Job Title: Roland Store Product Specialist
Specialism: Pianos, Keys and Synth. Products
Hours: Full Time
Location: Roland Showroom on Denmark Street, London
Do you have a passion for music and a desire to share your enthusiasm with others?
Do you play piano and keyboards to a good standard?
Can you deliver fantastic customer experiences—and results—working alongside an experienced retail team?
If so, we want to hear from you.
Our brand-new Roland and BOSS showroom is now open on Denmark Street in central London, where we are show-casing the very best of our products to new, aspiring and experienced musicians alike.
As a Roland Store Product Specialist, your job is to take someone’s aspirations and turn them into reality by showing them the perfect products from Roland, BOSS or V-MODA, through demonstrations of the latest products, via instore and online events with product “gurus” or artists, and through regular social media activity.
We’re looking for a Roland Store Product Specialist who really understands customers and can help find the perfect solution to their needs, particularly in relation to pianos and keyboard products.
Events—whether online or instore—are a key part of attracting customers to the Roland Store. Whether livestreaming, offering hints, tips and advice, or hosting an instore event with a local artist, your ability to deliver exciting events or presentations for customers is essential; you need to be as comfortable in front of the camera as you are behind it.
You will, of course, be an accomplished and skilled salesperson, with a desire to grow the retail business while consistently delivering Roland’s high standards of customer service. You’ll also need to handle a variety of digital marketing tasks, as well as performing the usual requirements of running a retail store; from presentation to stock control, to regular reporting.
What you can expect from us