12 Customer Service jobs

WHO ARE YOU? Do you enjoy dance music? Are you passionate about helping others and assisting with credential operations? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and credential operations. Sounds like you? Then keep reading... WHO ARE WE ? Insomniac produces some of the largest and most innovative music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Throughout our 25-year history, Insomniac has produced almost 400 festivals, concerts and club nights for over 4 million attendees in California, Colorado, Florida, Nevada, New York, Texas, Puerto Rico, and the United Kingdom, with expansions into Mexico, Brazil, Asia and Europe. Insomniac’s premier annual event, Electric Daisy Carnival Las Vegas, is the largest multi-day music festival in North America and attracted more than 400,000 fans over three days in May 2018. The company was founded by Pasquale Rotella and is based in Los Angeles since it was formed in 1993. The Role: We are seeking a Credential Staff to work directly with management to execute Credential Ops. Responsibilities: Act as the first face of Insomniac for staff check in Check government issued IDs to ensure proper identification of all personnel entering site Promptly solve issues that arise by utilizing resources and clear communication Proactively seek out errors in credential uploads and fix them before staff arrival Act as a key-holder for the credential office, ensuring safety and security Assist in administrative tasks as needed Ensure materials get inventoried and transported back to warehouse Qualifications: Extremely organized, with an eye for detail Multi-tasker who thrives under pressure Strong verbal and written skills / phone etiquette and communication skills Must be motivated with an “Everything is possible” attitude Must be an active problem solver, instilled with a sense of urgency for projects large and small The ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant Employee must know and follow job safety procedures, attend required health and safety training's, proactively promote safety at work, and promptly report actual and potential accidents and injuries Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. EQUAL EMPLOYMENT OPPORTUNITY Insomniac strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. >>> Click on  Apply Now  to be taken to the application page. 

The Member Relations role is responsible for acquiring and retaining members for A2IM. This person will be the primary contact for A2IM’s record label community and will be responsible for upholding our core tenets. SPECIFIC DUTIES INCLUDE: - Ensuring that execution and member service meets or exceeds best practices year-round and at A2IM events - Increasing A2IM’s membership through personal contacts, research, and networking - Communicating regularly with current members to ensure their needs are being met and to identify industry issues - Quantifying A2IM’s value propositions to members and prospective members - Coordinating information flows with communications manager, staff, and members - Travel required to attend A2IM events and other industry conferences - Curating A2IM showcase at SXSW and performers at Libera Awards - Other duties as required REQUIRED SKILLS AND EXPERIENCE: - An excellent network of independent labels and other potential member organizations - Indefatigable sales ability - A proactive self-starter who is able to work independently yet collaborate and communicate with all stakeholders - Comprehensive understanding of music industry and particularly independent labels’ issues - The drive to go above and beyond to deliver world-class service for our members - Skilled in communicating to all levels of the music, media, and tech industries and Congress - Strong communication and interpersonal skills, including but not limited to impeccable phone skills and the ability to participate in public speaking engagements - CRM, data management, analytical, and reporting skills - Highly organized, detailed, and accurate - Effective prioritization, time, and project management skills - Tech savvy including use of computers, Internet, social media, MS Office, and Google suite - Innovative thinker - Record label, music publishing, music distribution, management, or other relevant music industry experience is strongly desired - Encyclopedic knowledge of the independent hip-hop and Latin music ecosystems is an asset JOB TYPE: Full-time A2IM is an equal opportunity employer and offers competitive compensation and benefits. Salary and job title commensurate with experience  >>> Click on  Apply Now  to be taken to the application page. 

