Job Description
Sales Engineer - Audio Technology
Based: Letchworth Garden City
Term: Full time
Salary: Negotiable
Who are we?
We are Linea Research, a company within the Focusrite Group of brands. We are based in Letchworth Garden City, Herts and are rapidly expanding our teams as we grow to one of the biggest names in Live and Installed Sound.
We are proud of our UK based manufacturing, research, and design teams. We enjoy the opportunity to socialise together and celebrate achievements alongside our sister brands in the Focusrite Group.
What do we do?
We design, develop, manufacture and market innovative professional audio equipment. Our amplifiers and processors are sold and used across the world. Some of the biggest venues and festivals are powered by Linea Research amplifiers and we are globally recognised as a leading manufacturer of professional amplifiers.
Requirements for the role:
- Prepare and develop technical presentations to explain our company's products to customers at demonstrations, trade shows and shoot-outs.
- Collaborate with sales teams to understand customer requirements and provide sales support.
- Discuss equipment needs and system requirements with customers and engineers.
- Research and develop customers' technical requirements, and create or modify audio designs.
- Generate high-quality sales leads, follow up after initial contact, secure and renew orders, negotiate prices, complete sales, and arrange deliveries.
- Help customers with their Linea Research products by providing technical support via email, phone call or in person. Recommend improved or upgraded products.
- Solicit and log client feedback in the company CRM and evaluate the data to create new sales and marketing strategies to target customers.
- Identify areas for improvement and communicate these issues with possible solutions to your manager.
- Achieve sales goals and quotas.
- Maintain and grow existing clients revenue whilst developing new leads using your sales forecasting.
- Train other members of Linea Research on the technical aspects of the company's products and services.
Skills and Qualifications required:
- A comprehensive understanding of engineering, marketing and business administration.
- Experience in sales and the audio technology field.
- Strong communication, interpersonal, customer service, and sales skills.
- The ability to relate technical information to non-technical customers.
- Excellent technical and problem-solving skills.
- Good team working skills.
- Excellent time management skills.
- Ability to work well under pressure.
- Willingness to continue your sales and engineering education.
Benefits:
- Workplace pension
- Working hours 37.5 hours per week (Monday to Friday)
- 22 days holiday, plus bank holidays
- Group Income Protection / Life Assurance schemes (post probation period)
- Health Cash Plan and Private Medical Insurance (post probation period)
- Opportunity to participate in our Group Bonus scheme (post probation period)
We’re a growing family. A rapidly growing, global family. But a family nonetheless. Fundamentally, we’re focused on providing opportunities for everyone and anyone to enjoy creating music. Our six brands,Focusrite, Focusrite Pro, Novation, ADAM, Martin Audio and Ampify, come together around a common mission to remove barriers to creativity. For musicians struggling to capture their sound, to enabling some of the greatest shows on earth.
Focusrite is The Interface Company. That’s what it does. More people record and listen to their productions through Focusrite than any other interface brand. Behind this hard-earned position is more than 30 years of experience in creating the highest-quality audio products for every customer market, from budding songwriters to commercial facilities.
We’ve always had a focus on customer care, and pride ourselves in really understanding the wide array of customers we serve. As Focusrite products become integrated into an ever-increasing number of professional facilities around the world, Focusrite Pro was borne out of the desire to better serve the needs of these commercial operations.
From the ubiquitous Launchpad 8 x 8 grid behind over a billion YouTube views, to our synthesisers used to create the signature sounds behind a constantly evolving and enchanting new musical landscape, the Novation brand continues to play a huge part in shaping the music and art of tomorrow.
Born out of talent from Novation and based in Tileyard, Kings Cross, Ampify holds true to our fundamental purpose, creating cool music-making apps that bring the life-enriching experience of music making to a larger audience than ever before.
ADAM Audio continues to change the game of professional monitoring, their ranges of respected monitors and subwoofers the recipients of rave reviews and appreciation from audio experts and recording engineers worldwide.
Martin Audio enjoys an international reputation for supplying award winning, Patent protected professional loudspeaker systems across the spectrum of live sound and installation applications. It is now also the recognised global leader in optimised line array technology.
Music has always been an exciting thing to be involved with, and that’s not about to change. We embrace its evolution, and that means being open to new ideas. Our whole business is structured to let everyone contribute and be heard at all levels, and we make sure it’s a fun place to work.
Benefits include company pension, employee share scheme, life insurance, private healthcare, employee purchase scheme, free breakfast and lunch, company hack-days, lunch and learns from across the business and external visits – we’re all about innovation, fresh thinking and creating awesome music making experiences for our customers.
We work hard. We are professional. And we play hard too. We select really, really talented and passionate people. And we absolutely love our work. So if you think you can bring something new to the mix, we look forward to hearing from you.
Focusrite is an equal opportunity employer, we are company of employees spanning a wide range of diverse backgrounds and we acknowledge that embracing our diversity is one of the keys to our future success.