Travel Agent

  • LC Transit GmbH
  • Remote (Berlin, Germany)
  • Sep 23, 2022
Full time Booking Agent Customer Service Ticketing

Job Description

Job description

LC Transit is a travel management company we are searching for an ambitious and highly driven candidate with fantastic attention to detail, exceptional time management skills, and the ability to coordinate & handle a range of our clients in a fast paced environment. 

We are working with such agencies as:

  • Apelago, Futura Artists, Ekipa Agency, Encode Talent, KLS Bookings, Little Big Agency, Neptune Booking Agency, Reprise Talent Agency, Temporary Secretary, The Bliss Office, Triangle Agency & Unfold Artists

 

The Role

Key responsibilities will include:

  • Coordination and strategic planning of intensive travel routings
  • Completely overseeing and planning of each booking from request to final ticketing
  • Raising, proofreading, and issuing a large quantity of travel tickets & itineraries within a short time frame using GDS systems.
  • Extensive liaising between artists, managers, agencies and promoters
  • Invoicing issuing and chasing of payments
  • Updating and overseeing database records with high accuracy.
  • Upkeep of booking confirmations
  • Answering all client requests
  • Building and maintaining key relationships

Your profile

We are looking for someone that is:

  • Passionate about music and the artists/agencies we handle 
  • Friendly, courteous and possesses a diligent attitude
  • Meticulous and has great organisation skills 
  • Confident & clear communicator & able to liaise with clients on all levels
  • Able to multitask, prioritise & handle multiple time sensitive bookings
  • A problem solver with a solution focused attitude 
  • A team player & collaborator 
  • Self starter / proactive and able to work independently & transparently
  • Confident in English, any other languages a plus
  • Strong in computer literacy preferably on a Mac, proficient in Apple Email, Gmail, google drive and dropbox.
  • Experience in GDS systems
  • 2+ years experience as a travel agent

What we offer

  • A small but great team with an open culture
  • Competitive salary
  • Opportunity to work remotely after training period
  • Flexibility in hours
  • Target bonuses 
  • Free yearly flights

 

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