We are Warner Music Group, home to a broad roster of new stars and legendary artists through a collection of the best-known record labels in the music industry including Asylum, Atlantic, Big Beat, Canvasback, East West, Elektra, Erato, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin’, Warner Records, Warner Classics, and Warner Music Nashville, as well as Warner Chappell Music, one of the world's leading music publishers, with a catalog of more than one million copyrights worldwide. For more than four decades, WMG has been an industry-leading force in providing a world-class array of services designed to help artists and labels grow their careers and their businesses. Artist & Label Services is the umbrella for WEA (Warner-Elektra-Atlantic) – the pioneering WEA distribution and marketing network – and Alternative Distribution Alliance (ADA) – the groundbreaking global distribution company for independent artists and labels. We currently have a fantastic opportunity to join our innovative and highly sought-after Warner Music Artist Services team at WEA, Warner Music Group’s distribution division. A little bit about our team: The Customer Service team provides support to consumers who purchase online from the artist websites. Why this could be your next big break: The Customer Service Coordinator will respond to customer email through the Help Spot web-based application.  Answer questions regarding order status, payment, product, promotions, technical problems, or the shopping experience.  Respond to customer inquiries ensuring that all the all necessary information is provided to meet the customer’s needs and resolve the issue.  This may require collaboration with other departments, or escalation of the issue according to established standard operating procedures . Here you’ll get to: Respond to daily HelpSpot tickets customer issues (status of shipment, order tracking, general payment processing issues, PIN Code Redemption, product and promotions). Cancel or disable order from any further processing at customers request. Process Returns (refund or exchange). Document non-standard issues in BaseCamp for information and or advises on how to handle inquiry. Escalates tickets according to established standard operating procedures. Key Replacement Orders Daily maintenance of Helpspot main queue (spam, merge etc). Assist e-Commerce department with Customer Service support. Develop standard responses and maintain knowledge books via HelpSpot. Rockstar candidates will be able to: Strong problem-solving skills Customer service attitude Ability to multi-task various priorities and manage multiple projects. Ability to work independently and be a team player. Willingness to work some nights, weekends and holidays. Excellent written and verbal communication skills as well as listening skills. Excellent time management, follow-up skills, organizational skills with ability to prioritize workload, and strong attention to detail. Extensive knowledge of customer service techniques, marketing concepts, retail sales, distribution and inventory procedures.  Ability to achieve deadlines in a personable, cooperative and efficient manner within a pressed environment.  Ability to communicate appropriate company policy to the customer. Experience using Magento and/or HelpSpot would be a plus. It would be music to our ears if you also had: College Degree preferred A love of music and an understanding of the “fan” mentality At least 2 years previous experience preferred Why join us? Warner Music Group is all about our people. We are one global company made up of the most knowledgeable, passionate, and creative people in our business. It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and the people behind the music, every stage of their career. We strive to set WMG apart from the rest of the industry by embracing a philosophy of innovation that is part of our company's DNA.  Consider a career at WMG and be a part of one of the biggest forces in music today.  >>> Click on  Apply Now  to be taken to the application page. 

Job Title:  Product Specialist Based in:  PMT, Bristol Reporting to:  Retail & Accessories Manager The Company: Roland (UK) Ltd Roland is a world leader in the design, manufacture and distribution of electronic musical instruments including; keyboards & synthesisers, guitar products, electronic percussion kits, digital recording equipment, amplifiers and audio processing devices. Roland Stores are a retail arm of Roland UK. A Roland Store is an area manned by a Roland Product Specialist, located in leading musical instrument retailers to promote, demonstrate, sell and provide customer support for Roland, Boss and V-Moda products. Please refer to our website for more information of  Roland  and  Boss  products. The Position: The person we are seeking has sales experience and a passion for music technology. You will have the ability to drive musical instrument sales as an outstanding product demonstrator, offer excellent customer service, work with store team members and have an appetite to proactively sell. The individual we are looking for will have the ability to become an accomplished sales person managing a broad range of the Roland and Boss business within the Roland Store, offering excellent product knowledge and promote both Roland and the store via traditional and digital marketing methods. The person will be the sole Roland representative in the store and will therefore be involved in every aspect of running a successful retail business. Key Duties: Dealing with a large cross section of customer enquiries Demonstrating and selling Roland, Boss & V-Moda products Following up sales leads & conducting outbound sales calls Offering post sales & technical support for customers of the Roland Store Managing and maintaining the Roland & Boss areas Creating marketing campaigns for local and online audiences via traditional and digital methods including social media Completing reports Train and work closely with other store staff to maximise Roland & Boss sales Run promotional events throughout the year Key Attributes Experience in a sales role Punctual & reliable Excellent communicator both on the telephone and face to face To have a strong interest and understanding of Hi-tech products Must be proficient in Piano/Keyboard, plus one of the following; Drums Guitar Recording/Production equipment (computer-based recording) Experience in a customer service role Highly organised and able to prioritise multiple tasks Naturally an independent worker who uses initiative to find solutions Creatively minded to continuously improve and overcome challenges Polite, helpful and an active listener Someone who has the ability to put customers at ease A persuasive nature & the ability to think on your feet Competent computer skills with experience of email, calendars, internet & reporting Has the ability to work with management of the store and key stakeholders to grow business for the future A clean and well organised person who would successfully plan their time to maintain and manage the Roland displays Good understanding of social media Enthusiastic manner & passionate about music The Package - Basic Salary & Commission % - Private Healthcare - Contributory pension >>> Click on  Apply Now  to be taken to the application page. 

