FUGA, a leading digital music distribution platform headquartered in Amsterdam, is currently looking for a Client Services Support Manager to support our growing client base. You will join the established Amsterdam Support team at FUGA HQ and will be the first point of contact for record labels and online music services that use our software to distribute music.
What you do
In addition to being a front-facing liaison with partners and clients, your responsibilities will include investigating, solving, and escalating issues within our client services team. Main components of the day to day are:
Be a point of contact for our clients and digital service providers
Provide email and phone support
Escalate issues where appropriate and communicate effectively with the client services team
Investigate, troubleshoot, and (where possible) solve technical and content related issues
Create support documentation, training guides and...
Jul 22, 2020
Full time
FUGA, a leading digital music distribution platform headquartered in Amsterdam, is currently looking for a Client Services Support Manager to support our growing client base. You will join the established Amsterdam Support team at FUGA HQ and will be the first point of contact for record labels and online music services that use our software to distribute music.
What you do
In addition to being a front-facing liaison with partners and clients, your responsibilities will include investigating, solving, and escalating issues within our client services team. Main components of the day to day are:
Be a point of contact for our clients and digital service providers
Provide email and phone support
Escalate issues where appropriate and communicate effectively with the client services team
Investigate, troubleshoot, and (where possible) solve technical and content related issues
Create support documentation, training guides and...
FUGA, a leading, international digital music distribution company, is looking for a highly motivated law student to join FUGA’s legal team in Amsterdam. You will respond to the Head of Corporate Affaires and the Head of Commercial Legal Affairs & Licensing and be involved in assisting with the administration of FUGA’s legal department. The ideal candidate should be available to work from our Amsterdam office for a maximum of 24 hours per week (days/times to be agreed, half-days availability preferable to ensure business continuity). Minimum placement duration is 3 months with an ideal availability until the end of the year. Remote working is required until the situation with COVID-19 is overcome.
What you do
Management of full contract signing cycle group-wide
Assist with legal research on ad-hoc topics of interest including GDPR
Support with specific projects for the launch of new products and services
Management of the Legal Database and...
Jun 15, 2020
Paid Internship
FUGA, a leading, international digital music distribution company, is looking for a highly motivated law student to join FUGA’s legal team in Amsterdam. You will respond to the Head of Corporate Affaires and the Head of Commercial Legal Affairs & Licensing and be involved in assisting with the administration of FUGA’s legal department. The ideal candidate should be available to work from our Amsterdam office for a maximum of 24 hours per week (days/times to be agreed, half-days availability preferable to ensure business continuity). Minimum placement duration is 3 months with an ideal availability until the end of the year. Remote working is required until the situation with COVID-19 is overcome.
What you do
Management of full contract signing cycle group-wide
Assist with legal research on ad-hoc topics of interest including GDPR
Support with specific projects for the launch of new products and services
Management of the Legal Database and...
