11 Account Management jobs

About BMAT  BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. The company started with an idea – to index all the music in the world – and a mission – to better the music eco-system – and a team of nerds eager to learn how to build a successful business. Today the company has grown to more than a hundred people - spread across Barcelona, Buenos Aires, Lima, São Paulo, London, Paris, Oslo, Tel-Aviv, Johannesburg, Singapore, Tokyo and Seoul - that team up to deliver daily 1 million identifications and 3 billion matches to our partners from all over the music industry. Our Culture  We love music. It makes our lives a zillion times better. And we want to give something back to her (yes, to us music is a lady). Make her life easier and her future brighter. We apply our scientific, data-infused brains to tell everyone what music has been played – so that creators get the recognition they deserve. We hear everything everywhere and tell everyone who wants to know. ‘What plays around will come back around’ we say. We believe by helping this happen we can make a positive change in the music ecosystem and enjoy talent for another million years. We are a team of pretty decent people who enjoy working with each other. We’re open minded and well-travelled, coming from all parts of the world. We like coffee, tea, chai, and mate all the same. We’ve got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for technology and Barcelona as a backdrop has proven to make a good combination. We say there is a BMAT touch. We believe it has to do with being passionate, obsessive, nice, generous, honest, self-motivated, entrepreneurial, intrepid, crazy, extraordinary, creative, agile, human, friendly, smart, witty, talented, naive, optimistic, surprising, sensual, and nerdy, but not very hipster (unfortunately).  What You Will Be Doing   Performing a transversal role, working in tasks related to Client, Product and Project management Establishing daily communications with the customers (mainly CMOs, broadcasters, labels and publishers) to coordinate and solve incidences Collecting Clients’ requirements and translating them to the Engineering teams. Understanding the technical capabilities of the tools and  translating them to our customers Preserving the trust gained with the customer and be the responsible for bridging the gap between them and the engineering teams All About You  Previous experience as a technical account manager or technical customer support Passion about listening, asking, understanding and communication Love for teamwork and learning, detail-oriented, multi-tasking skills Initiative, drive and enthusiasm Knowledge or experience in the music industry is a plus Thai - written and spoken at native level    You Can Enjoy Flexible working hours: 20 hours a week.  6 months contract with possibility to be extended. Become part of a multicultural and diverse team obsessed with bettering the music industry. >>> Click on Apply Now to be taken to the application page. 

About BMAT  BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. The company started with an idea – to index all the music in the world – and a mission – to better the music eco-system – and a team of nerds eager to learn how to build a successful business. Today the company has grown to more than a hundred people - spread across Barcelona, Buenos Aires, Lima, São Paulo, London, Paris, Oslo, Tel-Aviv, Johannesburg, Singapore, Tokyo and Seoul - that team up to deliver daily 1 million identifications and 3 billion matches to our partners from all over the music industry. Our Culture  We love music. It makes our lives a zillion times better. And we want to give something back to her (yes, to us music is a lady). Make her life easier and her future brighter. We apply our scientific, data-infused brains to tell everyone what music has been played – so that creators get the recognition they deserve. We hear everything everywhere and tell everyone who wants to know. ‘What plays around will come back around’ we say. We believe by helping this happen we can make a positive change in the music ecosystem and enjoy talent for another million years. We are a team of pretty decent people who enjoy working with each other. We’re open-minded and well-traveled, coming from all parts of the world. We like coffee, tea, chai, and mate all the same. We’ve got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for technology and Barcelona as a backdrop has proven to make a good combination. We say there is a BMAT touch. We believe it has to do with being passionate, obsessive, nice, generous, honest, self-motivated, entrepreneurial, intrepid, crazy, extraordinary, creative, agile, human, friendly, smart, witty, talented, naive, optimistic, surprising, sensual, and nerdy, but not very hipster (unfortunately). Job Summary You will be part of the TV&AV Operations team, working to ensure high-quality services to our Clients.  You will be particularly involved in a major project with a German client. We are looking for an enthusiastic, problem-solving person, who's rapidly able to understand technical processes and inconsistencies and find solutions together with the rest of the team.  