Are you looking for a flexible job in the music and live entertainment industry? Join us as a Membership Coordinator and help us ensure we are only letting in the highest quality members into Pollen. You’ll be responsible for overseeing who we do and don’t let into Pollen, feeding back to the wider Pollen team on any insights you gather from reviewing member applications and will also join the Pollen Membership committee What you’ll achieve in 6 months Manage our Pollen application pipeline by using our acceptance guidelines to determine who we should and shouldn’t accept as a Pollen member Provide actionable feedback and report based on the different applications you have reviewed to help speed up the time it takes to review an application and improve application quality Be part of the Membership Committee helping to make the final decision around who we will let join Pollen each week Manage the communication with applicants that we require more information from in order to finalise a decision around their application Become a master of the different software applications Pollen uses to manage applications Part time - Paid Hourly - $13.25/hour About Pollen Pollen is a new B2C marketplace being incubated within Verve, a B2B software company which powers ambassador programmes for some of the biggest music festivals and events in the world. Pollen connects members and their friends to festivals, events, sports games and travel destinations maximising the experience they have through unique personal and group rewards they couldn’t access anywhere else. At Pollen we believe in a culture of freedom and ownership. We empower you to work in a way that enables you to deliver the best results. You determine your hours, where you work, the meetings you attend and how much holiday you take in order to be at your best and create the most value. >>> Click on  Apply Now  to be taken to the application page. 

We’re Nura - a young company from Melbourne, Australia that has created the world’s first headphones that automatically tune to your hearing. We are currently looking for sales consultant team members, who will be available to start at the end of October, to staff our kiosk based in Westfield Valley Fair. Hours will vary but you will typically work shifts between the hours of 10am and 9:30pm, Monday to Sunday. Expect to work between 16-40 hours per week. Prior experience in retail and customer service is beneficial, with preference to those with a good understanding of music and technology. We offer a per hour rate + commission. In addition, we offer a staff discount on our products. Responsibilities Communicating with Nura customers and members of the public directly - being friendly, energetic, helpful and demonstrating a problem solving mentality Demonstrate exceptional customer service, product knowledge and selling skills. Resolving customer queries using Nura’s communication and knowledge management systems Understand and apply Nura’s policies, processes and procedures Process customer payments using Shopify point of sales systems Requirements Well spoken communicator with high attention to detail. Background in consumer technology and / or able to pick up technical concepts quickly Ability to take complex concepts and simplify them to a target audience Friendly and excellent at empathising with others Team player Effective time management, preferably in a customer-facing environment Sharp lateral thinking skills and tackles things with a can-do attitude Fast at using Google Enterprise suite and good at picking up new software quickly Flexibility around hours and locations is essential A definite plus… Experience in a retail, customer service or help desk role Obsessed with music / seeking to enter the music technology field / music technology user A relationship with or general interest in music   Job Types: Part-time, Commission Salary: $15.00 /hour

