ABOUT US
One House is building a community of creators and artists. We exist to empower creative people as entrepreneurs to own their intellectual property while pursuing artistic and commercial success on their own terms.
Our vision is to reshape the architecture of the creative industries to put equity-ownership and self-determination in the hands of a new generation of uncompromising, independent, globally successful creators.
One House is also partnered with scientists, economists and charity partners to address underrepresentation in the creative industries and to deliver a robust decarbonisation framework for creative businesses. We are building a unique network of digital tools and physical spaces to empower our creators and our team.
We love to collaborate with people who share our passion for creativity. Come and say hello 👋
ABOUT THE ROLE
As Creative Producer you will be responsible for managing a strikingly broad development slate, ranging from social...
Feb 19, 2021
Full time
ABOUT US
One House is building a community of creators and artists. We exist to empower creative people as entrepreneurs to own their intellectual property while pursuing artistic and commercial success on their own terms.
Our vision is to reshape the architecture of the creative industries to put equity-ownership and self-determination in the hands of a new generation of uncompromising, independent, globally successful creators.
One House is also partnered with scientists, economists and charity partners to address underrepresentation in the creative industries and to deliver a robust decarbonisation framework for creative businesses. We are building a unique network of digital tools and physical spaces to empower our creators and our team.
We love to collaborate with people who share our passion for creativity. Come and say hello 👋
ABOUT THE ROLE
As Creative Producer you will be responsible for managing a strikingly broad development slate, ranging from social...
Point Blank is an award-winning music school based in London, Los Angeles, Ibiza, Mumbai, China and online. We specialise in Higher Education and Practical courses in subjects including: Music Production and Sound Engineering, DJ Practice and Performance, Singing and Songwriting, Music Industry Management and Radio Production and Broadcasting.
We are looking for an enthusiastic and customer focussed Course Advisor to join the growing Student Recruitment / Course Sales team at our London headquarters in Hoxton (the role will initially be remote / home based due to the ongoing global COVID-19 pandemic).
This role requires a passion for music and education, and experience of delivering accurate, engaging and convincing advice and support to a range of customers across multiple channels (telephone, email, chat, SMS, face to face etc.) in order to drive applications and maximise enrolments to meet ambitious course sales and student recruitment targets.
As a Point Blank...
Feb 08, 2021
Full time
Point Blank is an award-winning music school based in London, Los Angeles, Ibiza, Mumbai, China and online. We specialise in Higher Education and Practical courses in subjects including: Music Production and Sound Engineering, DJ Practice and Performance, Singing and Songwriting, Music Industry Management and Radio Production and Broadcasting.
We are looking for an enthusiastic and customer focussed Course Advisor to join the growing Student Recruitment / Course Sales team at our London headquarters in Hoxton (the role will initially be remote / home based due to the ongoing global COVID-19 pandemic).
This role requires a passion for music and education, and experience of delivering accurate, engaging and convincing advice and support to a range of customers across multiple channels (telephone, email, chat, SMS, face to face etc.) in order to drive applications and maximise enrolments to meet ambitious course sales and student recruitment targets.
As a Point Blank...
In this role you will be responsible for providing Inside Sales support to the Sales Managers and Business Development Managers by actively identifying, approaching and acquiring new end users (and customers – resellers, system integrators) by promoting related Professional Audio products through effective telemarketing sales techniques to ensure end user satisfaction by performing the following duties.
Essential Skills and Requirements:
Must have experience with extensive outbound business-to-business calls
Demonstrated understanding and application of effective selling techniques
Demonstrated success meeting sales goals and growing sales
Superior customer service attitude; able to handle difficult customers with diplomacy and tact
Excellent oral and written communication skills - to minimum B2 level Dutch, French and English
Good active listening skills and phone skills
Technical knowledge of company products preferred
Good...
Nov 30, 2020
Full time
In this role you will be responsible for providing Inside Sales support to the Sales Managers and Business Development Managers by actively identifying, approaching and acquiring new end users (and customers – resellers, system integrators) by promoting related Professional Audio products through effective telemarketing sales techniques to ensure end user satisfaction by performing the following duties.