Main tasks involve providing support to our products/services, learning to understand customer’s needs and helping guarantee the quality of the services provided. What You Will Be Doing   Maintaining high customer satisfaction by managing incoming calls and customer service inquiries. Filtering tickets and assigning them to the right team. Securing quality over the services and data offered to our customers (data report generation,   quality assurance and deliveries accomplishment). Rapidly identifying operational incidences or technical bugs arising and reporting them to the team to look for solutions. All About You   Genuinely excited to help customers.  Good communication skills with ability to follow agreed priorities. Problem-solving mentality. Team player who can also work independently  Languages   Native German and fluent English.  Spanish is a plus. You Can Enjoy    Full-time job. Flexibility on working hours and home office. Flat hierarchy. Free coffee, tea and fresh fruits. Wide range of online and onsite courses. Possibility to choose your hardware and tools. Free beers and snacks on Friday afternoon’s Jam sessions. Becoming part of a diverse and multicultural team based in Barcelona obsessed with bettering the music industry  Diverse perspectives bring about challenges and drive innovation, and innovation is kind of our thing. Our open-minded and flexible culture organically fosters this diversity. We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life. Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense and time-zones - but we all have one common goal: Making the music world a better place. With equal opportunities for everyone, BMAT is a pretty nice place to work.     >>> Click on  Apply Now  to be taken to the application page. 

About BMAT BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. The company started with an idea – to index all the music in the world – and a mission – to better the music eco-system – and a team of nerds eager to learn how to build a successful business. Today the company has grown to more than a hundred people - spread across Barcelona, Buenos Aires, Lima, São Paulo, London, Paris, Oslo, Tel-Aviv, Johannesburg, Singapore, Tokyo and Seoul - that team up to deliver daily 1 million identifications and 3 billion matches to our partners from all over the music industry. Our Culture  We love music. It makes our lives a zillion times better. And we want to give something back to her (yes, to us music is a lady). Make her life easier and her future brighter. We apply our scientific, data-infused brains to tell everyone what music has been played – so that creators get the recognition they deserve. We hear everything everywhere and tell everyone who wants to know. ‘What plays around will come back around’ we say. We believe by helping this happen we can make a positive change in the music ecosystem and enjoy talent for another million years. We are a team of pretty decent people who enjoy working with each other. We’re open minded and well-travelled, coming from all parts of the world. We like coffee, tea, chai, and mate all the same. We’ve got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for technology and Barcelona as a backdrop has proven to make a good combination. We say there is a BMAT touch. We believe it has to do with being passionate, obsessive, nice, generous, honest, self-motivated, entrepreneurial, intrepid, crazy, extraordinary, creative, agile, human, friendly, smart, witty, talented, naive, optimistic, surprising, sensual, and nerdy, but not very hipster (unfortunately). Job Summary You will be part of the Italian Regional Team, working to ensure high-quality services to our Clients.  You will be particularly involved in a major project with an Italian client.  We are looking for an enthusiastic, problem-solving person, who's rapidly able to understand technical processes and inconsistencies and find solutions together with the rest of the team.  Main tasks involve providing support to our products/services, learning to understand customer’s needs and helping guarantee the quality of the services provided. What You Will Be Doing   Maintaining high customer satisfaction by managing incoming calls and customer service inquiries. Filtering tickets and assigning them to the right team. Securing quality over the services and data offered to our customers (data report generation, quality assurance and deliveries accomplishment).  Applying solutions, whenever it’s possible, directly on music data with the employment of any of the available BMAT web applications/tools. Rapidly identifying operational incidences or technical bugs arising and reporting them to the team to look for solutions. All About You  Genuinely excited to help customers.  Availability to visit customers to their Italian offices. Good communication skills with ability to follow agreed priorities. Problem-solving mentality. Team player who can also work independently.  Languages Native Italian and fluent English. Spanish is a plus. You Can Enjoy   Full-time job based in Milano, home office. Flexibility on working hours Initial contract of 6 months with the possibility to convert it to permanent Flat hierarchy Wide range of online courses Becoming part of a diverse and multicultural team based in Barcelona obsessed with bettering the music industry Diverse perspectives bring about challenges and drive innovation, and innovation is kind of our thing. Our open-minded and flexible culture organically fosters this diversity. We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life. Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense and time-zones - but we all have one common goal: Making the music world a better place. With equal opportunities for everyone, BMAT is a pretty nice place to work. >>> Click on Apply Now to be taken to the application page. 