Do you love music and technology? Do you work best in teams and love helping people? Join our startup’s journey into retail and sharing the world’s smartest headphones! Overview We’re Nura - a young company that has created the world’s first headphones that automatically tune to your hearing. We’re based in Melbourne, Australia with a forward thinking and global focus. In 2018, we won the coveted Best of Innovation Award at CES and the 2018 Red Dot Design Award. You can read about us in Wired, Forbes, DJ Mag, Fact Magazine and many more. The Role We are currently seeking expressions of interest to fill a Retail Supervisor role for a full-time, fixed term contract position,  projected to commence from the end of October 2019 . Depending on the success of our expansion efforts, this may lead to an extension. The role will initially be based in Westfield Valley Fair. You will be a critical resource to the success of our US expansion and be our eyes and ears on the ground on the west coast. We want to make sure that people love interacting with Nura as much as they love the Nuraphone! We are looking for a passionate and talented retail supervisor to help deliver amazing customer experiences and lead a team of passionate brand ambassadors. We are creating an interactive pop up experience to bring the sound of the Nuraphone directly to customers. We believe in addressing the customer's needs holistically. Candidates should enjoy helping people use technology and be able to think through both a sales and support lens. Most importantly they must demonstrate raw talent, diversity and a love of music – these are our DNA at Nura! Prior experience in retail leadership and/or customer service is beneficial, with preference to those with a good understanding of music and technology. Responsibilities Undertake recruitment, training and coaching of direct reports. Manage a safe and healthy work environment by establishing and enforcing occupational health and safety standards. Develop and maintain staff schedules and availability. Identify opportunities for improvement and work with other Nura team members to ideate, plan and execute them. Accountable for the execution of SoundStudio procedures e.g. open, close, stock management. Communicate with Nura customers and members of the public directly - being friendly, helpful and demonstrating a problem solving mentality. KPI performance reporting and other administrative duties. Experience in achieving sales targets in a fast-paced environment by demonstrating exceptional customer service, product knowledge and selling skills. Communicate with Nura customers in person - being friendly, helpful and demonstrating the product through a sales lens Resolving customer queries using Nura’s systems communication and knowledge management systems Understanding and applying Nura’s policies, processes, procedures and knowledge base information Providing recommendations for customer relations improvement, based on customer interactions Requirements Flexibility around hours and locations is  essential  Excellent communicator with high attention to detail. Someone who leads from the front. A “doer”, not just a “teller”. Adaptable to a fast paced environment, with an ability to pivot to major business decisions, gain team “buy in” and take team members with you. Ability to work autonomously and/or as part of a remote team. Highly organised. Background in technology and / or able to pick up technical systems and concepts quickly. Ability to take complex concepts and simplify them to a target audience. Driven by the customer experience at front of mind. Must be solution focused, a solid decision maker and calm under pressure. Effective time management, preferably in a customer-facing environment. Advantageous but not a requirement Happy to work with a bunch of Aussies! Obsessed with music / seeking to enter the music technology field / music technology user. A relationship with music, genuine interest in sound. Prior experience in retail management and/or customer service management Familiarity with; Google Enterprise suite, Deputy scheduling or rostering, Shopify POS, PayPal POS, and Apple suite of products and app management We'd love to hear about: You! Who are you? What are you about? Tell us about your relationship with music. What is it about Nura and this role that made you want to apply?