Essential Skills and Requirements:
Must have experience with extensive outbound business-to-business calls
Demonstrated understanding and application of effective selling techniques
Demonstrated success meeting sales goals and growing sales
Superior customer service attitude; able to handle difficult customers with diplomacy and tact
Excellent oral and written communication skills - to minimum B2 level Dutch, French and English
Good active listening skills and phone skills
Technical knowledge of company products preferred
Good...
The Role
This is a full-time role limited to a 6 months contract initially within SoundCloud’s Community Operations team located in Los Angeles.
As Community Support Specialist, you will work with our Listeners and Creators directly to help and enable them to have an incredible support experience when using SoundCloud. Your focus will be on providing customer support to the SoundCloud community, primarily via written channels (e.g. email) in English.
The entire team supports all areas of the product and your focus will be on providing customer support to our community.
We help you become an expert in all areas of SoundCloud from troubleshooting to noting feature requests and help bring the voice of the customer to the full SoundCloud team.
About You
You like to be the one who gets problems solved. You enjoy delving into the technical details to troubleshoot issues, find a resolution and help get reported problems with the site...
Feb 22, 2021
Temporary
The Role
This is a full-time role limited to a 6 months contract initially within SoundCloud’s Community Operations team located in Los Angeles.
As Community Support Specialist, you will work with our Listeners and Creators directly to help and enable them to have an incredible support experience when using SoundCloud. Your focus will be on providing customer support to the SoundCloud community, primarily via written channels (e.g. email) in English.
The entire team supports all areas of the product and your focus will be on providing customer support to our community.
We help you become an expert in all areas of SoundCloud from troubleshooting to noting feature requests and help bring the voice of the customer to the full SoundCloud team.
About You
You like to be the one who gets problems solved. You enjoy delving into the technical details to troubleshoot issues, find a resolution and help get reported problems with the site...
Description
4 month 0 hour contract, with possible extension or permanent role
We put customers at the centre of everything we do. And, our dynamic Customer Experience team is there leading from the front to ensure every interaction with our customers is world class. We are after a Customer Experience Support agent to join our frontline team as we seek unrivalled customer happiness and loyalty.
In the next 6 months you will:
Use your amazing customer service skills to engage with and deliver exceptional customer service experiences to customers across all channels - phone, live chat, email, and social media
Gain a wealth of knowledge regarding the music and travel industry and learn how to troubleshoot common booking issues and elevate customer experience
Master the tools and systems that will be used to perform your role; Kustomer, Slack, Aircall, Google Suite, Stripe, and Notion
Troubleshoot complex customer issues that require working and...
Feb 22, 2021
Temporary
Description
4 month 0 hour contract, with possible extension or permanent role
We put customers at the centre of everything we do. And, our dynamic Customer Experience team is there leading from the front to ensure every interaction with our customers is world class. We are after a Customer Experience Support agent to join our frontline team as we seek unrivalled customer happiness and loyalty.
In the next 6 months you will:
Use your amazing customer service skills to engage with and deliver exceptional customer service experiences to customers across all channels - phone, live chat, email, and social media
Gain a wealth of knowledge regarding the music and travel industry and learn how to troubleshoot common booking issues and elevate customer experience
Master the tools and systems that will be used to perform your role; Kustomer, Slack, Aircall, Google Suite, Stripe, and Notion
Troubleshoot complex customer issues that require working and...
We're looking for an A&R Manager with responsibility to expand the A&R efforts for the creator services team. Working directly with top tier talent, managers, agents, lawyers, labels and producers to develop SoundCloud’s creator services relationships within the industry with a strong background in A&R, product management, deal flow and business development.. The ideal candidate will be a clear, confident communicator with deep music industry knowledge and experience in, deal negotiations, distribution deals, publishing deals, DSP marketing and artist development. A demonstrated history of doing high caliber deals is a must. You will be working within the creator services division, reporting directly to Sr. Manager of A&R.
As an A&R Manager, you are a modern tastemaker ensuring a healthy supply of quality music from great artists. In this role, you will develop the creative direction for the label considering qualitative & quantitative...