What's next in music happens on SoundCloud first. As the world’s largest open audio platform, SoundCloud is powered by a connected community of creators, listeners and curators who share, discover and influence what’s new, now and next in music and audio.We reach hundreds of millions of listeners globally every month, many of whom listen on mobile. We’re looking for someone with a passion for numbers to join our Accounting team. Your Role As Accounting Manager you will be part of the Accounting & Tax department based in the headquarters in Berlin. The role is focussing on working closely with other stakeholders across the business and the team and with growing skills contributing to accounting related projects within the SoundCloud Group. Experienced colleagues are willing to share their knowledge allowing you to manage your tasks, grow your skill set and widen your horizon. Specific responsibilities will include: Experience in detecting efficiencies and implementing new processes within Accounting GL Bookkeeping in accordance to IFRS (for example: handling of provisions, expense recognition, Inter-company, currency translation etc.) Managing accounts payable related accounting processes Managing travel and business expense reimbursement Partnering with FP&A department regarding cost analysis Processing of monthly reporting packages and other compliance requirements Supporting the processing of annual financial statements Collaboration with other functions and teams on accounting matters/projects, acting as a proactive business partner Your profile As a motivated member of the team, you are keen to make a difference in many ways. Following the on-boarding phase you will be trained to take on ownership of processes and tasks which will provide you with the opportunity to make things your own, driving them to next level of excellence. We are specifically looking for someone: With strong interpersonal and communication skills 5+ years of experience in Accounting (Accounting firm or in a similar position ) Being highly comfortable working in a fast-paced and ambitious work environment in which colleagues are measured by outputs and not formalities You bring solid knowledge of Accounting principles (IFRS / US GAP / HGB) Excel and financial skills (ERP-system and Monthly reporting handling) >>> Click on Apply Now to be taken to the application page. 

IDOL is a fully independent digital distributor founded in 2006 with offices in London, Paris, New York, Berlin and Johannesburg. Following our highly selective approach, IDOL offers a high level of marketing resources and personalised attention to its partners. Constantly expanding, the company now counts 50+ people and offers full worldwide digital distribution services to labels such as Bingo Bass, Erased Tapes, Glitterbeat, High Note Records, Infiné, Local Action, No Format!, Proper Music Group, Record Makers, SRD, Vinyl Factory, and more. Additionally, IDOL offers a full range of other services including international marketing and physical distribution. Objectives Based in our London office, the role will consist of promoting IDOL’s labels and projects within our network of partners : audio streaming services (Spotify, Apple Music, Amazon Music etc…), download platforms (iTunes, Beatport, Juno, Bleep, Amazon MP3…) and launch creative and innovative release campaigns to achieve commercial goals. You will also be in charge of implementing commercial operations, build deeper partnerships around specific campaigns and analyse results to ensure global revenues on given accounts are maximised. Main tasks: Run daily commercial relations / negotiations / follow up with DSP partners Analyse and report results (playlists inclusions, audit of target-playlists on DSPs, features, special operations…) Participate in the improvement of internal tools for the department and other daily tasks (internal process, CRM reports on newsletters, conversion rates etc…) Run internal reporting to optimise the release strategies in close collaboration with the Head of Retail Marketing and the label management team. Ensure constant improvement of the DSP network whilst maintaining existing contacts. Attend gigs frequently and help introduce new music to the rest of the team. Profile 3 years minimum experience in the music industry (ideally digital background), related to retail marketing. Very good knowledge of Digital Service Providers and new music consumption usages. Passionate about music and music culture, solid knowledge of the independent music scene The candidate will be a proven relationship builder, have excellent inter-personal and communication skills, a flair for negotiation and be challenge-driven. They will display an ability to work autonomously and be highly organised. Experience in Label Management would be considered a benefit. Conditions Type : Indefinite Contract Starting date : ASAP Salary : DOE Place: IDOL - Studio 322, Edinburgh House, 170 Kennington Lane. >>> Click on Apply Now to be taken to the application page. 