Who we are Xceed is a venture-backed startup headquartered in Barcelona, on a mission to facilitate the interaction of people and businesses around entertainment experiences and transforming the way millions of people access nightlife events worldwide.  Who you are   We are seeking an ambitious and goal-oriented profile with a strong interest in music, events and clubbing culture to manage, retain and develop relationships with our portfolio of clients (clubs, festival, organisers, etc..). As part of an exciting and growing team, you will be responsible for servicing a portfolio of key customers and promoters as well as identifying new business opportunities globally.  Ideally, you will have experience within the events and ticketing industry, whether it be on the promoter side or at a ticketing company. It’s extremely important for you to have gained vast experience in managing client relationships and accounts, as well as your ability to speak multiple languages! What you will do   Manage the existing portfolio of customers, focusing on their retention and satisfaction Work closely with the sales team to onboard and train new customers Create tutorials and how-to guides to help customers to use The Nightgraph in the best way possible for their business Identify new business opportunities within the existing portfolio of customers Be the point of contact and liaison between organisers, clubs, festivals and Xceed - Support our B2C customer care, especially when our main B2C account manager is not at work Provide specific reports on data that customers require (due to this, analytical and numerical skills are important) Work closely with the marketing team to coordinate marketing activities for our customers   What we are looking for A nightlife expert (especially as relates to the underground scene) In-depth knowledge of the ticketing and clubbing industries Proactive attitude and ability to multi-task Flexibility with regards to your availability (often you may be contacted by organisers at time of events during evenings and weekends) Great problem-solving ability and an eye for detail  Excellent communication skills with the ability to sell and convince Fluent in Spanish and English, both written and spoken, additional languages will be a bonus Ability to master the use of the software  Good skills in G Suite and Microsoft Office (especially Excel) Bonus points for Fluency in Italian/French/Portuguese/German Notions of Digital and Social Media Marketing Knowledge of the Adobe Suite Our principles Moderation is fatal Taste everything Have no plan B Inspire Don’t ask if the party is going to be fun Why Xceed will be your favorite team Transparent, dynamic and fun company culture with linear management and short decision-making lines  A hardworking, curious and passionate team that is also friends outside the working hours  Casual, young and multicultural mindset  Ticket Restaurant (a restaurant card)  Flexible working hours with the possibility of remote office several times per month  A completely new, trendy and luminous office located at 22@ - The Innovation District of Barcelona  A premium WeWork membership – access any WeWork office around the world  Free breakfast every Monday, free coffee, tea, and beer all week  Happy Hour every Thursday  Yoga, external speakers, and other activities in the building  Relax areas, table football & a rooftop terrace  Free tickets for every party in town  Team Getaways & other team activities  Autonomy, vast opportunities to learn and grow  Space to give your ideas and experiment  At Xceed we offer equal opportunities - all qualifying applications will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

Technical Support Engineer (UK) The role: As a Technical Support Engineer, the applicant will be responsible for helping to maintain the high level of customer service we provide. They will work as part of a global cross-functional team answering pre and post sales customer enquiries by phone, email and live chat, and working proactively to reduce the number of customer enquiries. Core responsibilities: Act as focal point for pre/post sales and technical enquiries via phone, email and live chat relating to the Focusrite and Novation product lines. Recreate end-user setups to replicate issues reported in the field and submit bug reports to the development team. Coordinate warranty and non-warranty repair bookings for dealers and customers. Represent the Technical Support team and our customer base during the development phase of exciting new products. Abilities, skills and experience required: The ability and readiness to work well as part of a team Knowledge of audio interfaces, MIDI control, home/studio recording setups and music production Experience with Mac OS and Windows systems DAW knowledge (e.g. Pro-Tools, Logic, Cubase) A polite, patient and helpful phone manner Experience dealing with customers Salary: £21,500pa About Us Incorporating the Focusrite, Novation and Ampify brands, we aim to enrich lives through music by removing barriers to creativity. As the number one selling audio interface brand worldwide, Focusrite has an illustrious and prestigious history. Alongside Novation and Ampify, the hardware and software that we develop plays a significant role in shaping the sound of modern music. From amateur to pro, our goal is to contribute to a world where we’ve made a difference creating opportunities for everyone and anyone to enjoy creating music. We embrace evolution, and that means being open to new ideas. Our business is set up to enable everyone to contribute and be heard at all levels and at all stages of product development. We encourage innovation, fresh thinking and are passionate about creating great products. Benefits include flexible working, company pension, life insurance, private healthcare, employee purchase scheme, share options, company music events, offsite company parties and free breakfast/lunch in the canteen. We arrange company training sessions, hold making things easy days, encourage personal development training, run lunch and learns and facilitate external visits.

