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Human Resources Product Manager Publishing Customer Service Full time
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Focusrite
​Online Product Owner
Focusrite Remote (High Wycombe, UK)
Online Product Owner Term: Full-time, Permanent Based: High Wycombe, London or Remote (UK-based only) Salary: Up to £40k As the Online Product Owner, you will own the delivery of our conversion initiatives, across the Focusrite, Focusrite Pro and Novation brands. You will have the ultimate goal of delivering the best customer experience, and optimising for conversion, through the management and prioritisation of a backlog of development requirements, working closely with the relevant internal teams to deliver this. Core responsibilities include; Accountability for the creation, definition and management of the marketing and eCommerce online backlog; running requirement gathering sessions with all relevant key stakeholders Using data insights to optimize the development process, turning the product vision into an actionable backlog Being an active participant in Agile ceremonies (sprint planning, refinement sessions, sprint reviews, retrospectives,...
Mar 31, 2021
Full time
Online Product Owner Term: Full-time, Permanent Based: High Wycombe, London or Remote (UK-based only) Salary: Up to £40k As the Online Product Owner, you will own the delivery of our conversion initiatives, across the Focusrite, Focusrite Pro and Novation brands. You will have the ultimate goal of delivering the best customer experience, and optimising for conversion, through the management and prioritisation of a backlog of development requirements, working closely with the relevant internal teams to deliver this. Core responsibilities include; Accountability for the creation, definition and management of the marketing and eCommerce online backlog; running requirement gathering sessions with all relevant key stakeholders Using data insights to optimize the development process, turning the product vision into an actionable backlog Being an active participant in Agile ceremonies (sprint planning, refinement sessions, sprint reviews, retrospectives,...
Focusrite
Technical Support Engineer
Focusrite Shek Tong Tsui, Hong Kong
Technical Support Engineer (HK) Based: Shek Tong Tsui, Hong Kong Term: Full-time, permanent Rate: HKD 200,000 The role: Working as part of a Global cross-functional team, answering pre and post sales enquiries relating to Focusrite & Novation products, e-store purchases, product registration and software activation by phone, email and live-chat, and working pro-actively to reduce the number of incoming enquiries. Core responsibilities: Act as focal point for all technical and non-technical enquiries relating to the Focusrite/Novation product lines, E-Store, product registration and software activation in a timely, friendly, problem-solving manner via email, phone and live-chat. Work alongside global support team to maintain positive KPIs on key social media platforms (Facebook, Twitter, Instagram, etc.) Work with Asia-Pacific distribution network to ensure our customers in the region are getting a great customer experience. Monitor and respond to...
Mar 30, 2021
Full time
Technical Support Engineer (HK) Based: Shek Tong Tsui, Hong Kong Term: Full-time, permanent Rate: HKD 200,000 The role: Working as part of a Global cross-functional team, answering pre and post sales enquiries relating to Focusrite & Novation products, e-store purchases, product registration and software activation by phone, email and live-chat, and working pro-actively to reduce the number of incoming enquiries. Core responsibilities: Act as focal point for all technical and non-technical enquiries relating to the Focusrite/Novation product lines, E-Store, product registration and software activation in a timely, friendly, problem-solving manner via email, phone and live-chat. Work alongside global support team to maintain positive KPIs on key social media platforms (Facebook, Twitter, Instagram, etc.) Work with Asia-Pacific distribution network to ensure our customers in the region are getting a great customer experience. Monitor and respond to...
Sennheiser
Inside Sales Representative
Sennheiser Brussels, Belgium
In this role you will be responsible for providing Inside Sales support to the Sales Managers and Business Development Managers by actively identifying, approaching and acquiring new end users (and customers – resellers, system integrators) by promoting related Professional Audio products  through effective telemarketing sales techniques to ensure end user satisfaction by performing the following duties. Essential Skills and Requirements: Must have experience with extensive outbound business-to-business calls Demonstrated understanding and application of effective selling techniques Demonstrated success meeting sales goals and growing sales Superior customer service attitude; able to handle difficult customers with diplomacy and tact Excellent oral and written communication skills - to minimum B2 level Dutch, French and English Good active listening skills and phone skills Technical knowledge of company products preferred Good...
Nov 30, 2020
Full time
In this role you will be responsible for providing Inside Sales support to the Sales Managers and Business Development Managers by actively identifying, approaching and acquiring new end users (and customers – resellers, system integrators) by promoting related Professional Audio products  through effective telemarketing sales techniques to ensure end user satisfaction by performing the following duties. Essential Skills and Requirements: Must have experience with extensive outbound business-to-business calls Demonstrated understanding and application of effective selling techniques Demonstrated success meeting sales goals and growing sales Superior customer service attitude; able to handle difficult customers with diplomacy and tact Excellent oral and written communication skills - to minimum B2 level Dutch, French and English Good active listening skills and phone skills Technical knowledge of company products preferred Good...
