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Jan 05, 2026
Full time
Platform Support Advisor [1 year FTC]
Resident Advisor Mexico
Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The site's audience of over 6 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA-branded events at venues and festivals worldwide, original films and a weekly mix series that has run for 18 years.    Purpose of the role: This is an entry- to mid-level role based in Mexico City, supporting the team both locally and globally to help maintain RA’s high service standards. As a key member of one of RA’s most fast-paced teams, the Platform Support Assistant will handle day-to-day promoter and customer support, along with related administrative work.   Key responsibilities: Dealing with customer ticketing queries and resolving potential ticket issues Assisting promoters with event and payment related queries General upkeep...
Expiration Date:
Feb 05, 2026
Dec 14, 2025
Tech Support Analyst
Universal Music Group New York, NY, USA
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.   How you’ll LEAD: As a Tech Support Analyst on UMG’s Global Service Desk, you will be the first line of support for employees across the organization, ensuring that every user receives timely, professional, and reliable technical assistance. You will help maintain trust in UMG’s technology ecosystem by resolving issues efficiently, documenting your work with accuracy, and escalating when necessary to keep operations flowing. Your leadership shows...