We’re Nura - a young company from Melbourne, Australia that has created the world’s first headphones that automatically tune to your hearing. We are currently looking for sales consultant team members, who will be available to start during the middle of October, to staff our kiosk based in Westfield Century City. Hours will vary but you will typically work shifts between the hours of 10am and 10pm, Monday to Sunday. Expect to work between 16-40 hours per week. Prior experience in retail and customer service is beneficial, with preference to those with a good understanding of music and technology. We offer a per hour rate + commission. In addition, we offer a staff discount on our products. Responsibilities Communicating with Nura customers and members of the public directly - being friendly, energetic, helpful and demonstrating a problem solving mentality Demonstrate exceptional customer service, product knowledge and selling skills. Resolving customer queries using Nura’s communication and knowledge management systems Understand and apply Nura’s policies, processes and procedures Process customer payments using Shopify point of sales systems Requirements Well spoken communicator with high attention to detail. Background in consumer technology and / or able to pick up technical concepts quickly Ability to take complex concepts and simplify them to a target audience Friendly and excellent at empathising with others Team player Effective time management, preferably in a customer-facing environment Sharp lateral thinking skills and tackles things with a can-do attitude Fast at using Google Enterprise suite and good at picking up new software quickly Flexibility around hours and locations is essential A definite plus… Experience in a retail, customer service or help desk role Obsessed with music / seeking to enter the music technology field / music technology user A relationship with or general interest in music   Job Types: Part-time, Commission Salary: $15.00 /hour

About BMAT  BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. The company started with an idea – to index all the music in the world – and a mission – to better the music eco-system – and a team of nerds eager to learn how to build a successful business. Today the company has grown to more than a hundred people - spread across Barcelona, Buenos Aires, Lima, São Paulo, London, Paris, Oslo, Tel-Aviv, Johannesburg, Singapore, Tokyo and Seoul - that team up to deliver daily 1 million identifications and 3 billion matches to our partners from all over the music industry. Our Culture  We love music. It makes our lives a zillion times better. And we want to give something back to her (yes, to us music is a lady). Make her life easier and her future brighter. We apply our scientific, data-infused brains to tell everyone what music has been played – so that creators get the recognition they deserve. We hear everything everywhere and tell everyone who wants to know. ‘What plays around will come back around’ we say. We believe by helping this happen we can make a positive change in the music ecosystem and enjoy talent for another million years. We are a team of pretty decent people who enjoy working with each other. We’re open-minded and well-traveled, coming from all parts of the world. We like coffee, tea, chai, and mate all the same. We’ve got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for technology and Barcelona as a backdrop has proven to make a good combination. We say there is a BMAT touch. We believe it has to do with being passionate, obsessive, nice, generous, honest, self-motivated, entrepreneurial, intrepid, crazy, extraordinary, creative, agile, human, friendly, smart, witty, talented, naive, optimistic, surprising, sensual, and nerdy, but not very hipster (unfortunately). Job Summary You will be part of the TV&AV Operations team, working to ensure high-quality services to our Clients.  You will be particularly involved in a major project with a German client. We are looking for an enthusiastic, problem-solving person, who's rapidly able to understand technical processes and inconsistencies and find solutions together with the rest of the team.  Main tasks involve providing support to our products/services, learning to understand customer’s needs and helping guarantee the quality of the services provided. What You Will Be Doing   Maintaining high customer satisfaction by managing incoming calls and customer service inquiries. Filtering tickets and assigning them to the right team. Securing quality over the services and data offered to our customers (data report generation,   quality assurance and deliveries accomplishment).  Rapidly identifying operational incidences or technical bugs arising and reporting them to the team to look for solutions. All About You   Genuinely excited to help customers.  Good communication skills with ability to follow agreed priorities. Problem-solving mentality. Team player who can also work independently. Languages   Native German and fluent English.  Spanish is a plus. You Can Enjoy    Full-time job. Flexibility on working hours and home office. Flat hierarchy. Free coffee, tea and fresh fruits. English and Spanish classes. Wide range of online and onsite courses. Possibility to choose your hardware and tools. Free beers and snacks on Friday afternoon’s Jam sessions. Becoming part of a diverse and multicultural team based in Barcelona obsessed with bettering the music industry Diverse perspectives bring about challenges and drive innovation, and innovation is kind of our thing. Our open-minded and flexible culture organically fosters this diversity. We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life. Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense and time-zones - but we all have one common goal: Making the music world a better place. With equal opportunities for everyone, BMAT is a pretty nice place to work.