Assistant, Streaming & Commerce

  • Warner Music Group
  • 777 S Santa Fe Ave, Los Angeles, CA 90021, USA
  • Jun 14, 2024
Full time Marketing

Job Description

Job Description:

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses:

  • Music is Everything: Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force.

  • Global Growth, Local Expertise: Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere.

  • Innovation and Insight: Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future.

  • Empowered by People: Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career.

We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any age, gender identity, sexual orientation, race, religion, ethnicity, disability, veteran status, and any other characteristic or identity.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

Job Title: Assistant, Streaming & Commerce

A little bit about our team:

The Warner Records Commercial Revenue department is responsible for all aspects of digital streaming, digital download and physical sales to achieve the company’s revenue goals as well as helping to break new artists within commercial channels.

Your role:

This position will assist the SVP of Commercial Revenue.  As an Administrative Assistant at Warner Records, you will have a front-row seat to the inner workings of a major record label. This is a fantastic opportunity for a professional who has a results-driven, proactive, entrepreneurial, and problem-solving approach. You will support and work alongside a motivated, experienced, and incredibly busy pair of executives in our DTLA headquarters. If you enjoy working in a fast-paced environment and can easily prioritize a multitude of competing demands, this role is for you.

Here you’ll get to:

  • Manage phones and maintain calendar for appointments, calls, meetings, VIP visitors, key projects, and travel

  • Arrange conference calls, in-person meetings, and offsite meetings including setting up dial-ins, booking conference rooms, coordinating attendance, ordering supplies/food, and interfacing with the A/V team

  • Submit, track, and submit timesheets and expense reports in a timely manner

  • Coordinate travel arrangements and travel itinerary, including booking flights and hotels

  • Attend calls and meetings, as requested, providing detailed and accurate recaps of the discussion with follow-up steps

  • Maintain project and staff roster documents

  • Order office supplies, merchandise, promo, and other goods

  • Print, scan, photocopy, and format documents as needed

  • Collect shipment information, put packages together, and deliver to mail room

  • Maintain and update department time off tracker (sick, personal, and vacation days)

  • Rally internal assets of the company (IT, Office Services, etc.) as needed

  • Weekly set up of team meetings including arranging seating to accommodate large group, gathering and setting up audio/visual companions, etc.

  • Closely work and communicate with various internal departments to answer questions, broker solutions, handle requests, and disseminate information

  • Draft weekly updates, reports, and summary sheets for campaigns as needed using our internal suite of tools

  • Daily maintenance of invoice processing including vendor set up in SAP, working with Business Affairs to determine recoupability for each project, coding in Ariba, submitting to accounts payable, and liaising with necessary parties to ensure all invoices are paid in a timely manner

  • Submit and manage requests to other departments using JIRA, email, and other tools

  • Create and track SmartURLs as needed (for releases, ticket sales, streams, etc)

  • Locate, curate, edit, and maintain digital libraries/databases including Sales CMS, digital marketing asset library

  • Collect songs for and update playlists on Spotify, Apple Music, etc.

  • Maintain invites & RSVP’s for artist showcases & events

  • Create tour dates for artist websites and social media

  • Work with Operations & Production team on new release scheduling and ensure content is delivered to all partners on schedule; rectify any issues that exist

  • Work with accounts on delivering assets needed to market a title (i.e. cover art, pricing)

  • Keep team informed of all new release activity as it pertains to street dates, projections, & discounting.

  • Create one sheets for all products in special programs, such as Black Friday, Start Your Ear Off Right, Record Store Day, etc.

  • Create Keynote, PowerPoint, and account presentation materials as needed

  • Maintain executive documents including IO grid, ships and scans report, soundscan information, and venue scans

  • Maintain and organize monthly tour grid, collecting and submitting ticket requests for the departments

  • Pull sales numbers as needed from Soundscan, Sales Inquiry, World Wide Sales, and Tableau

  • Develop presentation decks for global conferences and quarterly open forums

  • Research influencers, new blogs, and other partnership opportunities

  • Stay up to date on new social and digital technology in the marketplace

About you:

  • Comprehensive experience with PC and Mac platforms

  • Excellent written and verbal communication skills

  • Working knowledge of and passion for social media, music streaming, and digital platforms

  • Excellent project management skills with the ability to prioritize and manage multiple projects at once

  • Ability to multi-task and work effectively in high pressure environment.

  • Effective online research methods

  • Confidence, trustworthiness, and outstanding problem solving skills

  • Extremely organized and detail-oriented, have the ability to prioritize multiple tasks, meet strict deadlines, and possess a proactive style that anticipates problems before they arise

  • Strong follow-up and follow-through

  • Creative self-starter with outstanding people skills

  • Possess a desire to learn more, to ask questions, and to grow with an outstanding team 

We’d love it if you also had:

  • Bachelor’s Degree

  • 0-2 years of experience working as executive assistant

  • Experience with Google Workspace

  • Experience in Digital Marketing or Music Business a plus

About us:

Warner Records is home to some of the most influential and innovative artists of our time. Our extraordinary roster of new and established recording artists is unparalleled, and our collective influence on music culture is without precedent. With a visionary approach toward discovering and nurturing musical talent, the Warner Records family of labels is currently home to an impressive generation of major artists.

As the home to 300 Elektra, Asylum, Atlantic, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through  a catalogue of more than one million copyrights worldwide. Redefining what it means to be a music company in the 21st century, our consumer brands include trend-setters like UPROXX, Songkick, HipHopDX, and EMP. We’re the home to WMX – the next generation services division that connects artists with fans and amplifies brands in creative, immersive, and engaging ways – and Alternative Distribution Alliance (ADA) – the ground-breaking global distribution company for independent artists and labels.

Together, we are Warner Music Group: Music With Vision & Voice.

Love this job and want to apply?

Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for WMG.  We love it here, and think you will, too.


Salary Range

$17.95 to $22.00 Hourly

Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other characteristic protected by applicable federal, state or local law.

Copyright © 2023 Warner Music Inc.

Links to relevant documents:

2024 Benefits At A Glance final.pdf

EVerify Participation Poster.pdf

Right To Work .pdf