Shotgun
New York, NY, USA
Shotgun - USA
At Shotgun, we're looking for ambitious and talented individuals who both know how to enjoy life and surpass themselves, who love solving problems and building products, and who believe real ambition requires resilience and humility.
We are looking for Sales people to help our current Sales team (Ambassadors, Account Executive and Account Manager) in the US. You will report to the General Manager.
You can be based anywhere in the USA, ideally in NYC 🇺🇸
What will I be doing? 🤔
You’ll be one of our first few members on the customer support team and you’ll be on the front-lines of responding to support messages from our users and organisers
Provide reliable support: this is usually over chat messaging or email, but can also mean a phone call
Occasionally organizers might also need punctual help on site with access control, scanning etc.
Provide feedback regarding customer service procedures, policies, and standards
Maintain...