CD Baby
Artist Services Representative
CD Baby Portland, OR, USA
Artist Services Representative  CD Baby          Location: Portland, OR   Responsibilities / Tasks: Answer and direct incoming calls and emails to the appropriate people within the organization Answer artists and customer questions regarding their accounts, album sign-ups and orders Accurately complete data entry and enter new prospects/clients into the computer system Enter transactions into computer which will generate mailings to prospects/clients Follow proper security guidelines to ensure safety procedures are followed according to company policies Reliability – must be on time, and have good attendance Other duties and special projects as assigned Preferred Skills: Must have good communication, language and verbal skills Must be professional and friendly on the phones Must have good computer skills and accurate typing skills of 30-40 wpm minimum...
Apr 14, 2021
Full time
Artist Services Representative  CD Baby          Location: Portland, OR   Responsibilities / Tasks: Answer and direct incoming calls and emails to the appropriate people within the organization Answer artists and customer questions regarding their accounts, album sign-ups and orders Accurately complete data entry and enter new prospects/clients into the computer system Enter transactions into computer which will generate mailings to prospects/clients Follow proper security guidelines to ensure safety procedures are followed according to company policies Reliability – must be on time, and have good attendance Other duties and special projects as assigned Preferred Skills: Must have good communication, language and verbal skills Must be professional and friendly on the phones Must have good computer skills and accurate typing skills of 30-40 wpm minimum...
Meow Wolf
HR Coordinator
Meow Wolf Denver, CO, USA
Description Meow Wolf creates immersive and interactive experiences that transport audiences of all ages into fantastic realms of story and exploration. This includes art installations, video and music production, and extended reality content. Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law. Come as you are! Compensation: Compensation for this role is $45,000 -...
Apr 13, 2021
Full time
Description Meow Wolf creates immersive and interactive experiences that transport audiences of all ages into fantastic realms of story and exploration. This includes art installations, video and music production, and extended reality content. Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law. Come as you are! Compensation: Compensation for this role is $45,000 -...
BMG
Human Resources Coordinator
BMG Berlin, Germany
We are looking for an  HR Coordinator (f / m / d)  for our headquarters in Berlin. You are a conscientious and communicative personality, flexible and enthusiastic about becoming part of a very fast growing music company worldwide.   Your mission You are part of a global HR team and take care of the smooth running of all operational HR processes at our BMG locations in Europe and Brazil. Among other things, you are responsible for drawing up the French employment contracts for our location in Paris. You enjoy preparing and visualizing strategic thoughts from our HR business partners in presentations and decision-making templates for management meetings and supporting them in their implementation at our locations. This includes projects such as international onboarding, the conception and implementation of new work strategies and the implementation of mental health and well-being measures. As part of your coordination work, you will...
Apr 08, 2021
Full time
We are looking for an  HR Coordinator (f / m / d)  for our headquarters in Berlin. You are a conscientious and communicative personality, flexible and enthusiastic about becoming part of a very fast growing music company worldwide.   Your mission You are part of a global HR team and take care of the smooth running of all operational HR processes at our BMG locations in Europe and Brazil. Among other things, you are responsible for drawing up the French employment contracts for our location in Paris. You enjoy preparing and visualizing strategic thoughts from our HR business partners in presentations and decision-making templates for management meetings and supporting them in their implementation at our locations. This includes projects such as international onboarding, the conception and implementation of new work strategies and the implementation of mental health and well-being measures. As part of your coordination work, you will...
BMG
Junior A&R Manager (f / m / d) Publishing
BMG Berlin, Germany
We are looking for a  Junior A&R Manager (f / m / d) Publishing  to support our team in Berlin. You are a communicative and well-structured person with a proactive work style. Close cooperation in a team is important to you, you act flexibly and you are enthusiastic about dealing with new topics and projects.   Your mission You actively participate in the work with our authors and are the interface to various departments such as copyright, synch and income tracking.  Your tasks include, among other things Support in preparing offers, introducing authors or proposing sessions Supervision and organization of songwriting camps Presentation and promotion of our songs in the form of meetings, newsletters, etc. Provision and clarification of all copyright splits by our authors Building long-term relationships with authors, management and other external partners Creation of internal and external reports your profile...