Feb 22, 2021
Full time
We're looking for an A&R Manager with responsibility to expand the A&R efforts for the creator services team. Working directly with top tier talent, managers, agents, lawyers, labels and producers to develop SoundCloud’s creator services relationships within the industry with a strong background in A&R, product management, deal flow and business development.. The ideal candidate will be a clear, confident communicator with deep music industry knowledge and experience in, deal negotiations, distribution deals, publishing deals, DSP marketing and artist development. A demonstrated history of doing high caliber deals is a must. You will be working within the creator services division, reporting directly to Sr. Manager of A&R.
As an A&R Manager, you are a modern tastemaker ensuring a healthy supply of quality music from great artists. In this role, you will develop the creative direction for the label considering qualitative & quantitative...
About the Role:
You will be responsible for the development and ongoing acquisition of new creators to Twitch. You will nurture professional relationships and constantly be on the lookout for new opportunities for Twitch to engage with creators. You will work with other internal teams to ensure the seamless execution of artist content programs.
You have a understanding of music industry dynamics and economics including creator platforms, emerging content formats and the online music space. You will be excited by the opportunity to shape the future of Twitch music relationships in the face of ambitious growth plans.
You Will:
Plan and execute on new artist acquisition strategy
Manage new creator pipeline and deal flow
Be a front door to the artist community and wider music industry
Contribute to the development of new music...
Feb 22, 2021
Full time
About the Role:
You will be responsible for the development and ongoing acquisition of new creators to Twitch. You will nurture professional relationships and constantly be on the lookout for new opportunities for Twitch to engage with creators. You will work with other internal teams to ensure the seamless execution of artist content programs.
You have a understanding of music industry dynamics and economics including creator platforms, emerging content formats and the online music space. You will be excited by the opportunity to shape the future of Twitch music relationships in the face of ambitious growth plans.
You Will:
Plan and execute on new artist acquisition strategy
Manage new creator pipeline and deal flow
Be a front door to the artist community and wider music industry
Contribute to the development of new music...
About the Role:
You will oversee the development and management of Twitch Music's curation and programming function, including defining Twitch Music's editorial content strategy, programming approach and priorities, and management of Soundtrack's global team of curators. You will also develop a strategy to build the connective tissue between Soundtrack and the larger Twitch Music ecosystem, offering unique ways for music streamers, their communities and artists to connect.
Additionally, you will work with other teams to develop artist and premium partner content programs being a content development expert, and partnering with product development to help support building a unique music experience for the creator and viewer.
You have a understanding of music content, industry dynamics and the underlying economics including creator platforms, emerging content formats and the online music space. You are excited by the opportunity to...
Feb 22, 2021
Full time
About the Role:
You will oversee the development and management of Twitch Music's curation and programming function, including defining Twitch Music's editorial content strategy, programming approach and priorities, and management of Soundtrack's global team of curators. You will also develop a strategy to build the connective tissue between Soundtrack and the larger Twitch Music ecosystem, offering unique ways for music streamers, their communities and artists to connect.
Additionally, you will work with other teams to develop artist and premium partner content programs being a content development expert, and partnering with product development to help support building a unique music experience for the creator and viewer.
You have a understanding of music content, industry dynamics and the underlying economics including creator platforms, emerging content formats and the online music space. You are excited by the opportunity to...
About the Role:
You will oversee the development and management of Twitch Music's curation and programming function, including defining Twitch Music's editorial content strategy, programming approach and priorities, and management of Soundtrack's global team of curators. You will also develop a strategy to build the connective tissue between Soundtrack and the larger Twitch Music ecosystem, offering unique ways for music streamers, their communities and artists to connect.
Additionally, you will work with other teams to develop artist and premium partner content programs being a content development expert, and partnering with product development to help support building a unique music experience for the creator and viewer.
You have a understanding of music content, industry dynamics and the underlying economics including creator platforms, emerging content formats and the online music space. You are excited by the opportunity to...
Feb 22, 2021
Full time
About the Role:
You will oversee the development and management of Twitch Music's curation and programming function, including defining Twitch Music's editorial content strategy, programming approach and priorities, and management of Soundtrack's global team of curators. You will also develop a strategy to build the connective tissue between Soundtrack and the larger Twitch Music ecosystem, offering unique ways for music streamers, their communities and artists to connect.
Additionally, you will work with other teams to develop artist and premium partner content programs being a content development expert, and partnering with product development to help support building a unique music experience for the creator and viewer.
