bump adoption and buyer to seller conversion.    Skills/Experience required: 5-7 years of experience in sales, marketing or business development, preferably with an e-commerce company. Expertise in B2B marketing or supply side marketing for a marketplace business, including experience with email marketing, content marketing, product marketing, digital advertising as well as marketing automation tools.  Strong oral and written communication skills with a focus both on external marketing communications and internal collaboration with customer care, sales and product teams. Ability to present a strategic growth plan with metrics.  A quick thinker fast to act with the ability to articulate impactful strategies. Experience and a network within the music instrument industry a plus. What you’ll get: Competitive salary and stock options in a high growth company. No-bureaucracy environment where ownership and initiative is valued. Health insurance and a healthy work environment-- no 80 hour weeks. 401k with 4% match. Flexible vacation and sick days. A MacBookAir, monitor, keyboard, mouse of your choice and stand-up desk. Discounts on music gear.

Reverb.com is looking for passionate people managers to coach our next generation of leaders. We care deeply about fostering an environment that promotes learning and development, and you’ll play an instrumental role in implementing different tactics, strategies, and practices to grow our engineers as professionals and provide them with the right challenges to keep them engaged and motivated. As a company that values feedback, we are looking for people who excel at both giving and receiving feedback in a way that encourages dialogue and inspires teams to succeed.   To complement your people skills, you’re also confident in your knowledge and understanding of software development and technologies. We believe in a team-oriented approach that encourages managers to be actively involved in the engineering process: effectively leading technical discussions, helping to resolve technical disagreements, presenting and evaluating engineering trade-offs, and rolling up your sleeves to get your hands dirty  in the code, if the occasion calls for it.   Responsibilities: Manage the performance and career growth of team members. Set clear expectations for their team members and provide constructive feedback. Clear the road for the team by identifying and removing obstacles. Ensure that Reverb standard engineering practices are followed or help define practices where there may be a gap. Champion communication and trust between teams, peers, product and across the organization. Communicate product team’s goals to engineers to ensure everyone is on track and understands the bigger picture initiatives. Foster a culture centered around delivery with a focus on quality.   Requirements: Great people leader with a history of building a strong engineering team via hiring, developing, and motivating talent. Enthusiastic about Reverb and the products we are building with the ability to instill that excitement in others. Ability to breakdown problems and communicate effectively to both technical and non-technical stakeholders. Deep expertise in web technologies with a track record of overseeing technical design and completing projects with high quality. Comfortable operating at leadership level as well as pairing with other developers to understand their technical roadblocks. Proven track record of motivating teams towards delivering business results in a fast-paced, agile environment. Experience in related domains within e-commerce is highly desirable. Prefer experience in both front (React or similar) and back-end (Ruby/Go/Node) technologies. What you'll get To complement our competitive compensation and stock options plans, we offer: No-bureaucracy environment where ownership and initiative is valued. Health insurance and a healthy work environment-- no 80 hour weeks. 401k with 4% match. Flexible vacation and sick days. Pre-tax commuter benefits. A MacBook Air, monitor, keyboard, mouse of your choice and standing desk. Discounts on music gear.   This is a local position in Chicago, please no remote workers or recruiters.  Please send us a link to your Github!

Reverb.com is looking for an outstanding Accounting Manager to help drive our day-to-day accounting, financial, and reporting processes. Key duties include leading parts of the monthly and quarterly close processes, managing AR and AP processes, performing balance sheet account analyses, supporting annual audits, and developing staff accountants. We're a lean team which allows for a lot of project ownership, collaboration, and the ability to make real impact on the business. As a growing and evolving company, accounting & finance is very experimental here! We're looking for analytical thinkers with creative ideas who can go beyond the numbers and think critically about the business.  Responsibilities: Own full life cycle accounting for domestic and international entities.  Ensure the accurate compilation, analysis and reporting of accounting data and revenue by reviewing and approving monthly journal entries and assisting with the completion of the consolidated monthly financial statements. Reconcile intercompany transactions. Analyze and effectively communicate the financial performance of entities - work with other departments to help them better understand the financial impact of their operations and how that impacts the bottom line. Help automate and streamline manual processes by interfacing with developers and business stakeholders. Assist in preparation for annual audit and tax return filings. Mentor & manage staff accountants. Assist VP, Finance in documenting and monitoring internal controls as well as desk-level procedures. Be a critical thinker and team player-- we are a small team, and we take an all-hands approach to problem-solving. Requirements: CPA or CMA designation. Bachelor's degree in accounting or finance and 8+ years  experience in the field, including previous role as an Accounting Manager. Advanced knowledge of Generally Accepted Accounting Principles (GAAP). Excellent written and verbal communication skills. Must be an Excel guru and have experience with accounting software; Netsuite preferred. Audit and tax preparation experience. Able to work well with senior executives and stakeholders, as well as mentor/lead other team members. Experience in a high-volume, transaction heavy environment. Extremely detail-oriented-- mistakes don’t get past you, and everything reconciles. Strong analytical skills-- you excel working in a challenging and fast-paced work environment while contributing to the continued success of the company. Strong sense of urgency and general business acumen. What you’ll get: Competitive salary and stock options in a high growth company. No-bureaucracy environment where ownership and initiative is valued. Health insurance and a healthy work environment-- no 80 hour weeks. 401k with 4% match. Flexible vacation and sick days. A MacBookAir, monitor, keyboard, mouse of your choice and stand-up desk. Discounts on music gear.

