In this role you will be responsible for providing Inside Sales support to the Sales Managers and Business Development Managers by actively identifying, approaching and acquiring new end users (and customers – resellers, system integrators) by promoting related Professional Audio products through effective telemarketing sales techniques to ensure end user satisfaction by performing the following duties.
Essential Skills and Requirements:
Must have experience with extensive outbound business-to-business calls
Demonstrated understanding and application of effective selling techniques
Demonstrated success meeting sales goals and growing sales
Superior customer service attitude; able to handle difficult customers with diplomacy and tact
Excellent oral and written communication skills - to minimum B2 level Dutch, French and English
Good active listening skills and phone skills
Technical knowledge of company products preferred
Good...
Nov 30, 2020
Full time
In this role you will be responsible for providing Inside Sales support to the Sales Managers and Business Development Managers by actively identifying, approaching and acquiring new end users (and customers – resellers, system integrators) by promoting related Professional Audio products through effective telemarketing sales techniques to ensure end user satisfaction by performing the following duties.
Essential Skills and Requirements:
Must have experience with extensive outbound business-to-business calls
Demonstrated understanding and application of effective selling techniques
Demonstrated success meeting sales goals and growing sales
Superior customer service attitude; able to handle difficult customers with diplomacy and tact
Excellent oral and written communication skills - to minimum B2 level Dutch, French and English
Good active listening skills and phone skills
Technical knowledge of company products preferred
Good...
Job Description
Large complex data, unstructured data, relational data, ephemeral data; financial data, data about products, artists, sales and consumer trends; all delivered through dashboards, reports, spreadsheets, charts, visualisations and by an array of technologies. This technical role is expected to assist teams across WMG turn data into information & insights: make smarter decisions quicker, to deliver even better products and services to artists, labels and customers. Understanding how data flows through our organisation, your focus will be on helping customers access the data they need in a timely fashion.
You will be part of a varied and hardworking team of analysts, product managers and technicians, all of whom are specialists in some part of the technical and functional landscape of Global Tech at Warner. Aptitude will be more important than specific expertise. Be interested in how things work and why things are done. You a talent for spotting patterns and...
Nov 30, 2020
Full time
Job Description
Large complex data, unstructured data, relational data, ephemeral data; financial data, data about products, artists, sales and consumer trends; all delivered through dashboards, reports, spreadsheets, charts, visualisations and by an array of technologies. This technical role is expected to assist teams across WMG turn data into information & insights: make smarter decisions quicker, to deliver even better products and services to artists, labels and customers. Understanding how data flows through our organisation, your focus will be on helping customers access the data they need in a timely fashion.
You will be part of a varied and hardworking team of analysts, product managers and technicians, all of whom are specialists in some part of the technical and functional landscape of Global Tech at Warner. Aptitude will be more important than specific expertise. Be interested in how things work and why things are done. You a talent for spotting patterns and...
As a Product Support Agent, you‘ll work remotely in one of our approved cities (in an office near you post-pandemic or From Home Anywhere in Florida) answering questions that creators and patrons have about Patreon. You’ll troubleshoot payment issues, offer product advice, and become a Patreon expert. Due to our business model, you will work on the 1st day of every month (this may mean working on a Sunday or Saturday to assist our creators and patrons.)
Anywhere in Florida, or Omaha, NE or New York City, NY or Los Angeles, CA
Skills and experience you possess:
1+ years in a support position Flexibility to work a later shifts (starting between 11 am - 3pm) and on the 1st of each month.
Enthusiasm for working directly with creators and patrons. You are excited about having high caliber interactions with creators and patrons.
Superhero typing skills (you’ll solve ~50 inbound emails a day)
Empathy! You understand where people are...
Nov 10, 2020
Full time
As a Product Support Agent, you‘ll work remotely in one of our approved cities (in an office near you post-pandemic or From Home Anywhere in Florida) answering questions that creators and patrons have about Patreon. You’ll troubleshoot payment issues, offer product advice, and become a Patreon expert. Due to our business model, you will work on the 1st day of every month (this may mean working on a Sunday or Saturday to assist our creators and patrons.)
Anywhere in Florida, or Omaha, NE or New York City, NY or Los Angeles, CA
Skills and experience you possess:
1+ years in a support position Flexibility to work a later shifts (starting between 11 am - 3pm) and on the 1st of each month.
Enthusiasm for working directly with creators and patrons. You are excited about having high caliber interactions with creators and patrons.
Superhero typing skills (you’ll solve ~50 inbound emails a day)
Empathy! You understand where people are...
As a Product Support Agent, you‘ll work remotely in one of our approved cities (in an office near you post-pandemic or From Home Anywhere in Florida) answering questions that creators and patrons have about Patreon. You’ll troubleshoot payment issues, offer product advice, and become a Patreon expert. Due to our business model, you will work on the 1st day of every month (this may mean working on a Sunday or Saturday to assist our creators and patrons.)
Anywhere in Florida, or Omaha, NE or New York City, NY or Los Angeles, CA
Skills and experience you possess:
1+ years in a support position Flexibility to work a later shifts (starting between 11 am - 3pm) and on the 1st of each month.
Enthusiasm for working directly with creators and patrons. You are excited about having high caliber interactions with creators and patrons.
