Sales Admin Executive - Overseas Music Festivals

We’re Verso, the festival travel agency. For six years, we’ve been empowering some of Europe’s most successful music festivals to unlock their true potential, selling accommodation packages and travel, generating new revenue streams while giving a more complete and personal customer experience. 

As a Sales Admin Executive you will support the sales team to maximise festival holiday package bookings during our busy launch period. Working across several major European music festivals your responsibilities will include:

• Answering inbound customer calls.
• Qualifying customers and generating quotes via our bespoke Whatsapp software.
• Building bookings on our bespoke CMS system and taking payments.

This will be a customer facing role and you’ll spend a lot of your time speaking to a diverse mix of festivalgoers to aid them in booking their holiday. During peak times this will be a very busy role with a high volume of inbound enquiries and the successful applicant will relish in a fast paced environment and be able to build rapport naturally in order to close sales and manage pipelines efficiently.

Applicants should be able to demonstrate:

• Previous experience in a sales/customer support role.
• Confident phone manner and written communication skills with the ability to use technique and persuasive language to close sales.
• A passion for dance music and festivals.
• High levels of organisation with strong attention to detail.
• Ability to manage a pipeline and work across multiple projects at once.
• Proficiency in Excel.

The role is based in our office on Dean Street in Soho 3 days per week, with 2 days a week working from home. Hours are 9.30am-6pm Monday – Friday.

The dates for the role are 21st October - 29th November, then a break in December and returning 3rd - 24th January, there may be some flexibility on this for the right applicant.

The renumeration is £13.50p/h which can be invoiced.There is potential for the role to be extended and even be made permanent. 

Please send a CV and covering letter explaining your current situation and what makes you right for the role asap.

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