Engagement Marketing Associate

  • Pollen
  • New York, NY, USA
  • Jun 08, 2022
Full time Marketing

Job Description

Pollen is seeking a Marketing Associate with an understanding of the music industry (live music background preferred), social media and marketing entertainment experiences to a variety of audiences.  In this role, you will take part in a complete marketing experience as you support every facet of our travel products’ lifecycle for one of Pollen’s key business units, focused on specific music genres in the world of Hip-Hop and its music culture-driven community.  You will partner across marketing verticals and with a cross-functional matrix team, helping to shape the narrative of our products across the end-to-end customer journey. Connecting consumers with our unique travel experiences that combine blockbuster performing artists, the most exciting destinations, travel itineraries and luxe accommodations.

The ideal candidate should have experience in assisting with the development of strategic marketing plans, creative asset approval processes and writing social media copy. In this role, the Associate will be instrumental in the creative asset approval processes through the development and distribution of creative assets, so a background in talent relations is helpful as is a deep understanding of venues and ticketing worlds. 

This role requires a professional who thinks and acts both strategically and tactically.  Comfort with ambiguity in a fast-paced and ever-changing environment is critical.  Experience at start-ups also is helpful.  

In the first 12 months you will:

  • Oversee the asset creation process of campaign materials, ensuring brand alignment, error-free creatives, effective storytelling and strict timelines with the goal of driving conversion. All while working with various internal and external departments (CRM, Growth, Designers, and external PR teams) Success will be defined by quality of creative, efficient rather than micro-managed workstreams, and high satisfaction scores from both partner and creative team.
  • Support end-to-end campaign lifecycle strategy across CRM, organic and paid Socials and design, keeping in mind partner brand guidelines and platform best practises to make recommendations that are both on-brand, savvy and relevant to the target audience
  • You will look to find new channels to activate and test effectiveness, managing the relationships with external partners and organising social media campaigns, aligning closely with the overall marketing strategy for each experience. 
  • Assist in the development of weekly performance marketing reports and marketing analyses per campaign, to ensure campaigns are achieving goals. This includes collecting reports from external stakeholders as necessary 
  • Ensure events are listed across artist and leading venues websites, Facebook events, Bandsintown and more.
  • Send approved marketing material to digital agency/internal paid team.
  • Create a process for tracking links and distribute them to relevant partners.
  • Collect and send invoices to the Accounts Payable team, making sure these are entering the queue to get paid on time. Checking in with A/P on the status of these periodically.
  • Liaising with the Product Management to confirm all marketing timelines agreed with the Marketing Lead are communicated with all internal teams.
  • Liaise with the PR and artist teams for press release sign off, interview requests and contra deals. Collect and distribute press coverage to all key partners.

Other projects to drive growth may be assigned from time to time.

About our culture

Find out more about our culture and life at Pollen on Instagram.

About Pollen

Pollen builds, curates, and delivers the best travel experiences using technology, a network of global partners, and a data-driven customer-led mindset – pairing world class entertainment with the world’s most exciting destinations.

Pollen brings you all the best experiences on pollen.co. We have two offerings: Pollen Presents and Pollen+. Pollen Presents curates experiences around your tastes and preferences you can’t find anywhere else. These experiences bring together music, sports, wellness and beyond to enable you and your friends to connect around one-of-a-kind itineraries in exciting destinations. Pollen+ always gets you more at music festivals and events when you book through us. Pollen+ partners with the biggest promoter brands and music festivals, including We Are FSTVL, Austin City Limits, Bonnaroo, C3, Electric Zoo, Live Nation and more. 

Pollen was founded in 2014 by brothers Callum & Liam Negus-Fancey. Pollen is backed by prominent investors including Kindred, Northzone, Sienna Capital, Backed and Draper Spirit. Pollen has raised over $100 million in VC funding.

GDPR Statement

When you apply to a job on this site, the personal data contained in your application will be collected by Streetteam Software Limited t/a Pollen (“Controller”), which is located at 3 Loughborough Street, Vauxhall, London, SE11 5RB and can be contacted by emailing talent@pollen.co. Controller’s privacy officer is Stephanie Ng-Fragner, who can be contacted at stephanie.ng-fragner@pollen.co. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

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Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. In the event that you are unsuccessful during the recruitment process, your personal data will still be retained by Controller for up to a year for the purposes of assessing your application for future vacancies. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. Please notify us if you would like your personal data erased. In addition, you may lodge a complaint with an EU supervisory authority, including the Information Commissioner’s Office, the UK regulator for data protection issues (www.ico.org.uk).

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