Superhero typing skills (you’ll solve ~50 inbound emails a day)
Empathy! You understand where people are...
Nov 10, 2020
Full time
As a Product Support Agent, you‘ll work remotely in one of our approved cities (in an office near you post-pandemic or From Home Anywhere in Florida) answering questions that creators and patrons have about Patreon. You’ll troubleshoot payment issues, offer product advice, and become a Patreon expert. Due to our business model, you will work on the 1st day of every month (this may mean working on a Sunday or Saturday to assist our creators and patrons.)
Anywhere in Florida, or Omaha, NE or New York City, NY or Los Angeles, CA
Skills and experience you possess:
1+ years in a support position Flexibility to work a later shifts (starting between 11 am - 3pm) and on the 1st of each month.
Enthusiasm for working directly with creators and patrons. You are excited about having high caliber interactions with creators and patrons.
Superhero typing skills (you’ll solve ~50 inbound emails a day)
Empathy! You understand where people are...
Native Instrument’s Account Support Agents are part of our Customer Service team, responsible for making it an effortless experience to find information, share feedback, and resolve problems, with an emphasis on processing orders and product registration related tasks. Our team is passionate about helping others, solving problems and are quick to dive into account details to find a resolution. We value the importance of excellent customer service and are interested in acting as internal advocates for our diverse and growing customer base.
In this role, when people are receiving fast, and helpful responses that get their problems solved - you know you're doing a great job!
What You’ll Do
Handle Account Support related customer inquiries (webshop, artists, press, etc.) through our support channels (order, registration, hardware support) via email and chat
Provide B2C order administration and registration support on any issue related to general...
Nov 10, 2020
Full time
Native Instrument’s Account Support Agents are part of our Customer Service team, responsible for making it an effortless experience to find information, share feedback, and resolve problems, with an emphasis on processing orders and product registration related tasks. Our team is passionate about helping others, solving problems and are quick to dive into account details to find a resolution. We value the importance of excellent customer service and are interested in acting as internal advocates for our diverse and growing customer base.
In this role, when people are receiving fast, and helpful responses that get their problems solved - you know you're doing a great job!
What You’ll Do
Handle Account Support related customer inquiries (webshop, artists, press, etc.) through our support channels (order, registration, hardware support) via email and chat
Provide B2C order administration and registration support on any issue related to general...
FUGA, is currently looking for an Entry Level Operations Manager Italy to support our growing client base in Italy. You will join the team in Rome, and will be the first point of contact for record labels and distributors in the region.
What you do:
In addition to being a front-facing liaison with new partners and clients, your responsibilities will include investigating, solving, and escalating issues within our operations team.
Main components of the day to day are:
Onboarding new clients to our platform in the region
Responsible for operational account management of regional clients
Manage issue resolution & escalate appropriate issues to the development, and global operations teams, where and when required
Plan, coordinate, and deliver required work to support our client’s business needs
Guide clients in migrating their (back) catalogue to the FUGA system.
Set up DSP connections and switch catalogue from previous distributors...
Nov 02, 2020
Full time
FUGA, is currently looking for an Entry Level Operations Manager Italy to support our growing client base in Italy. You will join the team in Rome, and will be the first point of contact for record labels and distributors in the region.
What you do:
In addition to being a front-facing liaison with new partners and clients, your responsibilities will include investigating, solving, and escalating issues within our operations team.
Main components of the day to day are:
Onboarding new clients to our platform in the region
Responsible for operational account management of regional clients
Manage issue resolution & escalate appropriate issues to the development, and global operations teams, where and when required
Plan, coordinate, and deliver required work to support our client’s business needs
Guide clients in migrating their (back) catalogue to the FUGA system.
Set up DSP connections and switch catalogue from previous distributors...
We’re an international marketplace scale-up, changing the game in live music, youth culture and travel. Having closed out $100M in funding to date, we are seeking a Global Technical Support Lead.
Our marketplace continues to grow rapidly on both sides of the Atlantic with a unique membership model. Our travel business is already the market leader across North America and has allowed us to tap into an increasingly larger share of an $800m market.
With 35,000 active ambassadors globally, we have already mastered our craft as the world leader in word-of-mouth sales & marketing. Our white label solution enables festival and concert giants such as Live Nation and Universal Music group, to revolutionise fan interaction and convert their fans into their strongest sales channel.
We’re scaling quickly and boast very high talent satisfaction scores (average survey responses are 9/10) which we put down to our innovative culture focused entirely on self...
Nov 02, 2020
Full time
We’re an international marketplace scale-up, changing the game in live music, youth culture and travel. Having closed out $100M in funding to date, we are seeking a Global Technical Support Lead.
Our marketplace continues to grow rapidly on both sides of the Atlantic with a unique membership model. Our travel business is already the market leader across North America and has allowed us to tap into an increasingly larger share of an $800m market.
With 35,000 active ambassadors globally, we have already mastered our craft as the world leader in word-of-mouth sales & marketing. Our white label solution enables festival and concert giants such as Live Nation and Universal Music group, to revolutionise fan interaction and convert their fans into their strongest sales channel.
We’re scaling quickly and boast very high talent satisfaction scores (average survey responses are 9/10) which we put down to our innovative culture focused entirely on self...