Salary: £25,000 - £30,000 (£40k OTE) Location: Manchester A unique opportunity to become an integral part of the team at Mustard Media: an events and festival accelerator agency on a mission to engineer exceptional moments in both it’s output and every-day. Summary: We are looking for a Business Manager who has a track record of driving sales from the lead stage to conversion. You’ll be responsible for selling the agencies core products designed to help festivals and events sell more tickets. You will be responsible for ensuring the agency signs a roster of new festival and events clients from around the world by converting the leads as they come in from both inbound and outbound sources or are passed on internally. This role requires someone with exceptional communication skills and confidence. We will require the successful candidate to create and execute new business strategies through an extremely proactive approach. This person will form one very important piece of the Mustard Media Sales & Marketing team progression and ability, confidence and willingness to grow skills and push boundaries are essential. You’ll work closely with the full sales & marketing team and directors and also tie in with the studio and senior management and you will be fully responsible for ensuring you are monitoring and analysing your performance. The purpose of this role is: 1. To ensure the agency finds and converts enough of the right business so it can deliver on its mission of engineering exceptional moments . Our Business Manager will be integral to the success of this by coming up with strategies to find and convert sales for the companies core products, which are designed to help festivals and events create more exceptional moments and sell more tickets. Responsibilities: 1. Converting outbound & inbound leads into sales. a. You’ll take full responsibility for converting leads passed onto you by other members of the new business team, ensuring they convert. 2. Understanding the companies products inside out. a. You’ll ensure you understand the companies products inside out so you can sell them confidently and accurately. 3. Building meaningful relationships with clients. a. You’ll seek to build meaningful relationships with your sales. You won’t just leave them after you’ve sold them - you’ll continue to check in through their journey and be ready to assist them as their needs evolve entertaining them at appropriate moments. 4. Exceptional Handovers a. You’ll ensure that projects are handed over to delivery teams diligently and efficiently to ensure clients receive a seamless service. 5. Assisting delivery teams with upsells a. You’ll assist the delivery teams with any upsells that arise from their workshops and work. 6. Weekly Reporting and preparing information for weekly internal meetings. a. You’ll keep your activities updated within software as required as well as reporting on your metrics into the weekly New Business Meeting. 7. Providing creative solutions to improve your conversion rate. a. You’ll constantly look to improve your departments workflow and conversion rate by being aware of new ways of working and thinking creatively to create efficiency. 8. Creating new opportunities in markets we already exist a. You’ll be helping to engage current audiences with our products and maximise the reach we have with our current 9. Creating strategic plans to enter into new markets a. You’ll develop new business plans around core company goals and objectives to widen a diversify our client base from our USP products Personality, Education, Experience and Skills: We are looking for an enthusiastic, energetic, proactive and highly creative individual, passionate about good design and process, who is ready to take the next exciting step in their career. A successful candidate stands out because of; A personal track record of converting creative industry leads into sales. Their excellent communication skills - you’ll have the gift of the gab and you’ll be able to charm anyone in person and on the telephone and in writing - no matter their seniority. A proven ability to develop and maintain effective relationships with clients and with internal teams. A proven knowledge within music & events and understanding of the people who operate within it  Proactive thinking skills - proven problem solving mentality. Proven negotiation skills, influencing abilities and commercial relationship-building experience Proven commercial skills ,,always looking at improving things from a commercial angle. Finally, the successful candidate will have: Exceptional skills with Google Slides / Powerpoint to produce and amend proposals quickly. Knowledge and passion for festivals and events, and how marketing can contribute to their success. Knowledge and passion for marketing, creative, branding and websites. Strong analytical skills. A few more things you should know about Mustard Media:   We have 25 days paid annual leave and encourage team members to take their birthday off. We are based in a Central Manchester location next to the Town Hall & St Peters Square tram stop. We have quarterly team socials We are a fast-growing company with a rapidly expanding client base. We eat a team breakfast together on Monday mornings.  Flexi-time: Monday-Thursday either: 8.30-17:00 or 9.30-18.00. Fridays: 9.00-16.00 (We finish at 4pm on Fridays). Cycle to Work Scheme available with secure storage and a shower available on site. We’re part of the Nest Pension Scheme. Free tickets to festivals and events when possible. >>> Please send your CV and Cover Letter via Doors Open. 

