2 Community Management jobs

THINKCLUBBIN is searching for an experienced Social Media Manager, Music to serve as a team leader for the growth, engagement and energy of Thinkclubbin and our Artist's digital and social platforms, including Instagram, Twitter, YouTube, Tik Tok, Facebook, etc. You’ll help build out our reporting capabilities, identify expansion opportunities, optimize performance, and drive growth (both investment and revenue) by adding your magic touch for success. You are a storyteller (creative), a strategist (analytical), and a trendsetter (foresight) when it comes to all things social, online and offline, and everyone knows it! The ideal candidate is a  Spanish & English (a must) speaker with 2-3 years of professional experience in community management. Experience working in a fast-paced environment is essential and as a member of our team, you’re expected to have a good understanding of Entertainment, Music Industry, brand and content. Your Mission: Build community with our audience across our social channels, with a particular focus on Instagram Manage and monitor communities on different platforms such as Instagram, Facebook and Twitter, etc. Expand the brand's and its artist's social media presence, followers and engagement - through creative content and storytelling  Identify viral, digital word-of-mouth marketing opportunities with the goal of driving traffic, fan acquisition, and creating brand awareness Develop an original content strategy based on in-depth knowledge of music and how to engage audiences, adapt to cultural insights, including the needs of representation in music, and knowing how to pivot based on culture and brand Develop and execute social marketing content calendar, including web and email, and provide weekly reporting Plan and manage campaigns on social and display platforms (Facebook, Instagram, Google Display Network, YouTube, etc.) working within the native tools on each platform to execute and optimize campaigns., etc. Research industry benchmarks by platform and brand: Leverage research tools and resources to plan campaign tactics that adhere to brand goals and target audience Stay on top of the latest trends by knowing what’s happening in culture and what’s about to happen Respond to all relevant questions and inquiries across all forms of social media communication (DMs, comments etc.) Foster positive user engagement on different channels by sparking conversation and interacting with users and moderate conversations especially when becoming heated or political. Manage customer satisfaction and deal with any negative comments in a professional manner Identify trends and relevant conversations happening on our social media platforms and report them back to the team to help inform Thinkclubbin and their Artist's content strategy Engage and monitor fan communities to create positive sentiment and increase number of engaged/active users. Work closely with cross-functional team members/partners to develop and optimize social media, marketing and PR strategies with Influencers, brand ambassadors and celebrity collaborators Oversee planning for live social content capture at events and develop creative shot lists for social content. Required Skills: Editorial and creative mindset that knows what the brand’s audiences consume and creates the content they love Knowledge of paid social and display landscape, including optimization techniques and strategies across a variety of platforms (Facebook, Instagram, Google Display Network, etc.). Hands-on background in both paid AND organic social media management (with growth stories for each) Analytical thinker who can recognize critical issues and focus attention accordingly based on data, and other factors Detailed-oriented, highly organized with the ability to manage multiple project deadlines efficiently.  Experience with campaign management tools such as Facebook Ads, Google Ads, etc. Experience with social media reporting tools such as Google Analytics, and any other reporting tools High level of proficiency with G-Suite, Adobe Creative Suite (Photoshop, Premier Pro, etc), Keynote, Final Cut Pro, Canva, and any other productivity or creative software tools Strong ability to develop creative, clear, and engaging copy with an eye and instinct on what works on Instagram, Facebook, Youtube, Tik Tok, Twitter, etc. You know what posts belong where and on what channel and why.  Superior verbal, written, copy editing and proofreading skills A resourceful self-starter with a very high work rate—able to get things done without constant input and support. Works well both independently and collaboratively.  Positive and outgoing personality, with the professional demeanor and ability to relate well with team members, partners, creatives, customers, influencers, ambassadors, strangers, etc. Interests Passionate about music, especially Electronic Music. First to know what’s happening in culture (pop culture and media/entertainment obsessed, but in a healthy way)  Having a life outside of work is a plus (yes, please). >>> Please send your CV and Cover Letter via Doors Open. 

We are music and tech fans hailing from all over the globe, working to make Deezer the most personal music streaming service. From data scientists to tech experts, artists & labels specialists to marketers, and even in-house music editors, our team is spreading the love for music to over 180 countries. Supporting local and international artists and bringing them closer to their fans is our mission - we believe music is about diversity, multiculturalism and togetherness. Ready to join the team? We're all ears.  Job Description The social global team in London is looking for a new member to join its ranks; we’re a team of storytellers and producers in love with music, culture and technology. Our mission is to tell the stories behind tracks, artists and creators who use music and podcasts to tell their vision of the world. We’re keen to find someone who is passionate about discovering these stories and bring them in front of our audience. We have a unique perspective on content and we want to bring that to life through the stories and conversations we have with our community.   What you will do? Collaborate with the social team to develop our editorial strategy and tone of voice for audiences across our social media channels and community platform. Ideate and create content with a strong point of view and energy. You’re an individual with ideas, stories and a strong sense of what’s happening now in culture we can elevate in our online community.   Be bold, be courageous, be ‘on’ with what is happening in the world and experiment with formats, stories and topics. We love someone with a ‘hacker’ mentality.  Take our brand-new Community advocacy program to the next level by growing our user communities. Manage the engagement in our Community on a daily basis; we’re looking for someone who can know their memes and emojis.  Create and execute on a Community activation plan (short and long-term)  Drive and evolve a unique and engaging Community strategy that makes Deezer stand out in the online world. Grow the Deezer Community by keeping our users engaged and entertained and encourage them to join the conversation, all in line with what our Company stands for.  Identify and manage Community super-users.  Work closely with our in-house Social Media and Customer Service team to ensure alignment between platforms. Track, analyse and report on the performance of our online community, identify and drive improvement opportunities. Create and execute online and offline events and experiences to drive our community of super fans.. Qualifications What we are looking for: A deep understanding of social platforms, their users’ behaviours and expectations, how those can be leveraged and turned into attention-grabbing social stories/content. A storyteller. A creator. With great knowledge of how social and communities work, how to make great content to get their attention and start conversations.  A proven record of great social content writing and community manager; 3-5 years of experience in a similar role (background on content creation in the social space; experience in journalism is a plus but not a must). You need to know the difference between ‘were’ and ‘we’re’ ;)  Great storytelling skills on any social platforms or medium. A really nice person who is not afraid to speak up for what is right in the world. We are a team and a company respectful of the diverse cultures and communities our employees and consumers belong to.  Adaptable to a fast-paced environment open to collaborating with teams across the world (you’ll be based in London with a part of the social team, the rest of the team is in Paris, Miami and Berlin - we’re all over but we do chat a lot together).  Deep understanding of different cultures and the internet, with a 6th sense for what could be the next talked about things and how to make those relevant for the Deezer community.  An individual with an understanding of social marketing and analytics, someone who applies an insight-led approach to content testing and optimisation.  Native English speaker would be a plus. Additional Information Life @ Deezer HQ > Start-up environment with an at home vibe and outdoor space > Kitchen stocked with free drinks and snacks daily > Friday drinks & seasonal parties > Gym access, plus yoga, pilates and boxing classes > English and French language courses > Hackathons & meetups We are an equal opportunity employer >>> Click on  Apply Now  to be taken to the application page.