Mar 30, 2021
Full time
We are looking for a  Junior A&R Manager (f / m / d) Publishing  to support our team in Berlin. You are a communicative and well-structured person with a proactive work style. Close cooperation in a team is important to you, you act flexibly and you are enthusiastic about dealing with new topics and projects.   Your mission You actively participate in the work with our authors and are the interface to various departments such as copyright, synch and income tracking.  Your tasks include, among other things Support in preparing offers, introducing authors or proposing sessions Supervision and organization of songwriting camps Presentation and promotion of our songs in the form of meetings, newsletters, etc. Provision and clarification of all copyright splits by our authors Building long-term relationships with authors, management and other external partners Creation of internal and external reports your profile...
Kobalt
Copyright Assistant
Kobalt Berlin, Germany
Joining the Publishing Copyright department in our Berlin or London office, the primary role of the Copyright Assistant will be to assist in correctly registering works and agreements in Germany, Austria and Switzerland at the local collection societies and carrying out all related tasks to maintain and manage our catalogue to highest standards, including working with royalties and distribution. The successful candidate will need to have excellent communication skills when dealing with general enquiries from internal and external sources and can deal with pressure but remain optimistic and persistent to complete tasks accurately and efficiently. The main Copyright team is based in London, so we are looking for a proactive, organized self-starter, with experience of working remotely and independently. Relevant training will be provided, but once the training is completed you will become the main point of contact for any GSA related queries. It's ideal if you are based in Berlin...
Mar 08, 2021
Full time
Joining the Publishing Copyright department in our Berlin or London office, the primary role of the Copyright Assistant will be to assist in correctly registering works and agreements in Germany, Austria and Switzerland at the local collection societies and carrying out all related tasks to maintain and manage our catalogue to highest standards, including working with royalties and distribution. The successful candidate will need to have excellent communication skills when dealing with general enquiries from internal and external sources and can deal with pressure but remain optimistic and persistent to complete tasks accurately and efficiently. The main Copyright team is based in London, so we are looking for a proactive, organized self-starter, with experience of working remotely and independently. Relevant training will be provided, but once the training is completed you will become the main point of contact for any GSA related queries. It's ideal if you are based in Berlin...
Warner Music Group
People Team Coordinator
Warner Music Group New York, NY, USA
A little bit about our team: Our People Team partners with and provides support to employees within Warner-Elektra-Atlantic (WEA) and Alternative Distribution Alliance (ADA) and their divisions for all areas including organizational development, performance management, learning and development, employee relations, as well as general human resources support. Here you’ll get to: Provide administrative support to the Senior Vice President, People Team with calendar management, phones, invoices, expense processing, and travel needs Participate in and assist the greater People Team with HR Initiatives and Learning & Development opportunities based on the needs of the business/teams Train employees on the use of Workday and other inter-company related systems, assist in the design and roll-out of developmental and programmatic training as needed. Be the first point of contact for new hires and employees. Provide information and...
Feb 09, 2021
Full time
A little bit about our team: Our People Team partners with and provides support to employees within Warner-Elektra-Atlantic (WEA) and Alternative Distribution Alliance (ADA) and their divisions for all areas including organizational development, performance management, learning and development, employee relations, as well as general human resources support. Here you’ll get to: Provide administrative support to the Senior Vice President, People Team with calendar management, phones, invoices, expense processing, and travel needs Participate in and assist the greater People Team with HR Initiatives and Learning & Development opportunities based on the needs of the business/teams Train employees on the use of Workday and other inter-company related systems, assist in the design and roll-out of developmental and programmatic training as needed. Be the first point of contact for new hires and employees. Provide information and...
SonoSuite
Product Manager
SonoSuite Barcelona, Spain
We empower our product managers to solve hard problems – customer problems and business problems – in ways that our customers love, yet work for our business.  Our product development teams are cross-functional and durable, generally comprised of a product manager, a team lead, and several engineers. The product manager will report directly to the CPO and work closely with the team lead. We staff our teams with the skills necessary to come up with effective solutions that are valuable (our customers choose to buy or use), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use) and feasible (our engineers have the skills and technology to implement). While the product designer is accountable for ensuring the solution is usable, and the engineers are accountable for ensuring the solution is feasible, the product manager is accountable for ensuring the solution is both valuable and viable.  This...
Nov 24, 2020
Full time
We empower our product managers to solve hard problems – customer problems and business problems – in ways that our customers love, yet work for our business.  Our product development teams are cross-functional and durable, generally comprised of a product manager, a team lead, and several engineers. The product manager will report directly to the CPO and work closely with the team lead. We staff our teams with the skills necessary to come up with effective solutions that are valuable (our customers choose to buy or use), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use) and feasible (our engineers have the skills and technology to implement). While the product designer is accountable for ensuring the solution is usable, and the engineers are accountable for ensuring the solution is feasible, the product manager is accountable for ensuring the solution is both valuable and viable.  This...
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