Festicket is looking for a Dutch speaking account manager to join the team. You will be closely working with different suppliers across all regions focusing on camping, transportation and accommodation products. You will be managing allocations, solving customer enquiries and maintaining the client relationship. Day to Day Tasks Act as the operational contact at Festicket for festivals / suppliers. Work with the business development team to schedule, load and launch new products. Liaise with suppliers to maintain good stock levels across all products. Manage the closing of sales, including working with the fulfilment team to ensure customer orders are delivered on time. Co-ordinate with customer services and festivals / suppliers to solve issues that arise. Respond to client enquiries and requests quickly and efficiently. Requirements Native level Dutch speaking (Strong English is a bonus) A strong bachelors degree 1 year's experience working in ticketing or events. Able to negotiate and maintain relationships with different suppliers. Strong organisational skills to meet deadlines in a fast-paced environment. Analytical & detail oriented, Excel experience with pivot-table, VLOOKUP is beneficial. Quick at understanding backend systems. Fun to work with! Benefits We’re a team of 150 globally, with our head quarters in the heart of Camden. By joining us you will be part of one of the fastest growing music / travel start-up companies in Europe, where you will have ample opportunity for career progression as we continue to grow. 📈 We have a company culture which is very idea orientated and driven but also very social. It's entirely normal at 6pm on a Friday for half the company to be drinking together in the office & then planning to head out for a night out. 🍻 Benefits & Perks also include: 25 days holiday per annum Discretionary flexible working from home Festicket United - Football Club Opportunities to go to selected & partnered music festivals for free & all year round staff discount Extra day holiday for your birthday Free wagestream account, offering great employee financial wellness Free breakfast Weekly delivery of beers, food, snacks, fruits and drinks Regular team lunches Perks - free Festicket T-shirts, Jumpers and more Value driven start-up culture >>> Click on Apply Now to be taken to the application page. 

MISSIONS : Festicket recherche un(e) gestionnaire de compte francophone afin de rejoindre son équipe. Vous travaillerez en collaboration avec différents promoteurs et fournisseurs situés dans de nombreux pays. Vous serez en charge des campings et autres hébergements ainsi que des transports. Vous serez en charge de la relation commerciale avec les clients,répondrez à leurs demandes et gérerez les quotas. TÂCHES JOURNALIÈRES : Être le point de contact opérationnel chez Festicket pour les promoteurs de festivals / fournisseurs. Travailler avec l’équipe de développement commercial pour programmer, charger et mettre en vente les nouveaux produits. Être en relation avec les fournisseurs et maintenir les niveaux de stocks sur tous les produits.  Gérer les fermetures de ventes, en collaborant une collaboration avec l’équipe de finition afin d’assurer la livraison des commandes en temps et en heure.   Communiquer avec le service client et les promoteurs de festivals / fournisseurs afin de résoudre tout problème. Répondre aux demandes des clients rapidement et efficacement. COMPÉTENCES SOUHAITÉES : Langue maternelle : français (Un bon niveau d’anglais est un plus) Une licence 1 an d’expérience dans la billetterie ou l'événementiel.  Aptitude à négocier et maintenir de bonnes relations avec différents fournisseurs. Capacité d’organisation et respect des délais dans un milieu très dynamique. Compétences analytiques et souci du détail. Expérience avec Excel et les tableaux croisés dynamiques, VLOOKUP étant un plus. Compréhension rapide des systèmes de backend.   Savoir créer une bonne ambiance de travail ! AVANTAGES: Festicket est une équipe de 150 personnes au total dont siège social se trouve au cœur de Camden, à Londres. En nous rejoignant, vous ferez partie de l’une des start-ups de tourisme musical à la croissance la plus rapide d’Europe, où vous aurez de nombreuses opportunités de faire progresser votre carrière au fur et à mesure que l’entreprise croît. Notre culture d’entreprise est basée sur les idées et passionnée, mais aussi très sociale. Il est donc tout à fait normal à 18h le vendredi de boire un verre au bureau avant de sortir faire la fête ensemble.🍻 Les avantages offerts par Festicket comprennent aussi: 25 jours de vacances par an Possibilité de télétravail occasionnel Régime de retraite de Festicket Festicket United Opportunité de se rendre dans des festivals partenaires gratuitement et réductions disponibles toute l’année Jour de vacance supplémentaire le jour de votre anniversaire Compte gratuit sur wagestream, qui permet aux employés d’obtenir une meilleure situation financière Petit déjeuner offert Livraison de snacks, fruits et boissons (y compris bières) chaque semaine Déjeuner d’équipe réguliers Goodies Festicket - t-shirts, pull et plus encore Une entreprise guidée par ses valeurs >>> Click on Apply Now to be taken to the application page. 

