Job Description
£11.95 an hour plus benefits
We’re looking for people to join our Front of House team at Eventim Apollo who go the extra mile, every time; aspire to be the best at what they do; listen, value feedback and act on it and are passionate about delivering the best experience!
This is a diverse role which means you could be working behind our bars, showing guests to their seats and answering their questions or staffing the cloakroom and selling merchandise – this role gives you great variety and allows you to show off your customer service, problem solving and teamwork skills.
We are looking for proactive, positive, flexible and approachable people. You must have a genuine desire and ability to work with the public in a front line, customer focused setting; and thrive in a very busy environment, maintaining patience and empathy when working under pressure.
Previous bar experience is preferred, along with cash handling and customer service experience. You will need to be flexible and be able to work weekday and most weekend evenings.
We’ll give you all the training you need on our systems and processes so you’re set up for success.
Where: You‘ll be based at the venue which is at 45 Queen Caroline Street, Hammersmith, W6 9QH
Important Information: Due to the nature of the work, you must be over 18 years old. You must also have the right to work in the UK.
When: We will be interviewing in the coming weeks, and you will need to be available to start training/working with us on 10, 17 and 24 February 2023.
So why apply?
AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!
You can find out about our Vision and Values here: https://careers.aegeurope.com/our-values
Our benefits can be found here: AEG Benefits
Our commitment to inclusion
We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.
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AEG is the world’s leading owner of entertainment venues and sports teams and the second largest music promoter.
From Beyoncé to Prince and The BRITs to the ATP tennis World Tour Finals, we host the world’s biggest live events. And we create them too. AEG has a stake in several sports teams and festivals. That means we have the chance to give a complete and unique entertainment experience to millions of fans across the globe. And you could be part of it…
In the UK we comprise of venues such as The O2; AXS; AEG Presents which includes the Eventim Apollo and indigo at The O2 and 2 festivals in London (APE and BST); and Icon Outlet at The O2 and Uber Boat by Thames Clippers, that transports passengers up and down the Thames.
We have a wide variety of roles from front-line customer service positions to Marketing, Finance, HR, IT, Sales and Partnerships, Engineering and Building Services, Ticketing, Production and Security as well as our Marine specific roles at Thames Clippers.
AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!
We are committed to equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.