You have a understanding of music content, industry dynamics and the underlying economics including creator platforms, emerging content formats and the online music space. You are excited by the opportunity to...
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
Experience interfacing directly with artists, managers, labels, and/or digital platforms.
Experience in the UK music industry, working with artists, managers, labels and within the digital music space.
Ability to speak and write in English fluently.
Preferred qualifications:
Music industry experience, with a thorough understanding of A&R, how the industry operates, key players, and where YouTube sits in this ecosystem.
Passion for finding, developing and managing YouTube partners.
Comfortable analyzing data, coordinating internal events, speaking to partners and negotiating strategic agreements.
Ability to drive new partnerships, promote new business opportunities to partners, and ensure prompt resolution of business issues raised by partners.
Ability to cultivate expertise in analytics, basic modeling and formal corporate presentations. Ability to think...
Feb 16, 2021
Full time
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
Experience interfacing directly with artists, managers, labels, and/or digital platforms.
Experience in the UK music industry, working with artists, managers, labels and within the digital music space.
Ability to speak and write in English fluently.
Preferred qualifications:
Music industry experience, with a thorough understanding of A&R, how the industry operates, key players, and where YouTube sits in this ecosystem.
Passion for finding, developing and managing YouTube partners.
Comfortable analyzing data, coordinating internal events, speaking to partners and negotiating strategic agreements.
Ability to drive new partnerships, promote new business opportunities to partners, and ensure prompt resolution of business issues raised by partners.
Ability to cultivate expertise in analytics, basic modeling and formal corporate presentations. Ability to think...
The Role
This role is limited to a 1 year contract initially within SoundCloud’s Community Operations team located in Berlin.
As Community Support Specialist, you will work with our Listeners and Creators directly to help and enable them to have an incredible support experience when using SoundCloud. Your focus will be on providing customer support to the SoundCloud community, primarily via written channels (e.g. email) in English.
The entire team supports all areas of the product and your focus will be on providing customer support to our community.
We help you become an expert in all areas of SoundCloud from troubleshooting to noting feature requests and help bring the voice of the customer to the full SoundCloud team.
About You
You like to be the one who gets problems solved. You enjoy delving into the technical details to troubleshoot issues, find a resolution and help get reported problems with the site resolved promptly. You value...
Feb 16, 2021
Temporary
The Role
This role is limited to a 1 year contract initially within SoundCloud’s Community Operations team located in Berlin.
As Community Support Specialist, you will work with our Listeners and Creators directly to help and enable them to have an incredible support experience when using SoundCloud. Your focus will be on providing customer support to the SoundCloud community, primarily via written channels (e.g. email) in English.
The entire team supports all areas of the product and your focus will be on providing customer support to our community.
We help you become an expert in all areas of SoundCloud from troubleshooting to noting feature requests and help bring the voice of the customer to the full SoundCloud team.
About You
You like to be the one who gets problems solved. You enjoy delving into the technical details to troubleshoot issues, find a resolution and help get reported problems with the site resolved promptly. You value...
The Role and Team
The Client Success team provides first-tier support to all of our clients and partners. We are experts in our product and work hard to make sure our clients queries are answered as soon as possible. We work with nearly every team at DICE from Account Managers to Product to help make sure we are serving our clients as effectively as possible. The Client Success team functions in a fast-paced, detail-oriented manner with a variety of clients and events which means there’s always something new and exciting to work on. We multitask between reactive and proactive client support to ensure our clients are getting the most out of DICE. Our team is made of music fans that love live events and work together to help make these live events happen.
What You'll Do
Communicate professionally and effectively with partners and colleagues in local and remote offices.
Provide 1st tier product and administrative support for DICE Partners & Self-Service...
Feb 02, 2021
Full time
The Role and Team
The Client Success team provides first-tier support to all of our clients and partners. We are experts in our product and work hard to make sure our clients queries are answered as soon as possible. We work with nearly every team at DICE from Account Managers to Product to help make sure we are serving our clients as effectively as possible. The Client Success team functions in a fast-paced, detail-oriented manner with a variety of clients and events which means there’s always something new and exciting to work on. We multitask between reactive and proactive client support to ensure our clients are getting the most out of DICE. Our team is made of music fans that love live events and work together to help make these live events happen.