Since launching in 2013, Reverb has grown into the world’s most popular music gear site, connecting millions of people around the world to the gear and the inspiration they need to make music. Our growing team comes to work each day to make Reverb the best place for musicians and music lovers to buy, sell, and learn about music gear.   As part of the Reverb Data Engineering team, you’ll help build the platform to enable data-driven decisions and products that scale along with our business. We’re using Python and Scala to build a streaming architecture to support production machine learning. We’re a small, eager team so we’re looking for engineers who can take a high degree of initiative and enjoy working across team boundaries.   Everyone at Reverb takes creative initiative, helps set their own priorities, and comes up with new ways to grow the business. Our engineers take pride in building great software but take even more pride in shipping great features for our customers. If want to learn more, check out  this video on working at Reverb .   Responsibilities : Design, build and maintain our data pipeline and machine learning services.  Develop ETL ecosystem tools (currently using Elasticsearch, Spark, Python, Redis, PostgreSQL, and more) Collaborate with data science and stakeholders across the organization to raise the bar for data best practices and management Demonstrate and communicate a deep understanding of your chosen languages and frameworks to be able to make tradeoffs. Able to do more with less complexity. Advocate for internal and external customers to break down problems, set priorities and follow up on performance and functionality Build and maintain internal data processing and visualization tools to ensure that stakeholders have timely access to data. Lead in pairing sessions, code reviews and take initiative on research projects/ requirements   Requirements : Professional experience in high-volume ETL systems. Python experience a must, Scala and AWS experience are pluses as they're part of our ecosystem.   Understands different types of data storage and their trade-offs with regards to availability, consistency, read/write throughput and maintenance cost. High-level understanding of machine learning techniques such as regression, data cleaning and/or clustering algorithms. Able to communicate effectively with engineering peers, data analytics, and business stakeholders. What you'll get: Competitive salary and stock options in a high growth company. No-bureaucracy environment where ownership and initiative is valued. Health insurance and a healthy work environment-- no 80 hour weeks. 401k with 4% match. Flexible vacation and sick days. A MacBook Air, monitor, keyboard, mouse of your choice and standing desk. Discounts on music gear.   This is a local position in Chicago, please no remote workers or recruiters.  Please send us a link to your Github!

We build primarily in Ruby/Rails, Python, Go and React, but we value identifying the right language/framework for the job.  We believe in fast development cycles, clean architecture, test driven code, fast specs, and continuous deployment. Everyone at Reverb takes creative initiative, helps set their own priorities, and comes up with new ways to grow the business. Our software engineers take pride in crafting great software but take even more pride in product ownership, taking ideas from concept to release and beyond. Not sure what it's like to work here? Check this out:  https://product.reverb.com Here are the qualities we look for in our potential hires: Product ownership  – we are not just software engineers and designers. At Reverb, you’ll be expected to track the performance of features you release, fix bugs, and understand your impact on the business.  Self-motivation  - taking initiative to just get things done. Have an idea? Make a pitch and have your idea turned into reality. Responsibilities: Building the Reverb core Rails app and refactoring existing code to higher quality standards. Developing public facing and internal JSON APIs (we use Grape and Go to build these). Having a deep understanding of your chosen languages and frameworks, enough to understand and make tradeoffs. Participating in pairing sessions, code reviews, and researching things independently. Being more than an engineer - a product owner who wants to interact with customers, break down large problems, help set your own priorities, and follow up on the performance of your features to know how they impact customers directly. Requirements: Professional experience with React, Ruby 2, Rails 4 and Postgres or other RDBMS. Experience with unit testing (whether TDD, BDD, or spike it first and test it later) and a desire to push everyone to do better. Great communication skills and the desire to collaborate across departments and with customers. Experience with ElasticSearch, Redis, Docker - huge pluses. What you'll get: Competitive salary and stock options in a high growth company. No-bureaucracy environment where ownership and initiative is valued. Health insurance and a healthy work environment-- no 80 hour weeks. 401k with 4% match. Flexible vacation and sick days. A MacBookPro, monitor, keyboard, mouse of your choice. Even a stand up desk if you want! Discounts on music gear. This is a local position in Chicago, please no remote workers or recruiters.

Reverb.com is looking for a genuine music-gear obsessive to help moderate our rapidly expanding community of musicians globally. We live for our customers and their success stories, which is why we empower our Customer Engagement Specialists to flex their creative muscles to come up with innovative solutions tailored to our users specific cases. Our customer engagement team supports all users as they buy and sell on the site, arbitrating disputes between different users, and working to prevent fraudulent and suspicious activity.  While we do provide Reverb specific training, customer service experience is a must as this position will largely involve communicating with our customers via email, chat, and phone. Please make sure to share with us what customer service means to you in your application!  Responsibilities: Assisting customers with day-to-day needs through email, chat, and phone. Added flexibility and availability to respond to live inquiries from Spanish speaking customers over chat. Handling queue of Spanish specific customer voicemails and emails. Brokering resolution in the event of disputes between buyers and sellers. Leveraging content, self-help articles, Reverb features, and your knowledge of our policies and procedures to recruit new buyers and sellers to the site. Keeping a constant, vigilant eye on all site activity. A myriad of other tasks that come with a startup environment and a rapidly growing business. Requirements: Previous experience in a solution-oriented customer service role. Bilingual in English/Spanish. Experience providing support via a live chat service like Zendesk Chat. Excellent written and verbal communication skills. Knowledge of music gear brands, models, and history. The ability to learn new programs, type quickly and generally multitask on a computer. Ability to work full-time hours as well as evenings and weekends. Nice to Haves: Experience with credit card fraud detection and prevention. What you’ll get: Competitive salary and stock options in a high growth company. No-bureaucracy environment where ownership and initiative is valued. Health insurance and a healthy work environment. 401k with 4% match. Flexible vacation and sick days. A MacBook, monitor, keyboard, mouse of your choice. Even a stand up desk if you want! Discounts on music gear. This position is based in our Chicago, IL HQ.