Festicket is looking for a French speaking account manager to join the team. You will be closely working with different suppliers across all regions focusing on camping, transportation and accommodation products. You will be managing allocations, solving customer enquiries and maintaining the client relationship. Day to Day Tasks Act as the operational contact at Festicket for festivals / suppliers. Work with the business development team to schedule, load and launch new products. Liaise with suppliers to maintain good stock levels across all products. Manage the closing of sales, including working with the fulfilment team to ensure customer orders are delivered on time. Co-ordinate with customer services and festivals / suppliers to solve issues that arise. Respond to client enquiries and requests quickly and efficiently. Requirements Fluency in English (Spoken and written French) A strong bachelors degree 1 year's experience working in ticketing or events. Able to negotiate and maintain relationships with different suppliers. Strong organisational skills to meet deadlines in a fast-paced environment. Analytical & detail oriented, comfortable with pivot-table, VLOOKUP on Excel. Quick at understanding backend systems. Fun to work with! Benefits We’re a team of 150 globally, with our head quarters in the heart of Candem. By joining us you will be part of one of the fastest growing music / travel start-up companies in Europe, where you will have ample opportunity for career progression as we continue to grow. 📈 We have a company culture which is very idea orientated and driven but also very social. It's entirely normal at 6pm on a Friday for half the company to be drinking together in the office & then planning to head out for a night out. 🍻 Benefits & Perks also include: 25 days holiday per annum 15 sick days per annum Discretionary flexible working from home Festicket workplace pension Cycle to work scheme Festicket United Travel season ticket loan Opportunities to go to selected & partnered music festivals for free & all year round staff discount Extra day holiday for your birthday Free wagestream account, offering great employee financial wellness Management training programme Free breakfast Weekly delivery of beers, food, snacks, fruits and drinks Weekly Friday drinks at 4pm on Friday Regular team lunches Fun monthly company events Perks - free Festicket T-shirts, Jumpers and more Value driven start-up culture  >>> Click on Apply Now to be taken to the application page. 

