Buying and Merchandise Assistant

Music is Universal
 
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.

The A Side: A Day in The Life  

 
We are looking for a highly organized and detail-oriented Buying and Merchandising Admin Assistant to support the Buying and Merchandising Manager as well as the Supply Chain Manager at Abbey Road Retail. This role will involve assisting with stock management, order tracking, and sales analysis for both the physical shop and eCommerce operations.

The ideal candidate will have experience in a buying/merchandising role, with strong administrative skills and proficiency in retail management systems. This role requires a keen attention to detail, as well as the ability to manage both physical and eCommerce stock and order processes.

The B Side: Skills & Experience  

Be Organised 

• Work closely with the Supply Chain Manager and Merch/Buyer to determine units required for orders and maintain clear tracking for both physical shop and eCommerce.
• Review units required for eCommerce on a monthly basis to ensure alignment with sales demand and trends.
• Track incoming orders for eCommerce and physical shop inventory, confirming delivery dates with suppliers and following up on any outstanding units.
• Assist with the setup of new SKUs, ensuring proper categorisation for both eCommerce and in-store management in the system.
• Maintain oversight of stock levels across Space Station, on-site stockrooms, and external suppliers (e.g., Bravado) for both the physical shop and eCommerce.
• Keep accurate records for retail related consumables like Labels, Tags, and Carrier Bags required and maintain proper tracking.

Be Analytical  

• Perform weekly analysis of eCommerce sales, identifying trends and reporting key insights to the Buying and Merchandising team.
• Prepare and send monthly unit sales reports to all suppliers, ensuring accurate sales data for eCommerce and physical store inventory.
• Use sales data to forecast future demand for both eCommerce and in-store stock, helping inform buying decisions and stock replenishment.
• Analyse eCommerce sales and stock data to suggest changes based on trends, improving stock management and sales performance.

Be Administrative

• Provide general administrative support to the Buyer/Merchandiser for both physical shop and eCommerce operations, ensuring efficient and organised processes.
• Maintain accurate and up-to-date records of orders, deliveries, and stock levels for both the physical shop and eCommerce.
• Assist with ad-hoc administrative tasks as required by the Buying and Merchandising Manager and Supply Chain Manager for both channel

Person Specification 

• Experience in a buying, merchandising, or retail admin role. 
• Strong Excel skills and confidence working with retail management systems. 
• Exceptional attention to detail and organisational abilities. 
• A proactive, team-focused attitude with the ability to adapt to changing priorities. 
• Interest in retail trends and a desire to contribute to an evolving and creative environment.
• Ability to work under pressure, meet deadlines, and manage multiple tasks for both eComm physical stores.
• A proactive and adaptable approach to work, with a strong team ethos.

Bonus Tracks: Your Benefits 

• Group Personal Pension Scheme (between 3% and 9%) 
• Private Medical Insurance 
• 25 paid days of annual leave 
• Interest Free Season Ticket Loan  
• Holiday Purchase scheme 
• Dental and Travel Insurance options 
• Cycle to Work Scheme 
• Salary Sacrifice Cars 
• Subsidised Gym Membership 
• Employee Discounts (Reward Gateway) 

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

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