Coordinator, Artist Services

  • Universal Music Group
  • Santa Monica, California
  • May 10, 2024
Full time Marketing

Job Description

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

Description:

We are UMG, Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation, and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute, and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Bravado is a diverse team of passionate experts who amplify artists & brands through innovative products and curated experiences for fans around the world.  Bravado is a global merchandise company, providing a broad scope of services, including eCommerce, Tour, VIP, Fan Clubs and Retail Branding. Bravado works in close partnership with both emerging artists and the biggest superstars in the music industry, to help ensure their brand reach the most fans globally.

Our products are being sold through the artist’s official e-commerce shops, through online marketplaces and in thousands of retail locations around the world. We also service our artists on the road, providing merchandise and VIP experiences at live shows. We take great pride in constantly finding new ways to push innovation through products and partnerships. The company maintains offices in London, Los Angeles, New York, Berlin, Paris, Tokyo, and Sydney.

Bravado is currently looking for a Coordinator, Artist Services. This person will be key support to the West Coast executive staff. They will work between departments to enhance collaboration, synergy, and organization. They are a vital role to help drive administration, and innovation across Bravado’s amazing and expansive roster of artists and talent.

This exciting role requires superior attention to detail, impeccable organizational skills, and the confidence to optimize workflow and proactively set priorities for the team. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is critical.

This role demands confidence in the ability to communicate on behalf of a team. The Coordinator, Artist Service is here to support company leaders to ensure they can efficiently accomplish key tasks and initiatives. A “can-do” attitude is essential.  No task is too small and no challenge too great.

How you’ll CREATE:

In a fast-paced and growing environment like ours, priorities and projects often change so this role includes, but is not limited to, the following responsibilities:

Administration

  • Develop a clear understanding of the executives’ personal schedules and preferences
  • Help the executives stay on schedule and highly functional with organization of meetings
  • Proactively manage a dynamic schedule by shifting meetings when needed and properly communicating those changes with participants
  • Set up meetings, conference calls and ZOOMs
  • Coordinate incoming meeting requests and prioritize effectively
  • Assess travel time between meetings
  • Process travel & entertainment expenses for Executive Staff
  • Book travel, accommodations, and reservations for the executive team
  • Create and send grammatically correct internal/external company communication
  • Prepare communications on the executive’s behalf for review as directed
  • Track important information or milestone moments
  • Send packages when needed
  • Create and maintain presentations InDesign, Canva, and other project work as assigned
  • Maintain and organize internal systems with key information daily
  • Participate in gathering key research
  • Proof-reads presentations, production art files, designs, and any other creative materials
  • Take notes and distribute action items on client and internal calls
  • Support leaders, administratively in process implementation
  • Order and prepare products and samples for client meetings
  • Assist with system logins and creating accounts (Monday.com, Aprimo, PLM, Box)
  • Educate the team on key software innovations
  • Coordinate production of physical meeting materials and samples
  • Plan team educational events and book local trade shows
  • Maintain executive updates for weekly summaries

Creative & Brand Management:

  • Code freelancer invoices in Uniport
  • Maintain and organize database of band/artist assets
  • Maintain and organize database of Bravado event assets for Sizzle and Social updates
  • Coordinate approvals through Brand Management of social assets
  • Support Creative and Brand Management with digital content ideas and scheduling for content capture upon pop ups, show dates or other large artist/UMG events
  • Share links to approved art files, seps, mockups, and presentations
  • Update artist style guides and brand guides
  • Update corporate presentations
  • Handle one-off mockups
  • Assemble/design/delegate informational decks for one off presentations

Bring your VIBE:

  • At least 2-3 years of relevant experience
  • Interested in learning and growing within Sales
  • Bachelor’s degree, preferred
  • Outstanding organization, thrive off pressure and deadlines.
  • Self-motivated, proactive, and resourceful
  • Excellent follow-through and attention to detail
  • Excellent organization, time management skills and systems thinking
  • Attention to detail, strong organizational and communication/negotiation skills
  • Possess an inherent ability to work under pressure, problem-solve and multi-task.
  • Possesses a positive "can do" attitude
  • Strong proficiency and working knowledge of Microsoft Office Products inclusive of Word, Excel and PowerPoint, Apple products (Keynote, iCal, etc.), Adobe Creative Suite, and project management systems (Monday)

Perks Playlist:

  • Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit

  • Comprehensive medical, dental, vision, and FSA options, as well as:

    • 100% coverage for out-patient mental health services

    • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

    • A lifetime fertility support allowance of $30,000 to plan participants

    • Student Loan Repayment Assistance and Tuition Reimbursement

    • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation

  • Variety of ways to prioritize much-needed time away from work including:

    • Flexible Paid Time Off (PTO) for exempt employees

    • 3-weeks PTO for non-exempt employees

    • 2-weeks paid Winter Break

    • 10 Company Holidays (including Juneteenth and Wellbeing Day)

    • Summer Fridays (between Memorial Day and Labor Day)

    • Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish


Job Category:

Merchandising

Salary Range:

$38,358 - $85,910

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.