About BMAT  BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. The company started with an idea – to index all the music in the world – and a mission – to better the music eco-system – and a team of nerds eager to learn how to build a successful business. Today the company has grown to more than a hundred people - spread across Barcelona, Buenos Aires, Lima, São Paulo, London, Paris, Oslo, Tel-Aviv, Johannesburg, Singapore, Tokyo and Seoul - that team up to deliver daily 1 million identifications and 3 billion matches to our partners from all over the music industry. Our Culture  We love music. It makes our lives a zillion times better. And we want to give something back to her (yes, to us music is a lady). Make her life easier and her future brighter. We apply our scientific, data-infused brains to tell everyone what music has been played – so that creators get the recognition they deserve. We hear everything everywhere and tell everyone who wants to know. ‘What plays around will come back around’ we say. We believe by helping this happen we can make a positive change in the music ecosystem and enjoy talent for another million years. We are a team of pretty decent people who enjoy working with each other. We’re open-minded and well-traveled, coming from all parts of the world. We like coffee, tea, chai, and mate all the same. We’ve got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for technology and Barcelona as a backdrop has proven to make a good combination. We say there is a BMAT touch. We believe it has to do with being passionate, obsessive, nice, generous, honest, self-motivated, entrepreneurial, intrepid, crazy, extraordinary, creative, agile, human, friendly, smart, witty, talented, naive, optimistic, surprising, sensual, and nerdy, but not very hipster (unfortunately). Job Summary You will be part of the TV&AV Operations team and will be in charge of engaging with clients and ensuring excellent customer services and high-quality deliveries. You will coordinate projects and maintain the relationship with our customers, understanding their needs and giving them responsive support on a daily basis. We are looking for an enthusiastic, problem-solving person, who’s rapidly able to understand technical processes and inconsistencies and find solutions together with the rest of the team. What You Will Be Doing   Perform a transversal role, working in tasks related to Client and Product management, supporting the operations of the TV&AV business unit Maintain regular communications with our customers (CMOs, broadcasters and publishers) to respond to requests and solve incidences. Secure quality over the services and data offered to our customers. Lead communications and tasks organisation with remote teams. Understand the technical capabilities of the tools to translate them to our customers and internal teams. Preserve the trust gained with the customer and be responsible for bridging the gap between them and the engineering team. All About You   Previous experience as technical account manager or technical customer support. Passion about listening, asking, understanding and communicating. Love for teamwork and learning, detail-oriented, multitasking-skills. Initiative, drive and enthusiasm. Knowledge or experience in the music industry is a plus. Education Bachelor’s degree in Telecom Engineering, Computer Science, Audio Visual Engineering or similar.   Languages   Fluency in English and Spanish.  Intermediate Portuguese.  You Can Enjoy    Full-time job. Flexibility on working hours and home office. Flat hierarchy. Free coffee, tea and fresh fruits. English and Spanish classes. Wide range of online and onsite courses. Possibility to choose your hardware and tools. Free beers and snacks on Friday afternoon’s Jam sessions. Becoming part of a diverse and multicultural team based in Barcelona obsessed with bettering the music industry Diverse perspectives bring about challenges and drive innovation, and innovation is kind of our thing. Our open-minded and flexible culture organically fosters this diversity. We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life. Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense and time-zones - but we all have one common goal: Making the music world a better place. With equal opportunities for everyone, BMAT is a pretty nice place to work.   

Genius is searching for an Account Director that will be responsible for selling a mix of premium video, events, and media on Genius.com – and driving the long-term vision and success of Genius monetization. *Note: This is a remote position reporting to our VP of West Coast Sales. Genius is the world's biggest encyclopedia of music. Powered by its community, in-house creative team, and the artists themselves, Genius serves music knowledge to over 100 million people each month on  Genius.com  and everywhere music fans connect across the internet. Founded in 2009, Genius began as a platform for annotating rap lyrics. Over the years, it has expanded its mission to include more than hip-hop, and more than just lyrics. Every song has a story that needs to be told, and the biggest names in music—including Travis Scott, Billie Eilish, and Ariana Grande—come to Genius to give the world insight into their art. Responsibilities : Meet or exceed revenue goals on a monthly/quarterly/annual basis across digital, mobile, video, branded content and experiential events Build new and existing account relationships while prospecting and developing new accounts Act as a liaison between Genius and advertiser on all brand advertising programs including branded content, advertorials, talent alignment, tech, events, social and mobile Gather market and advertiser information through competitive magazines, websites as well as trade journals Keep abreast of forthcoming marketing and editorial developments and special promotions to communicate with the advertiser base Prepare weekly sales pipeline reports Requirements : 5+ years of media sales experience meeting and/or exceeding quotas Bachelor’s degree Exceptional client relationship and communication skills Ability to work cross departmentally to ensure the success of client programs “Win-Win” attitude with a hunger to meet and exceed goals Desire to work in fast-paced and deadline driven environment Established client relationships within the LA region (emphasis on ENT & Auto verticals) Strong Microsoft (Word, Excel, PowerPoint) and Keynote skillset >>> Click on Apply Now to be taken to the application page.