Revenue Operations Coordinator (London)

  • Resident Advisor
  • London, UK
  • Sep 09, 2023
Full time Marketing Sales

Job Description

Resident Advisor is the world’s foremost platform for discovering electronic music, artists and events. Described by the NY Times as “the most influential electronic music site in the world”, every month RA reaches more than 5m people across its web, mobile and app properties.

The Revenue Operations Coordinator will work closely with the revenue team to support the sales process and RA’s commercial partnerships. The purpose of the role is to enable and empower the revenue team to succeed through improved strategy, process, analytics and tools.

RA welcomes applicants from all abilities, backgrounds, ethnicities, experiences, expressions, and orientations. We aim for the staffing at RA to be a reflection of the communities we cover, amplify and participate within. We actively promote equality, diversity, and inclusion in the workplace, this is reflected in our internal operations and the treatment of our staff.

Key responsibilities:

  • Support the Revenue Operations Manager
  • Oversee the team’s CRM usage and ensure the sales team keep data clean and up to date
  • Responsible for keeping all Revenue processes and documentation organised
  • Responsible for researching competitors and presenting findings back to the team
  • Training RA’s Global Contributor Network on the sales process
  • Identifying opportunities by developing and improving our sales processes
  • Assisting Revenue Operations Manager with data requests
  • Creating data requests and pulls for prospecting
  • Researching and providing leads for the Sales team to prospect
  • Responsible for keeping sales collateral, decks and media packs up to date
  • Supporting our Ad Ops Manager with upload campaigns, reporting and forecasting

We’re looking for:

  • A passion for electronic music and a good understanding of the industry
  • A minimum of 1 year within business operations, sales, or a similar role
  • A passion for sales enablement and supporting sales teams
  • Experience with B2B CRM systems, ideally Hubspot
  • Excellent written and verbal communication skills
  • Ability to understand, manipulate and present data
  • An understanding of digital media, advertising, event ticketing or experience working at a digital publisher would be advantageous
  • Experience with SaaS or technical sales would be an advantage
  • Willingness to live RA’s values

We care about:

  • Flexible and remote working, dependent on the role
  • Generous and flexible annual leave policies, with a focus on supporting a work/life balance
  • Comprehensive staff well-being policies, with regular activities and workplace initiatives to support mental and physical health
  • Individual personal and career development plans and training opportunities
  • A transparent internal company culture with a commitment to diversity, equity and inclusion -
  • Supporting community projects across the industry:

Our values:

  • Electronic music is art
  • We celebrate the progressive values that underpin electronic music
  • We advocate for a more inclusive and equitable electronic music community
  • We honour the past, present and future of electronic music
  • We use innovation to empower the community
  • We choose honesty over gain and purpose over profit
  • We’re always front left

This role is a full-time, permanent role and the expected salary is £26-28k DOE. If you have questions about the role, please contact This listing will be open for a minimum of two weeks from Friday 8th September. Please be sure to add to your contacts and check your junk/spam folder for emails from us.