Operations Manager

  • Kobalt
  • London, UK
  • Jul 10, 2019
Full time Operations

Job Description

Kobalt is looking to hire a highly organised, self-driven and detail-oriented Operations Manager to support the SVP Operations and their team based out of our London office. The successful candidate will have previous executive-level support experience in a fast-paced, ever-evolving environment as well as a track record of managing ever-changing schedules, conflicting priorities and planning international travel across multiple time zones.

The SVP Operations manages a range of teams driving the global operations of AWAL’s recorded music business and its extensive roster of clients; these include digital operations and supply chain, release management, physical supply chain and distribution, release management and physical production, client admin, royalties and community support  functions. This role will be expected to gain a good understanding of these business functions and help with projects and any issues as they occur.

As a natural extension of the supported executives in their day-to-day activity you will need to be an excellent organiser and communicator, able to build a trustworthy relationship among internal teams and external contacts.

AWAL is the Recordings division of Kobalt, and provides a range of marketing, distribution and other services to artists and labels, empowering recording owners whilst enabling them to retain ownership and control of their masters. AWAL works with more than 12,000 clients and our roster includes artists such as Nick Cave & The Bad Seeds, Little Simz, The Kooks, Laura Marling, Tom Misch, De La Soul, The Wombats, David Gray, Placebo and LAUV, and labels including Glassnote, Mau5trap, Downtown, Side One Dummy, Wrasse and Chrysalis.

Working at Kobalt, you will help empower creators in today’s complex and change the music landscape – ideal for someone with an incredible drive, enthusiasm & of course, a passion for music!

WHAT DOES AN OPERATIONS MANAGER AT AWAL DO?

  • Researching, requesting and generating reports on behalf of SVP Operations & the Ops team
  • Manage diary, meetings schedule, booking occasional travel for the SVP Operations
  • Provide the bridge for smooth communication among internal & external teams; maintaining credibility, confidentiality, trust and support
  • Manage external relationships by filtering and prioritising contact
  • Coordinate team meetings across Operations team functions
  • Assistance with presentation documents (/PowerPoint & Google slide) as required
  • Working with Ops team and CEO’s office team in producing & aggregating monthly stats/KPIs reporting & generating new regular Ops reports for the AWAL business
  • Meetings scheduling/minute-taking/Kwiki pages maintenance as required
  • Support Ops team office admin/facilities requirements (coordinating desk space etc.)
  • Helping on cross-department projects as requested
  • Working closely alongside EA to President AWAL and GM AWAL UK on AWAL team events and socials as requested
  • Assist with AWAL management reports and presentations alongside EA to CEO and President AWAL
  • Project Manage special projects as briefed by SVP Operations from time to time
  • Data and business research, compiling special reports & organize data
  • Circulate information internally within the company
  • Manage administrative functions including processing POs and expenses for SVP Operations
  • Work closely with the wider teams to coordinate  meetings and events as needed
  • Work on ad-hoc projects and support other managers in the functions

WHAT SKILLS AND EXPERIENCE ARE WE LOOKING FOR?  

Required

  • Well organised, with great communication skills both verbal and written.
  • Friendly , flexible working style with the ability to forge great relationships across the AWAL and Kobalt teams
  • Ability to deal with colleagues at all levels, someone that can hold their own with senior management colleagues
  • Competent with Powerpoint/Keynote, G Suite and Excel and ability to learn new Kobalt-specific systems as required
  • Strong attention to detail
  • Ideally 2+ years Music industry experience (for example artist management, record label, distributor) with a passion for music and the desire to put our artists first

Desirable

  • We would ideally like someone who is tech -savvy, not scared of systems and data and or strong exec assistant experience within music environment

You will ideally have…

…2+ years’ experience in a supporting role in the music industry

…a digital/technical interest and skills or business studies/MBA background would be desirable

…exceptional organisational skills with the ability able to take initiative, manage a changing schedule and manage competing priorities without losing anything in the shuffle

…crisis and issue management experience and some project management skill

…prior experience coordinating international travel and planning across multiple time-zones

…strong written and verbal communication skills

…ability to deal with colleagues at all levels of the organization

…experience with PowerPoint/Keynote and Excel

…very strong attention to detail

You may be working for a record label or distributor but most important is that you are comfortable working in a fast-paced environment and have a friendly, enthusiastic & results-oriented attitude.

 

Recent Awards/Recognitions:

2018 Financial Times Boldness in Business – Drivers of Change Nominee

2018 Fast Company’s Most Innovative Companies in Music

2017 Fast Company’s Most Innovative Companies in Music

2017 Music Week Publisher of the Year

Recent press:

AWAL x Forbes

AWAL x Billboard

Music Week - The Music Industry’s Best Friend

Music Business Worldwide – “We are Building for the Future of the Music Business

Economist - Disrupters

Check out our blog:

https://www.kobaltmusic.com/blog

SPECIFICS

  • Based at River Building, Cannon Street, London EC4R 3TE
  • Hours are 37.5 hours per week. Generally, these are taken between 9.30-6 with 1 hour for lunch but amendments to these hours can be agreed on a case by case basis with line manager approval

www.kobaltmusic.com/careers

IMPORTANT NOTICE

Applicants must be eligible to work in the United Kingdom. Verification checks will be conducted during the interview process and a full DBS check on acceptance of offer. Kobalt is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or any other status or characteristic protected by law. 

Thank you for choosing to apply for a role at Kobalt! By applying for a role on our website you are allowing Kobalt to collect your personal data and contact you regarding this opportunity. We care about transparency and believe that skill sets can be applied to multiple roles, so we would love to able to get in touch with your regarding other opportunities that may be suitable for you. We will therefore keep the information you supplied to us for one year. We collect your personal data for the purposes of managing Kobalt recruitment related activities and in relation to the evaluation and selection of applicants and as is otherwise needed in the recruitment processes. You can read our Privacy Policy HERE where we outline full details in line with GDPR requirements.

KOBALT MUSIC GROUP BENEFITS FROM DAY ONE

ANNUAL LEAVE | Contractually 25 days, however Kobalt closes its offices for the 3 days between Christmas and New Year’s when staff contribute 1 day.

LIFE ASSURANCE | Equal to four (4) times base salary.

TRAVEL INSURANCE | Business travel insurance cover.

INCOME PROTECTION | Covers up to 75% of base salary up to the age of 65.

GYM MEMBERSHIP | Corporate rates available at Nuffield Health and Fitness First. Kobalt will subsidise £45.00 gross per month towards your corporate gym membership if your membership is processed through company payroll.

INTEREST FREE SEASON TICKET LOAN SCHEME | Eligible after 1-month continuous service. Loans deducted from net pay over a 12-month period.

LEARNING AND DEVELOPMENT | As part of your ongoing learning and development you will have access to a range of tools and courses appropriate to your role and career goals. These include, but are not limited to; Udemy for Business and Bookboon E-library.

EYECARE | Full eye test provided at a range of opticians through a voucher scheme.

WELLBEING | Wellbeing Hub and Employee Assistance Programme.

FRESH FRUIT AND CEREAL AVAILABLE DAILY

REGULAR STAFF SOCIALS | Including seasonal social events and parties.

POST PROBATIONARY PERIOD BENEFITS

PENSION | Kobalt’s salary exchange pension scheme with Aviva provides the benefit of a company matched pension contribution up to 5%, subject to eligibility.

PRIVATE MEDICAL INSURANCE | Managed through AVIVA.

TRAVEL INSURANCE | Both individual or family cover for personal holiday travel insurance.

CYCLE TO WORK SCHEME | In partnership with Evans Cycles.