Repair and Test Technician

  • Focusrite
  • High Wycombe, UK
  • May 06, 2023
Full time

Job Description

Repair and Test Technician

Based: High Wycombe
Term: Permanent, Full time
Salary: Negotiable + excellent benefits

The company:

Martin Audio is one of the brands within the Focusrite family. Focusrite plc is a listed audio products Group that develops software / hardware products for the music generation market. There are now eight established brands: Martin Audio, Optimal Audio, Focusrite, Focusrite Pro, ADAM Audio, Novation, Ampify and Sequential.

Martin Audio enjoys an international reputation for supplying award winning, world class professional loudspeaker systems. It is renowned for integrity in design, technical excellence, and longevity of product. Our mission is to create an exceptional sonic experience for the entire audience.

The Role:

To assist in the repair, service and test of Martin Audio equipment and associated products.

The role also encompasses the data capture and processing of test and repair results, investigative reports and the day-to-day inventory and stock management of Service department materials.

Essential Functions and Major Responsibilities:

  • Repair and test Martin Audio products.
  • Test components associated with the manufacture and service of Martin Audio Products
  • Record and process test and service results and capture appropriate data where required.
  • Assist in other testing and product service requirements where necessary
  • Test and repair/upgrade incoming customer returns.
  • Maintain a weekly stock check of parts required for service repair.
  • Production / Finished Goods and Driver testing when required.
  • Record and maintain repair data/spreadsheets for customer returns and returns to Martin Audio stock.
  • Prepare and produce test manuals and test instructions where necessary.

Skills and experience required:

  • Practically skilled with a ‘hands on’ range of abilities
  • Confident with the handling and repair of electronic products
  • Meticulous attention to detail
  • Methodical and analytic thinker
  • Organised and process driven.
  • Excellent communication skills
  • Confident experience of Microsoft office and in particular Excel
  • Ability to create concise and informative reports for quality and measurement data.
  • Strong team player with good interpersonal and communication skills
  • Relevant engineering or quality/test/repair discipline qualifications or equivalent experience considered.

Job Conditions:

Martin Audio UK is situated in High Wycombe, with this site including Factory Production, Research & Development, Marketing, Sales, Service, Sourcing, and Central Functions (

You are expected to work at the company head office in High Wycombe on a full-time basis 37.5 hours per week, over the standard working hours of 8.45am to 5.30pm Monday to Thursday and 8.45am to 4pm on Friday. An hour is allowed for lunch Monday to Thursday and 45 minutes on Friday.


Comprehensive benefits package includes: Life Assurance, Income protection after successful probationary period. You can also enjoy benefits such as Pension with salary sacrifice option, 25 days holiday increasing with length of service, staff discount on company products and merchandise, opportunity to be part of the group bonus scheme.