What You'll Do
Communicate professionally and effectively with partners and colleagues in local and remote offices.
Provide 1st tier product and administrative support for DICE Partners & Self-Service...
About the Role
As the Manager, Music Licensing and Partnerships for Twitch Music, you will source, negotiate and enter into digital music agreements on a worldwide basis for the Twitch service. You will develop new deal structures and adapt existing ones, help develop the music strategy and evaluate new growth opportunities for Twitch Music outside of the US. You will report to the head of Music Licensing and Label Relations. You will work across the music team and Twitch Operations, Product, Engineering, Legal and Finance to support the Twitch Music programming strategy.
You Will:
negotiate and execute strategic partnership deals ex-US with key music industry partners. This includes handling negotiations through to execution to ensure successful long term partnerships.
Build and share insights and best practices based on deal performance and effectiveness;...
Jan 19, 2021
Full time
About the Role
As the Manager, Music Licensing and Partnerships for Twitch Music, you will source, negotiate and enter into digital music agreements on a worldwide basis for the Twitch service. You will develop new deal structures and adapt existing ones, help develop the music strategy and evaluate new growth opportunities for Twitch Music outside of the US. You will report to the head of Music Licensing and Label Relations. You will work across the music team and Twitch Operations, Product, Engineering, Legal and Finance to support the Twitch Music programming strategy.
You Will:
negotiate and execute strategic partnership deals ex-US with key music industry partners. This includes handling negotiations through to execution to ensure successful long term partnerships.
Build and share insights and best practices based on deal performance and effectiveness;...
The opportunity: Secretly Distribution seeks a full time North American Account & Marketing Coordinator to oversee a portion of our direct US Physical account base and play a key role in strengthening SD's sales and marketing initiatives. Day to day, this role will work closely with the Marketing Manager and wider physical sales team as we shape and execute new release and catalog campaigns. As a sales rep, this role may encompass all aspects of the account from orders, customer service, monitoring marketing, exclusives, and more.
Order Solicitation & Customer Support:
Coordinate and Send Back Catalog newsletter solicitations to direct account base.
Manage Retail B2B accounts for assigned account base.
Oversee inventory and invoicing logistics that arise due to misships, shortages, damage claims, & call tags for all assigned accounts
Assist assigned accounts with any Retail B2B questions or inquiries.
Maintain efficient processes with Warehouse...
Jan 11, 2021
Full time
The opportunity: Secretly Distribution seeks a full time North American Account & Marketing Coordinator to oversee a portion of our direct US Physical account base and play a key role in strengthening SD's sales and marketing initiatives. Day to day, this role will work closely with the Marketing Manager and wider physical sales team as we shape and execute new release and catalog campaigns. As a sales rep, this role may encompass all aspects of the account from orders, customer service, monitoring marketing, exclusives, and more.
Order Solicitation & Customer Support:
Coordinate and Send Back Catalog newsletter solicitations to direct account base.
Manage Retail B2B accounts for assigned account base.
Oversee inventory and invoicing logistics that arise due to misships, shortages, damage claims, & call tags for all assigned accounts
Assist assigned accounts with any Retail B2B questions or inquiries.
Maintain efficient processes with Warehouse...
Responsibilities:
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.
This high speed role requires a great deal of complex problem-solving across time zones, and tireless entrepreneurial spirit. You will be shaping the landscape of Music Publishing Partnerships and we expect you to find solutions and create opportunities with minimum hand-holding. We are largely unencumbered by red tape, but building process is a critical step towards scale - be prepared to build structures that empowers ongoing, sustainable rapid growth.
This position is located in Miami, FL.
About the Team:
The music business development team drives negotiations and fosters relationships with record labels and music publishers. We are tasked with creating and...
Nov 03, 2020
Full time
Responsibilities:
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.
This high speed role requires a great deal of complex problem-solving across time zones, and tireless entrepreneurial spirit. You will be shaping the landscape of Music Publishing Partnerships and we expect you to find solutions and create opportunities with minimum hand-holding. We are largely unencumbered by red tape, but building process is a critical step towards scale - be prepared to build structures that empowers ongoing, sustainable rapid growth.
This position is located in Miami, FL.
About the Team:
The music business development team drives negotiations and fosters relationships with record labels and music publishers. We are tasked with creating and...